eBay

I will never use "Click and Collect" again. eBay say seller provided tracking. Yes after I had waited almost a week after an item was due to arrive and I asked where it was. It was supposed to be delivered to Woolworth's pre-Christmas as I was busy at work and click and collect always worked before. The seller claimed the item was posted and delivered. According to Woolworths they never received and as such I never received an email or text message. The receiver according to the tracking information is not a Woolworths employee. So eBay rules are it would be returned to the seller after not being picked up. I asked the seller if he received it back. No response to that question.   So $60 out of pocket. A month down the drain waiting for an item that didn't turn up. Seemingly because the address I gave was Woolworths and the seller supposedly delivered it .............. but it didn't get to me !!   eBay response. "We're sorry you had a problem with your purchase. However, the seller provided tracking information that shows the item was delivered to your address."  (I don't live at Woolworth's). "After reviewing all the details of this case, we've determined that you won't receive a refund." ... View more

Good morning, how do I purchase more than one item from the seller.   It says 12 availabe but doesn't have the drop down box to put in a quantity.   Thanks ... View more

Invoice requested for 5 washers #@ $4.25 ea  =  $21.25 Plus post  maybe $6.00   Thanks,  mytoys008   ... View more

It would appear Ebay has stopped buyers giving negative feedback.   A few months ago I had a seller threaten myself and my wife with violence 42 emails containing filthy language simply because I asked politely if he could send the other half of an order I'd made and paid for. It involved the police and Enay told it was grounds for banning the seller. I didn't wish to go down that road so I left negative feedback.  Within an hour that feednack had vanished and I couldn't leave anything.   A few days ago I received a camera which was sold as used but had a broken glass lens protector. The camera arrived and was dead. I trmoved the cover which had been removed previously and found the control board has been subjected to water. It was definitely beyond repair plus I noticed the display connection bus had been broken, obviously done when whoever opened it previously. I contacted the seller and told her there was no way it could have been working just prior to listing. I've been in the repair business long enugh to know when someone is pulling a fast one. After getting a reply full of insults and another full of fould language instead of asking for a refund I decided to leave begative feedback and it's been removed by Ebay. Neither feedback remarks used bad language, threats or insults, just simple facts.   Why has Ebay been removing them with no mention of it to me. Weren't the two cases worthy of negative feeback? If so I'd hate to see whatever does deserve a negative. One other thing, it appears we can't even contact Ebay any more, all you get is instructions to come here and of course nobody here can do anything except reply.  I've spent over $1,000 in the last few weeks and I'm fed up with getting faulty goods which is supposed to be fully working. Thankfully the other sellers were very friendly and without hesitation gave me a refund without even asking for one.   ... View more

I just received $1460 for an item I sold for $1500. It does not seem fair to me as I did not offer a discount voucher. It just appeared on my add. It is also on another listing I have. ... View more

I left a neutral feedback for a seller who then cancelled my transaction without any comment or explanation - I just got a notification that my transaction had been cancelled and a refund had been processed.   This happened almost a month after the initial order and after the seller had contacted me to say that there had been a problem with his supplier but "I now know for 100% they have the Hair Dryer's in and can ship them directly to you " and "I assure you I have made the importance of my clients very clear to the supplier and this will not happen again."   Ordered 11/7 Received message quoted above 11/15 Reponded back asking to go ahead with order and receive item in 10 days 11/15 Sent message to seller as there had been no further communication 11/23 Received message from eBay that order had been cancelled 12/4   I'd like to update my feedback to reflect the entire experience ... View more

I am sure I purchased e OralB Denture Dual head tooth brushes but received 8 Oral B Pulsonic Brush Heads. How or can I return and reorder or please advise me what I can do ... View more

Have I assumed wrongly that using click and collect should cancel any delivery fees? Any ideas? Thanks for your time. ... View more

I would like to leave feedback  for 2 items that I didn't receive. The seller would not provide tracking and advised they would resend the items Neither package arrived so I received a refund I can't find either purchase in my purchase history (5 Nov). Where can I go to leave feedback? Thanks ... View more

When eBay did not accept my carefully entered password (several times) to make a purchase, I attempted to create a new account.  eBay then told me my email address is already associated with another account (and I know that would be my normal account) and would not let me proceed.  It was the same email address that I used when trying to sign in earlier.  Normally I have no trouble signing in to make a purchase on eBay.   How do I get my usual password recognized for making future purchases?   Ken Davie ... View more

Is anyone having trouble with Australian womens shoe sizing from Chinese sellers.  Im finding their conversion charts are incorrect,  Eg. An AUstralian size 6.5-7 is NOT a size 39 here.  Ive tried to tell them it is a 37 and their chart is wrong.   ... View more

Recently purchased a defective item and outlined problems with my feedback. PayPal swiftly recompensed me for purchase price but vendor insisted I change my feedback about the product. I did say that the vendor was dealing with this professionally, but in all honesty I could not upgrade their product as it did not work properly. Now I receive a message saying “ you are liar “ and my details will be blacklisted.  My question is... does eBay have any method of dealing with abusive people like this? ... View more

Seller offered a part refund (didn't say how much) and I can keep item, item useless to me, have a refund claim with Ebay your opinion what should I do. ... View more

Hi I am a regular purchaser of electronic parts and gear from Hong Kong / China with 100% feedback. I have had a couple of disputes with sellers but that was a couple of months ago, the disputes were resolved and I gave the sellers positive feedback as they resolved the disputes. I had a number of successfull purchases after that the most recient only a week ago. I have just tried to purchase an electronic load when I recived an "Sorry, the seller isn't accepting bids or offers from you at this time" which was a first for me but then I tried 4 other sellers of the same load bank and recieved the same result. Have I been Black Listed by the entire Chinese Electronics sellers community? Is there any way to resolve this issue? ... View more

The seller made a very late counter offer over 3 days, and now the seller says ok sell it to me. But I have just bought it from somewhere else 2 days ago. What should I do? because the seller had just already sent by courier., and waiting for my payment. The seller did not wait for my consent and just sent it off.  My standing point is there is no reason to wait for the seller for a few days without any news? ... View more

There has been no response from seller in the five day time required by eBay for a claim gainst REMOVED for refund on faulty catch on watch.The offer of US$10 was rejected weeks ago. eBay sent mail to say a case was opened, but I have heard no more. Please help. Ruth Cooper ... View more

Make a mistake and doubel up on orders paid for 1 but there are still 2 sitting in checkout which i need to cancel Dont know how to cancel   With regards   Rob & Sharon ... View more

Hi, I am having trouble checking out my items, was wondering if you could help me please! I have recently added a new Visa Card number, and that seems to be ok...but t comes up with a message..... Sorry, we can't complete your checkout at this time. Please try changing your item quantity or check your account status. Im not sure how to do this. Thanks in advance,  Gillian Cordwell ... View more

Re Ref No. Customer Service Chat Transcript - SR# 1-178529276910 . I still have received my goods?  Thanks ... Mal ... View more

Dear eBay,   I made an incorrect Pay Now for aFord Headlight at:https://www.ebay.com.au/itm/192372616045. During a further search, I found the absolute correct item in the same seller's site which my wife promptly paid for. Now I need to correct my mistake to cancel the first purchase that I have not yet completed for that purpose. I look forward to a response soon hopefully   Ken Disabled by a Service Incurred Injury Former International Civil Servant  Association Internationale de Police L/13453 / HGH Servo per Amikeco ... View more

i bid $40 for an item but another buyer bid $40.01 so when it's rounded it is still $40 which means it should be mine as i was first to bid that price. Am i right??? Doug5826 ... View more

w do you spot  fake Toska Hand bag. ... View more

I bought $175 worth of items, but when I went to pay from the cart, the money was taken straight away from my paypal account wirhout giving me a chance to add the Voucher for $20. ... View more

  This info may interest GST Registered Businesses who buy from overseas on eBay to resell.   Do you import goods worth A$1,000 or less? | Australian Taxation Office   https://www.ato.gov.au/Newsroom/smallbusiness/GST-and-excise/Do-you-import-goods-worth-A$1,000-or-less-/   12 June 2018   From 1 July 2018 overseas businesses that meet the GST registration threshold of A$75,000 will need to charge GST on goods that are:   less than A$1,000 (low value) imported into Australia not GST-free (such as most basic food, alcohol, tobacco, or tobacco products).   How will this affect you?   You will be charged GST on low value goods that you import if you are: not registered for GST, or are GST registered but importing goods for personal use.   You should not be charged GST if you:   are registered for GST import the low value goods for business use in Australia, and provide your ABN to the supplier and a statement that you are registered for GST.   If you're charged GST incorrectly you should contact the supplier to let them know that you're registered for GST, and request a refund.   Note that not all receipts that have GST applied will be tax invoices. They will need to contain an ABN to be considered a tax invoice. Overseas suppliers may be registered in the simplified GST system and have an ARN instead of an ABN   ... View more

A seller has been stalling me, the original item arrived broken, they offered to refund me $30 for a $210 item, then asked me not to report them as they would send me another one, which is now 6 weeks later and the item has not arrived and Ebay says it is too late to complain??? Where to from here??? ... View more

Trying to purchase items... This code keeps coming up, I'm assuming my purchase has not been made. I will keep an eye if it has so payments can be rectified as I have tried loads of times.   How do I purchase these items if they have not gone through????       ... View more