eBay

silverwomanaustralia

buyer has decided to pick up item. How do I delete the postage charges which automatically appear on the invoice?

liam83wa

Hi everyone, hoping someone can help me. I recently purchased an item and paid for the item and shipping via Paypal. When my item arrived I was informed that it was sent COD and that I need to pay $15.75 in order to collect my item. The item was not an international shipment and upon viewing the sellers ratings now I can see another person purchased an item around the same time as me and experienced the same problem. What are my options in terms of disputing this practice as I do not intend to pay the additional charge since the seller has defrauded me of the original shipping cost. Do I let the item be returned to sender and then commence a dispute? Thanks for any help!

herocatering

I was wondering if we can automatically add freight cost to the total of the payment on ebay according to buyers address. This used to work before. But now we have to send an invoice adding the freight cost. I was wondering if there was a way to automate this.

kirapup_mk1

when i sold an item recently on ebay. the person paid for the shipping which i had put down in the shipping section but i had added a $5 handling fee which paypal didnt charge them. how do i make sure this is charged

mir_acle852

Buying things from Melbourne for home in Adelaide and its so expensive! Anyone know better options? or contacts?

supasams3

delivery times from uk to australia royal airmail small packets.

roschyl

I live in Australia but I want to send the items I ordered to the UK. The sellers location is in the UK as well so how long should it take for the item to be recieve?

customvt80

i sold an item where do i find buyers shipping info

vintagerose46

just had an email from someone in Dagestan about postage and they stated it was safe to do so. My question for sellers is. Is it safe to mail to that country?

1351evans

beaded chair from America with postage and packing included to ebay clearing house then their charges extra ,will this be in America or Australia does anybody have any info please

1351evans

best offer on beaded chair plus postage from america but told fees are charged from ebay clearing house on top of this can anybody tell me approx fees from ebay clearing house thank you

gillian4874

Paid $5 postage, and they have posted the t-shirt in a $1.20 envelope. The post office says it is a parcel and wants $7.25 penalty to retrieve the parcel. Whats the best way to approach this?

polly500_0

Hi All, Does anyone know why Pack & Track International has been removed as an option from Click & Send? The only option there now is Registered Post International which has signature on delivery, but no tracking option. I have been using pack & track international because of it's tracking option so that I know when the parcel has been received. Thanks in advance polly

keenanthomas

I don't sell many items on ebay but with this item I had it as a flat rate fee of $12 for postage/shipping to anywhere within Australia. Winning bidder paid for the item, I then shipped it off to which they received it and then sent me a message requesting the shipping fee be refunded as it was a little bit less than the $12 flat rate fee that I had listed for the item. I denied the refund and now the buyer has given me negative feedback which I think is totally unfair and not to mention our nearest post office is 10kms away.. Can buyers request a refund for shipping and then give you negative feedback if you don't?

***islandgirl***

Hi All! I process quite a large number of international orders each day, and currently I'm using the Australian Senders Custom Declaration (green) form for all my parcels - as you can imagine, this is extremely time consuming to fill these out by hand! I've been searching for an MS Word template to simplify this process so as I can directly print to these forms (apart from my signature and other relevant details. I've searched the net, but unfortunately haven't been able to find anything.... If anyone were able to help me out with this, it would be so very much appreciated! Many thanks in advance 🙂

cookie*carole

Ordered bulk clothing on line, after 3 weeks contacted seller and she tells me that the freight company wont reimburse her, I would like full payment back, seller assumes all responsibility

alchemistjames

Hi, I just won an auction for a fly rod and it was listed at $20 postage. I payed fully for the item & postage but I got a message from seller saying that ups does not post items over a certain length, and it costs about $140 instead via another freight company. What should I do? Where do I stand? I don't want to be an a$$ to the seller but that detail should have been clearly stated, and I waited 9 days to win the auction. Do I have grounds to open a dispute or just accept a refund and let them relist and someone else win what I rightfully won?

gjs8951

I am buying 4 items from seller- he has quoted reduced postage charge. How do I alter the pay pal amount to reduce the invoice amount

elephants4sue55

I receved my item brocken & sellar has'nt replied to my messages

gilld12

A seller had 3 identical serving spoons for sale in one listing. I ordered the 3 spoons, and was then informed by the seller that they would be packed and shipped separately. I contacted the seller who said "I am afraid I am part of ebays Global Shipping program so they collect the shipping and do the shipping for me, so I can't change it." This seems unreasonable as knives and forks are not packed and charged individually, so why should spoons be any different?

johnnytruc

I want to know how long it's takes for an order from the US to Australia?Cause I'll made an order,and it's now almost 3 weeks,but still haven't receive my order as yet?

pancaket52

Hi all - I have a combined shipping weighing 2.5kg. I bought a B4 Box from an Aus Post outlet.The lady at the counter said that anything up to 5kg would be cubed.(approx $19.00 on AP Site) Went to Click & Send and put in the code for a B4 Box and was shown a $15.00 price - $18.00 + for SOD. OK - here's the question. I want a signature on delivery and will have to put it over the counter anyway (too big for the post box) do I print out the label with SOD from Click and Send (and pay for it) or print out the label and take it to the PO Counter and get the SOD sticker from there and pay over the counter? With everything I've read - it seems we get another SOD (tracking number) at the Post office. I don't want to have to pay twice for the same thing. Would I be better taking the box to the PO and paying there rather than doing it through Click & Send? Last time I sell anything for my OH!!!

mytwinkie

Hello & greetings to all. I have a wee small problem. I have bought an item from Canada that was posted on the 07/04/13 & it still hasnt arrived. When i check the tracking number it doest say anything apart from information received or anything about package being sent. It is now the 08/05/13 just over a month later & still no show on a parcel. The seller has quite a high feedback,so i can assume they legitimately sent the parcel but,the seller has not answered my questions as yet in regards to the parcel whereabouts. I have opened an item not recieved dispute due to the cutoff time to do so drawing near & i have also again messaged the seller before i did so. Question is,is Canada post normally as solw as a snail? Have been told they can have ridiculouslly slow delivery times but, i think a month is a bit long. Has anyone else had slow mail from Canada or should i be a bit worried?

frocky79

I posted out some shorts to lady a few weeks ago but she is stating she never received them, I do believe her as she is being really nice and not demanding anything, i have checked post office web with tracking number and it is saying it has been delivered, so what now. any help would be good thank you.

colin050360

a buyer is not happy with her purchase, so i have offered to refund her the cost of the item, she is now saying i have to pay for the return postage costs as well, do i have to pay for the postage for her to return it to me, I am only offering for her to return it to me out of courtesy and kindness and now I am going to be out of pocket as well,

patttx2232

I bought the boxes at the post office and it doesnot have the promo cos on it. Thanks

kopite151

hi, i'm trying to get a big artwork (size: 80cm x60cm) shipped over from Netherlands to Sydney,australia? possible? is an extra 40-50 euros reasonable to make it happen.. thnx Mike

paulh640

I have sold an item and i am trying to add postage to the invoice but when i push update it keeps going back to pick up is free, im sure i put in local pick up free, but also regular postage.

teatortay

When I use the calculated postage costs and put in the weight and measurements of the parcel why does my listing always show the postage as $8.95?

robianjessie

Has anyone used the trial Express Post Ebay Flat Rate Satchels and are they the same price $7.15 to send ?

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