australia post are not scanning items

[patat22]

i have used click & send since it first started & paid the extra $11.00 for courier collection from ny home - the australia post contractors would scan each item the take it in the van that was great buyers could see it had been posted - now Australia post lowered their collection fee to $5.50 and Australia post workers collect the items put them straight in the van  - no scanning or tracking -  i have just done some tracking on items that my buyers have said arrived - Yes according to Australia post they are still in transit  or have not even been collected, this is not good, some items were express & others were signature on delivery - i am now looking at doing courier pick up through smart send - at least they scan the item on pick up - that is all paypal require for proof of lodgement with tracking - sorry australia post you may loose me.

[2justcollectit]

 Yes you need to prove postage - items are not being scanned in - at all, with click & send there is a history section - it has the item you have paid for & info which is suppose to be all Paypal need for proof - but if there is no tracking event i can not prove i actually sent the parcel - buyers are complaining as when they use the tracking - it just say Australia post has recieved information - they assume i have not sent it , Paypal do not require signature only proof that it is posted. even items i have paid for with signature on delivery are still not scanned in or still in transit ( luckily they have been recieved)

[2justcollectit]

Hi yes , even with australia post - it is leave in a secure location ( but they are suppose to scan it in on delivery)- if the buyer request  to have a signature on delivery then they have the option to pay a little extra, Same as a couriers 

[jerryman12a]

For the items that have not been scanned as collected , it's possible they went to PO's for collection if the buyer does not have a AP delivery to their address .

This is what happens to all of my mail and my PO rarely bothers to scan anything when I collect it . 

[peridot55555]

Lodge items at the post office, but with registered post (& I mean registered post for large letters), U no longer get a lodgement receipt.

Just waiting to see if AP is going to do now - I heard Canada Post will not deliver the mail any more, their customers have to pick it up from a pick-up centre.

[happyfeetoz]

I am having the same problem.  Not being scanned and one has not even arrived.  I wonder if the PO can use Xray machines to tell what contents of the post pack are?

[happyfeetoz]

Very true. Not being scanned at first mail centre so not acceptable as in transit until deliveed.

[happyfeetoz]

Too true

[davidc4430]

ok, you are in the running for oldest thread ressurected of the week award

[panoramic7]

Question for darylsmith1967

Do contractors get paid the same if they card someone (when they are not home for delivery), vs if you actually deliverer a parcel?

[davewil1964]

Proxy answer from darylsmith.

It's 2 and a half years since I posted. I no longer give a rat's. Given your 'experience' I'm sure you can find the info from AP, rather a 2 and a half year old thread.