eBay

I just signed up for my free trial, which i assume means I haven't signed up before (I don't recall doing so anyway) but haven't received a voucher. Do I wait? Should I log in on a PC instead? ... View more

delivery times from Australia to the rest of the world are 5 weeks + according to Australia post so why is ebay constantly refunding people who cannot read the bold delivery time provided.People who get refunds very rarely admit the item arrived after they have the money back in the bank,Please can somebody sort this out.Ebay are very hard to get hold of   ... View more

I want to access purchase history past 2019, as I need to contact a seller whom I purchased a car roof pod from back in 2016 / 2017. Is this possible still? ... View more

Hi all,   If someone could advise on something that is prooving incredibly annoying I would be forever grateful.   I have changed my country of origin in Personal Information\Owner\Country and Region within account settings to reflect my address and country of residence in Australia.  However, this does not seem to be the case when I log into Ebay, or indeed if i navigate from My Ebay to anywhere else on the site instead of being on the ebay.com.au domain seeing everything in AUD and results from Australia first, I revert to ebay.co.uk and start seeing prices in GBP with results from the UK first and including ironically postage from the UK to Australia...  This is the same from my mobile phone, several computers so I am assuming it is not a device based configuration but rather one associated to my account?   Any help or pointers would be great 🙂   Thank you in advance.     ... View more

I'm writing here as it seems to be the only place to vent my frustration. I'm appalled at the current status of ebay. Its a mere shadow of its former self and has become a seedy place full of surreptitious sellers. Customer service is pitiful to say the least. Sad to say that I am cancelling my account. I hope that whoever is running the ebay show suffers greatly as they have absolutely ruined a once great place to buy and sell.  ... View more

My order no 0*07-07178-45612 was cancelled by seller because payment was not received on time.  Payment was made from my account on  the 9th of June. When I informed you of this, my order status then said paid.  Seller then refunded $21.99 on 16th June, however, I paid $17.99 for item, $19.35 shipping, and $7.78 import duty.  As My order was cancelled and never shipped, where is the rest of my money.  Seller tells me that ebay holds shipping fee.  Please refund asap. ... View more

I WAS ASK BY EBAY TO UPDATE MY ACCOUNT DETAILS AND PERSONAL DETAILS IN ORDER TO KEEP EXISTING LISTINGS. i am now worried that it may be a scam. PLEASE ADVISE IF THIS IS CORRECT. Emailed received from ebay on the 4. June 2021 at 4.32pm ( Act now and get $20.00   THANK YOU MARTIN ... View more

I recieve a 2 strikes unpaid message when I try to bid, but I have never had a single unpaid strike in 20 years!!!! ... View more

I clicked free trail and it charged me an annual fee of 48.99. The whole time it had free trial written on a banner at the bottom and at no point did it say I would be charged until it appreared in my paypal transactions. I definately do not want ebay plus for a year. At the most I may have tried it for a month and paid 4.99 but definately not a year. Can I please have a refund and ensure my unwanted membership is cancelled. ... View more

I can't seem to buy anything from my account. I get an alert instead saying that I have a limit and that i need to speak to customer service to increase the limit. My account is new and i haven't actually bought anything from it. Please help! ... View more

On 28th May I purchased a Frozen Charm  $32.99 a d have not received anything. Very concerned about this purchase.    ... View more

I am new to selling on eBay and cannot complete my listing due to message attached. Can someone explain?   ... View more

It has came to my attention by experience that eBay's customer service call center will record your phone calls despite you clearly advising against it at the start of the phone call.   The excuse given to me was along the lines to not worry as its only going to be shared amongst eBay staff / managers..   It would be interesting when and if the the media and acting government authority bodies get a hang of this for the non compliance to our legal binding legislation.    *Note: In New South Wales, the "Surveillance Devices Act 2007 - NSW Legislation" prohibits the recording of audio conversations without the consent of all parties.   Next time you speak to CSA ask if you can record them for your own traceability and record keeping in the matter raised  and see them bluntly refuse and ask them why they are recording it in the backscene without your authority …   ------------------------------------------------------------------------------------- - Issue raised with eBay (on the Aus Hotline) on the very same phone call when this became apparent but apparently they are not aware of such thing and that this needs to be dealt with the Australian Team who are yet to clarify the situation...   Happy to hear thoughts of other fellow eBay customers in NSW, Australia on the matter.  ... View more

I get several messages each day from eBay saying that my password should be changed because of contacts with my account. Firstly, I have changed my password twice and keep getting messages when I log in to the effect that my password is not a match. Then I press the bar to try my password again and I am then logged in. I would like this to stop. Secondly,  I keep getting emails saying that there was an attempt to access my account. As I have changed my password twice, I would also like these messages to cease. I am geyying increasingly fed up with the whole situation...........Thank you............. ... View more

chatted with the ebay chat who said I would get refunded but that was 2 months ago and never heard back.  Not sure if I am chatting with a robot or real person.  They said there was no phone number to call but I have lost money ... View more

Ordered 22/4/2021 still hasn't arrived 26/5/2021. Contacted seller at least 3 times requesting refund and no reply. Need help in achieving my refund.  This is not good enough. ... View more

I have received several calls  claiming to be eBay over the past two weeks.  Is this a scam caller or eBay? ... View more