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How Environmentally Friendly is your Business?

Hey guys,I hope you are all well and surviving the economic challenges. I had my first 'complaint' recently about my packaging materials which is the first time I have come across this. My background is in packing very fragile items so I admit I do p...

Resolved! No fee credit on partial refunds

Today I refunded an buyer for one damaged item in a set. It was a partial refund. eBay refuse to give me a credit as they say they only issue credit fee on full refunds for people on Managed Payments. I was happy using PayPal, but it was eBay who for...

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  • 25 replies
  • 0 Helpful

Buyer has not yet picked up their parcel

Hi all, I posted an item to a buyer interstate (I paid for shipping via AusPost), and they have not yet picked it up after several days. If this item is returned to me, do I, as the seller, get a refund on shipping? Otherwise I’m out of pocket paying...

Sendle delivery service

I notice quite a few negative comments re Sendle for sellers. I don't sell a vast quantity of items but I have been using Sendle for the past 6 months and have found it delivers quickly and efficiently. I send on average 3 items a week and once our l...

Resolved! Funds On Hold ..

Sold an item on ebay. The item was delivered. Positive feedback received but Paypal are still holding my funds. I have lost any trust in ebay. I understand that some steps need to be taken for security sake and I'm comfortable with that. The item was...

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  • 14 replies
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Need help to decipher hallmark / brand

Hi All, Back again, this time as title ^^^^ says: It's on the back of a brooch from the same estate as the previous enquiry and is in the shape of a wishbone with a pearl at the end. I've tried googling but to no avail. Again TIA for any help.

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  • 418 Views
  • 14 replies
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Shipping options

I was in the middle of scheduling a fairly large number of CDs when I found that the shipping options which had been available for years had disappeared. Previously I was able to specify a flat rate of $4 for CDs posted within Australia and rates bas...

cannot re list an item,

it looks like there's a problem with this listing.It appears that you haven’t provided the required information to confirm your identity or financial data. Until we receive that information, your listing and communication activity have been restricte...

Can anyone help with information re this brooch?

Hi all, Once again I'n back seeking your help. I'm intending to list some jewellery from a deceased estate. The lady travelled a lot and was quite wealthy. The first on my agenda is this brooch, but I have no idea of it'd value or origin. I assume th...

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Seller Ripped off by Ebay Refund Policy

I recently sold an item on Ebay shipped, received the money, and figured end of story. Next thing I know the item shows up at my house again. So, I go onto ebay and see that there is a chain of messages that I had no idea about (no notification email...

How long is someone a ‘new seller’?

Hello! Im wondering how long someone is classed as a new seller for? Is this a certain amount of sales?ive only just recently started selling items and last night had the payout initiated for the first item I sent which was a few weeks ago now. Since...