eBay

Can someone explain whats the best way to post phone cables and other items which are selling price not more then 5 dollars How many stamps we need if we put more then two cables in a envelop thnks ... View more

Hi, I have a strollerup for auction with 1 person bidding on it. There are 4 days remaining on the auction. Somehow "pick up only" didn't default and the stroller has a postage rate of $9.75 Australia wide!   I can't seem to edit the postage to turn it off. I have edited the description and messaged the highest (only) bidder inviting them to retract their bid if they were hoping to take advantage of this. Is there anything else I can do? ... View more

I purchased an item 11 days ago (17/12) which required international shipping.  I contacted the seller at the time of purchase requesting a total.  I was advised by the seller (18/12) that I would recieve an invoice from the global shipping program (I have never come across this before). I then rec'd an Ebay message requesting payment.  Later the same day I informed them I was still awaiting an invoice.  I received no response to this email and no further correspondence to date from the seller.  The following day (19/12) Ebay sent email requesting payment.  I beleive this is an automated process,  I was still unable to pay as the error message reads "either change your shipping address or contact the seller for a shipping estimate". On Christmas Day I rec'd a message from Ebay informing me that the seller has opened an unpaid item case and that I have four days in which to pay.  As I was away at the time I was unable to respond until two days later (2712) when I sent an email to the seller informing them that I am still waiting for the global shipping program to send me an invoice.  I am concerned as apparently the unpaid item can result in restrictions being placed on my account and this is unfair as I am not at fault.  I am supposed to pay for the item by tomorrow. ... View more

If a buyer requests local pickup and pays cash how do I record the transaction so that I am not charged the final value fee on the postage? ... View more

I needed to print out a second postage label as the first printout was poor. For the same item I therefore have paid for the postage twice and have two seperate charges. Is it possible to get credit for the one postage charge and if so can I get this at the post office? ... View more

I've recently purchased 12 items from a seller, all listed as free postage (economy). When I sent a letter asking for the items to be combined, I also asked about express delivery. This was all before payment. They asked for my paypal details for shipping, but I asked them to put it through eBay. (I don't hand out my details to anyone) They let me know the items had been combined but postage was still zero when I went to pay. After I payed for the items, I got a message from eBay saying my postage was free as I ordered over 10 items, then another notice saying it had been sent via economy. The next day I get a notice from the seller about an invoice (through PayPal, not eBay) for the express postage I had asked to be included. I wrote to them confused as the items had apparently been sent via economy already, so how could they come via express? They replied saying as I didn't pay the invoice (which I still haven't seen), they will now ship via economy today. I never got the actual invoice to pay and am even more confused now as it seems they haven't sent it at all. Is it normal to get charged extra postage externally (ie not during check out?) is this even legal? Should I report them for asking for external payment? I did want express and was willing to pay for it, but it seems the parcel was sent before I had the choice, but apparently is it still sitting in their hands? Has it been sent? Where is this invoice? Do I report them? Will I get my beads in time for Christmas? ... View more

Overseas buyer wants to combine shipping for several pieces of the same item. Can anyone point me to where I can find this info and if you have any good advice/tips to share. Thanks. ... View more

I have advertised an item and have placed a $6-50 postal on it. As a buyer who has dealt with me before has now bid on this I now wish to thank them by not charging the postal...sending it free.. The auction is still running but they have made a bid. How can I now withdraw the postal of $6,50. ... View more

I would like to requst combined shipping on 2 items from same seller. Items total $40 and shipping is $15 each totalling $30. Not paying that so sale on both items will be lost. Weight and packaging of 2nd item would be negligible. Items currently sitting in my cart and on watch list, no item numbers. Please advise nessandhayden   ... View more

Hi   A guitar amplifier I ordered arrived damaged.     The housing for the electronics has become detached. It is reparable but I'd like to ask the seller for a refund.   What is the best way to resolve this? Should I let the seller propose a resoution/refund amount...? or should I specifiy the refund amount. What is reasonable to ask for.? full refund...just shipping...?   Thanks for your help ... View more

Is it possible to buy the eBay flat rate satchels individually from any Auspost shop? I only need 1 satchel at the moment. ... View more

Hi, the buyer bought 3 items that I listed sparately, and asked me before the auction finished to combine postage, which I agreed to.  However, I can't amend the combined invoice to show a reduced postage cost - does anone know how to do this? Thank you ... View more

Hi in my favorites i have a US item saved and postage says 19.95 au but when i go to auction amount changes to eg 26.50au, its the same auction same price for item but postage alters.   does not happen with UK items or AU, ANYONE  know what's happening another ebay rip off?   Thanks stig01 ... View more

As per Subject..!   Can a seller change postage charges after sale completed..?   Postage cost was quoted in listing.   I purchased and I have paid as per listing.   Thanks Regards David ... View more

Postage fee is calculated separately for an item. Seller asked me to pay it to his personal bank account.What should I do? ... View more

Hi   Seller informed me: "Hi, we use Ebay World Ship Program. if you are listed as an international bidder, you should see the shipping costs in the auction. We ship to an Ebay warehouse in the USA and they then ship to you."   What does that mean and can I become an international bidder?   Br, Antti ... View more

For the first time I used ebay's 'print your own labels' and paid for postage via the ebay site. The tracking number is not working. I posted my items on Monday, its now Thursday and the Australia Post site is still saying "Shipping information received by Australia Post". Is there something I need to do in order to follow the parcels? ... View more

i contacted seller who told me he shipped the lunchbox to ebay who then shipped it to me.it arrived crushed,it was in a filmsy box with not enough bubble wrap on it,i want to know who is going to replace it? ... View more

I paid more than twice the amount the postage cost for an item I purchased locally to be send locally. What can I do if the seller is not responding? ... View more

Hi all,   I've just gotten payment in cash from the buyer's friend, but I still need to post the item over interstate as that's where they live and I've listed it as free postage, so no point in having the friend collect and sending it as it will cost more.   I've manually marked the payment as received, and now it says I need to post this item. I click on "Print Postage Label" so that I can use the eBay flat reate satchel, but it won't let me create label. It's blacked out and on the top of the screen it says   Your buyer has not paid for this item yet   To help make this transaction go smoothly, we recommend that you wait for the buyer to pay before printing the postage label. If you cannot wait, please post your item with the service carrier directly.     Any ideas? The address is also correct (it's to a PO Box). Everything has been confirmed. I don't want to be dobbed on having slow posting.   Any help would be much appreciated.   Cheers, Ashley ... View more

how can i not  pay for 2 postages when the 2 items i am buying are being sent as one parcel? ... View more