eBay

Selling, the laws, liability and responsibility

Hi everyone I recently (we’ll still am) having an issue with a buyer who I believe is abusing the “money back guarantee” that eBay offer. In an effort to clarify where I stand legally I’ve been looking through the eBay user terms and conditions and t...

Leaving feedback

Why can’t I as a seller leave negative feedback on a buyer that did not pay for an item and also did not even communicate with me??

Sendle 250gram - Does it work for you?

Hi all Anytime i pick the Sendle 250gram parcel it just says that it can not gernerate or print or something. But then if i click on the sendle parcel - Not the 25gram but the next one up - It works fine. Question is:Does the 250gram thing work for a...

KYCremedy link to upload ID info does not work

I have been emailed to update my ID info, for the last 2 months i have tried going via the Selling Overview link and link within the email to login and update - the link goes to kycremedy.ebay... it never loads yet i receive an email from ebay saying...

Cancelling an order

Good afternoon eBay brains! I have just had a request from a buyer (item bought and paid for) to cancel the order. I have searched everywhere for the correct cancellation request and simply can't find it. Would someone please point me in the right di...

combine postage

Hello I have a customer who has two of the same items in his cart. I have agreed to give me a small discount on the total price. How does he request an invoice so i can change the total amount owing before he makes payment. Thank you, Sonja

Caravan going for a song..??

Someone has listed a Jayco 2007 caravan on my local buy, swap, sell. I contacted the person as it is so cheap - really too cheap. She emailed with a story, which may be genuine, saying husband tragically killed. She left for Alice Springs with new tr...

Delaying payment from a Buyer

A buyer has purchased two items which are now due for payment.They are bidding on a third item and I am happy to delay payment of the first two until bidding is over for the third item.If they are successful at bidding this will enable payment by one...

Leaving - Ebay randomly holding funds

I've finally hit breaking point. As a small eBay seller, I'm tired of the new emerging patterns I see of eBay randomly holding funds after a sale.With a 100% track record and 10 plus years of selling, I'm tired of being treated like trash.I have also...

Payment.

I recently sold a camera on ebay and everything was good until ebay said as I had not sold anything for a while they would with hold my money. Now I have been using ebay for many years and for them to say they would hold my money for three weeks has ...

ebay sale to the UK

Hi, I'm hoping someone can shed some light on this. I have a buyer in the UK who has had every ebay message thrown at her when she has tried to buy from me. We have dealt with them , rung ebay, relisted the item, changed postage options even though I...

How do i pay eBay's commission if i am paid in cash ?