eBay

Buyer has not yet picked up their parcel

Hi all, I posted an item to a buyer interstate (I paid for shipping via AusPost), and they have not yet picked it up after several days. If this item is returned to me, do I, as the seller, get a refund on shipping? Otherwise I’m out of pocket paying...

Parcel was damaged but buyer refused to take it back to the post off

Hi everyone, I have recently sold a bottle of used perfume. Because of the terrible handlings by Australia Post in the past, I purchased extra insurance and Signature on Delivery at my own expenses. I also suggested the buyer to open up the parcel in...

Sendle delivery service

I notice quite a few negative comments re Sendle for sellers. I don't sell a vast quantity of items but I have been using Sendle for the past 6 months and have found it delivers quickly and efficiently. I send on average 3 items a week and once our l...

EBay cancelled a sale due to buyer's poor account behaviour

Hi! I'm new here and confused.I sold an item, got a notification to wait till buyer had paid.Then I got another notification saying EBay have cancelled the sale due to suspect buyer behaviour. All ok but I see my listing now appears as sold. How can ...

Need help to decipher hallmark / brand

Hi All, Back again, this time as title ^^^^ says: It's on the back of a brooch from the same estate as the previous enquiry and is in the shape of a wishbone with a pearl at the end. I've tried googling but to no avail. Again TIA for any help.

Shipping options

I was in the middle of scheduling a fairly large number of CDs when I found that the shipping options which had been available for years had disappeared. Previously I was able to specify a flat rate of $4 for CDs posted within Australia and rates bas...

cannot re list an item,

it looks like there's a problem with this listing.It appears that you haven’t provided the required information to confirm your identity or financial data. Until we receive that information, your listing and communication activity have been restricte...

Can anyone help with information re this brooch?

Hi all, Once again I'n back seeking your help. I'm intending to list some jewellery from a deceased estate. The lady travelled a lot and was quite wealthy. The first on my agenda is this brooch, but I have no idea of it'd value or origin. I assume th...

Seller Ripped off by Ebay Refund Policy

I recently sold an item on Ebay shipped, received the money, and figured end of story. Next thing I know the item shows up at my house again. So, I go onto ebay and see that there is a chain of messages that I had no idea about (no notification email...

How long is someone a ‘new seller’?

Hello! Im wondering how long someone is classed as a new seller for? Is this a certain amount of sales?ive only just recently started selling items and last night had the payout initiated for the first item I sent which was a few weeks ago now. Since...

I am in Aust but when selling it showed US currency.

BULK SAVINGS - Not Bulk Listings

Hello, may I ask how I edit the bulk savings when a buyer can buy more than one, all my listings are different and want to make it uniformed? Kindest thanks, Zak

Cant view seller dashboard / seller level

When clicking on the seller level pageI get a message saying sell my first item when I have already done 100 orders, Any idea what im doing wrong or how i can acces this page?