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EIS showing error to Australia

I had a buyer contact me asking if I could ship to them in Australia. I went and looked at my listing and through the eBay international shipping program it shows Australia is a country they ship to, however, after the buyer bought the item they were...

Sent by Shipper only, not seller

Hi....this message appears on auspost app new tracking item from ebay."Sent by Shipper only, not seller" no other infoanyone had this?thanx

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  • 19343 Views
  • 6 replies
  • 0 Helpful

Cancelling an Order help

Good Morning all, after a bit of help surrounding an order, I have paid for an item and wish to cancel the order now unfortunately. The item has not been shipped and order was placed and paid for within the last hour. I have tried to cancel the order...

International bidders bidders

Hi, I currently have a listing at auction in Australia and have had messages from an international bidder asking if I can ship to their address. They say that they are new to eBay and they have no history to show. Could this be a red flag. I am not v...

User avatar by • Community Member
  • 229 Views
  • 4 replies
  • 0 Helpful

Wrong item sent. Product sent no use to me. Seller has only offered to refund half my purchase price

The product received is not what I ordered. It is the wrong size. The product received is of no use to me. Happy to return at their cost. As I didn't make the mistake. The seller has offered to refund only half my cost price. What I received isn't ev...

US address

Hi I am on EBay Australia. I am trying to purchase a cd but the seller will on ly post to US address. I do have my brothers address in US. How do I go about it. Tks

User avatar by • Community Member
  • 220 Views
  • 2 replies
  • 0 Helpful

Ripped off by ebay

Is ebay that lazy or is it just a scam site hold payment . But take there payment. Left out of pocket won't be selling on ebay ever again. Been scammed by ebay

User avatar by • Community Member
  • 198 Views
  • 4 replies
  • 0 Helpful

Resolved! eBay Australia Item not received policy April 2023

Hi.I recently posted an item overseas to Poland, which was listed on eBay Australia. I am based in Australia as a seller. The item was not received by the buyer. Australia Post tracking updates show it is lost in a Mail sorting centre in Sydney.I was...

User avatar by • Community Member
  • 406 Views
  • 3 replies
  • 0 Helpful

Getting paid

My first sale is taking forever to be paid-up ebay says on hold I've verified bank details 5 days ago how can I get paid-up

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  • 190 Views
  • 2 replies
  • 0 Helpful

Getting my funds for an item that’s been delivered

A day ago my buyer received her package i delivered to her but ebay doesn’t know that it’s been delivered because when i went to my local post office they gave me a different tracking number from the one ebay gave me. I also messaged my buyer after i...

User avatar by • Community Member
  • 427 Views
  • 7 replies
  • 0 Helpful

Refund

Items were bought but soon after (a few hours) purchase it was cancelled. Seller charged postage but did not actually send any items. When refund was requested full refund (including postage) was not given.

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  • 357 Views
  • 4 replies
  • 0 Helpful
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