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Forum Posts

Defect for refund ???

I,m still trying to get my head around this "fantastic defect idea" that ebay has come up with. I have a customer who has purchased and paid for an item. He has now decided it wont suit him and wants a refund. Before the defect system, I would just r...

getting screwed by paypal

Anyone else sick and tired on getting screwed by Paypal claims continually going against the seller even when the buyer is totally in the wrong??

Custom Shipping Calculator in Checkout

Hi all,We currently run a very basic store in which postage varies by item and postcode. At this stage, a customer buys an item and we send back an invoice with the postage charge based on what they ordered and where it will be delivered. We want to ...

User avatar by Community Member
  • 739 Views
  • 7 replies
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Alias names in Paypal registration...is this ok to do?

I have a new sus buyer...two sounding similar names registered with Paypal eg: won two & one too. Only one name is registered with ebay. I found out only when he emailed me and signing of. I asked him which name was he using today? He replied not my ...

User avatar by Community Member
  • 1787 Views
  • 6 replies
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Resolved! Monthly selling limits... Um, the obvious question ;)

Hello...I'm in Sydney, Australia... it is 4.15pm AEST right now, 1st July, so, I was curious, when do my monthly limits actually start again for me to get listing some more?Clearly, the obvious answer is at the start of each month... and well, here w...

Under what circumstances will ebay remove a dogdy seller?

I have had the mis fortune of dealing with a dodgy seller.Not only has he failed to supply the goods I have paid for,he has also refused to respond to any emails I have sent.I have opened a case in the resolution centre and he has still not replied.T...

User avatar by Community Member
  • 802 Views
  • 13 replies
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Resolved! signiture on delivery (SOD) and eBay labels

If the eBay label system, coupled with counter lodgment (and keeping the receipt) meets all requirements for seller protection, then what is the indication for opting for SOD? Is it a redundant option and charge? Or am I missing something?? Cheers in...

User avatar by Community Member
  • 441 Views
  • 3 replies
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Packing Peanuts

I've discovered something much worse. Shredded paper Looks like the bottom of a Guinea Pig's cage, and it's a bugger trying to stuff your bean bag with it.

Sales Way Down -- Best match??

We operate two basic ebay stores both selling the same kind of items. One focusses more on bulk quantities while the other does more single quantities. All the same stuff, baby headbands & accessories. Up until about mid December we were averaging 25...

User avatar by Community Member
  • 1684 Views
  • 26 replies
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I Just Risked Getting A Red Dot

Mr 101 feedback who loves leaving negatives for everyone hasn't paid, so I just opened up an unpaid case against him. I should have turned on the unpaid assistant I think, because whoever mentioned it the other day was absolutely correct in that he c...

Resolved! Completed Listings

For the purposes of pricing collectables, is there any wayof determining how long an item was listed before it sold? e.g. If it sold the same day - it was undervalued and if it had been there quite some time (re-listed)it was over priced Yeah, yeah, ...

User avatar by Honored Contributor
  • 373 Views
  • 5 replies
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Resolved! Excess Express Postage Refund

We have had a buyer who ordered 5 different items from us and paid straight away in a single transaction.When paying they chose the express post option but somehow the billing system has added in 5 lots of express instead of just one. The 5 items wil...

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  • 1507 Views
  • 13 replies
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