Incorrect postage cost shown on some items

[khulu74]

I belive it is an ebay glitch across the Australian ebay pages 

The lowest standard Auspost service is $9.70 up to 250gr

Buyers pay on some of my items (individually or combined) up to 250gr for $8.73 (97cents less) 

$8.73 is the ebay discounted label price which offered to sellers if they want to purchase the label from eBay.

The listings and the checkout screens should show buyers $9.70 

I searched on ebay and saw some sellers having the same issue..tons of listings with incorrect $8.73 postage 

I belive the listings with calculated postage having this issue. 

[brickworksmarket]

Found the link

https://www.ebay.com.au/sellercentre/australia-post 

[ramcycle2010]

Well done, where did you find that?

I can't see that we were informed of this change in advance???

[brickworksmarket]

Just as I finished my message and posted it was on my main page banner.

[ramcycle2010]

It has suddenly appeared on my main page in the last half an hour, the banner with a link. 

Clearly, ebay have just added it to cover themselves. But it's no good adding it after they've already made changes, and we should have been advised in advance. 

[pnc75]

It's an absolute disgrace that it has gone on for this long. 

[twyngwyn]

Has anyone reported Technical Problem?

I note that the question mark has disappeared……BUT you can still do it by going to one of your listings >>>>three dots at top of page>>>> help & report>>>>drop down box>>>>> report technical issue.

I have used this previously and a staff member has contacted me and fixed the issue. 

Good luck 🍀

[twyngwyn]

 Here’s what it looks like

[brickworksmarket]

If your having issue with items displaying incorrect postage or not at all you may need to check our listing details entered for calculated postage.

I had one displaying a cheaper price yesterday but today it was higher. It can go as a xsmall satchel but would not display this option with 250g weight and dimensions of 15cm 10cm 8cm. I changed the 8cm to 7cm and it then displayed the correct price. 

[dazfitz_24]

Mate, did you bother reading my message #39.  

[brickworksmarket]

If you calculate the dimensions I used they both cube over 250grams so why would the price change.