eBay

spend_with_style

I sold an item and was charged $34 fees. It was sent with tracking but never received ( AusPost tracking just shows a dead end). Ebay ruled in the buyers favor and refunded but they keep their fees..... I am out of pocket for the item, postage and then $34 selling fees. Seems very unfair.

bbevan52

I am trying to list a home entertainment system & Ebay is defaulting the category to food & groceries????????????????

pennylane0910

HELLO, Sorry for the long heading. I have not used this forum before but I sure need to at times. I am selling goods in Australia and they are shown in my ad in US dollars even though I have not chosen to sell any items overseas. It has also converted all of my Aus prices in other sales to US. HELP

dalbygirl

I have been an eBay member for over 20 years. Buying mainly, but selling a few things every year. I just sold a handbag and I have a message asking me to verify my Bank Account. Why. I have used the same bank for 20 years and I have never been asked this before. Is it a scam?

hantay5911

Someone from the UK has put a bid on my product. I have restricted sales to Australia. What do I do?

peeknservices

Greetings, When I try to update price / qty, I receive the following error message 21916664 "Error - Variation Specifics provided does not match with the variation specifics of the variations on the item.|" It does relate to listings with variants. Is anyone aware of somewhere I can download a simplified file that may explain what I am doing wrong? All I am trying to do is download current listings & update pricing / qty available as required. Cheerz

mic-s-korea

I'm thinking about starting some selling again, selling my dad's book collection with my sister, and may or may not open a new (additional) E-bay account to do so. But before deciding I'd like to look at who are the people currently following this ID that I am using now to post this. I can't seem to find any way of seeing who my followers are. Any ideas? Thanks.

sardonicus001

A buyer has ordered and paid for two CDs before waiting for my invoice. Shipping paid was $8 but should be $4. I want to refund him $4. but, despite following instuction, I cannot find any options which allow me to do a partial refund. This is frustrating as I have done it before. Help!

umpteenbooks

A buyer has requested a tax invoice after having paid for and received her item through the post. She wants her name removed from the original invoice (address was a school) for tax purposes. Is this possible. I can't find anything for after the transaction has been completed. Thankyou

awwe5ome66

I refund customers the overpaid postage cost when they buy multiple items in separate transactions everytime with postage added to it, as i can send it in one parcel. With postage included in the fees, i get charged fees for every overpaid postage but it seems i don't get fees back when doing these refunds.

non_living

Hi all, I did not receive my item. Seller provided tracking number for another one so case was resolved. Item did not arrive. What are my options?

riderscorner

I used "sell something similar" and when I preview to listing it shows up as USD. I am in Australia and I can't seem to change the currency to AUD. Should I just start all over again, and should I NOT USE sell similar at all?

raylan03

Hi, I don't know what to do. After selling and posting books to a buyer I was told they had not arrived. I checked the tracking and they had seemed to have disappeared in transit. I refunded the buyer but now see they were delivered after the refund. Buyer admits they have them. How do I now get my money? Thanks.

123-cavaliers

HELP !!! I sell personalised kid's placemats and in my ad. description, describe them as they are ... double laminated etc. I've sold heaps of these and not ONE complaint, always good, happy feedback. Now a buyer wants a refund for (3) she bought, saying (quote) "only a laminated bit of paper". These are not, I use good quality photo paper and as I said, they are double laminated with coloured rubber corners on the back to prevent slipping. Either I fully refund her, or request a return (where I have to pay the return postage...doesn't seem fair at all). Apart from that, I sent (9) FREE sticker sheets for the kids, which is nothing, but it's mainly the principle of it all. What does everyone suggest I do ??? ... (thanks in advance).

gwofar-0

A buyer made an offer at the end of an auction. We were negotiating when the items were relisted. We agreed on a price, but the buyer cannot go in to pay on the platform - what options do I have?

drinksnetwork

I applied and was activated to sell liquor on eBay since July 2021. Now, for some reason, the account has been deactivated stating that eBay needs our liquor license details. We have sent these through three times but we don't receive an answer from eBay. Is there someone we can call?

rodriguesmacias

How do I report this? The message was as follows: New message from: Good day, my name is Matt I'm from eBay Trust & Safety team. We always keep our sellers aware from potential risk buyers. Please reply us a screenshot of Bids History from this Item with all bidder's user names or write them to us here. Important: we never ask you your contact or private information. We have a responsibility to help keep eBay a safer and secure place to buy and sell. I appreciate your patience and understanding in this matter. Hope on your fast reply, Kind Regards, Matt eBay Customer Service

artlinart

I sold an item and sent by your new company you are dealing with "Sendel" and they have not received it as yet, why so long and why are there no other options to send? Not impressed and will not buy on again if there is not option on sending. Order status: Paid Item ID: 255196421335 Transaction ID: 2846548325015 Order number: 21-07848-59310

ray_bidd

I just ended a listing because of local pickup , how do I let ebay know if the transaction goes through?

*lee42

My selling drafts totally disappeared ☹️. I'd been doing a few at a time, getting the words right, photos etc. It took me a while and when they were OK, I left them for a while and when I went back they were gone. I've looked and there're gone, "what happened"

atticbazaar168

Hi, did anyone have problem with item listings recently? After ebay updated the seller listing version, I sometimes cannot upload a product description. Even I put my own description there, after listing is live the description changes back to a system default - my descriptions are not showing.

sonya1000

I had about 15 issues of a vintage monthly magazine all listed individually. A couple of single issues sold, but I received a message from a buyer yesterday who offered to purchase the remaining 13 issues still listed if the total price of all 13 could be significantly reduced and if postage could be included in that sum (my listings were all +postage). It was quite a discounted figure that he offered, but I had no problem agreeing........ 13 pesky magzine issues OUT of my List of Actives in one foul swoop. I wasn't even going to pretend to quibble at that. I haven't been a reseller for very long but I knew that it was possible to send an invoice to a buyer with the "correct amount he had to pay". I told the buyer I would sort out what needed to be done and would get an invoice to him asap that reflected our agreement. I messaged him back a litte while later and asked if he could "purchase" all of the items in the usual way on the site..... but hold off paying anything until he had received an invoice from me. And sooooooo down the rabbit hole I jumped until I could no longer deny that apparently invoices are only used to reflect adjustments to postage costs that arise from multiple item purchases (combined postage). That isn't going to work out here.... the math is too large.... .. I had 13 issues listed between $17.50 and $22.50 each + postage If they were all paid for in full and postage was also added........ the total price was nearly $350 or thereabouts. We had agreed at $125 for the lot including postage. The postage charges alone on the bulk lot came to $113. If I reduced them to nothing on an invoice, the total item price would still be over $100.00 more than our agreement. Will I have to cancel the current transaction so I can provide a listing for the bulk lot at the new price and postage terms for him to "buy"? I would appreciate your advice very very much.

displaysproduct

I have a valued listing build 4 years ago and kept renewed automatically every month, at the end of Sep 2021 it was ended or deleted by eBay ( or by myself wrongly）. When I ask the customer services how to take it back to active and they answered "relist it as a new listing ,ant it will loss all previous status. It is a disaster for me. my sell droped recently. This ebay business is the main finance support to my family . who can help me and tell me how to solve this problem ???

3307jane

I sold an item longer than 90 days ago and need to contact the buyer. They were unable to collect the item due to COVID19 lockdown restrictions happening a few days after their purchase. It is now 16 weeks later and I am trying to contact them so we can arrange pickup. They have already paid for their item. When I try to message them, eBay tells me the item doesn't exist so won't let me message the buyer. What can I do?

berr04193

Hi, I need to upgrade to a subscription shop but unsure of the process or the time needed to transfer my listings over into catergories and sub catergories. Is it possible to transfer all listings over in 1 click and put into catergories at my leisure?

strayashop

Hi As a new Seller of ebay, how to get cheaper postage. For example, any smallest item cost to post is $9.30 on Australia post. Many sellers list products under $9. How can we do that? If i want to sell a computer mouse or mobile charger, it cost me postage $9.30 but already it selling on ebay for $9 or less. How does it happen. Please advise. thanks

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