eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: April 2025

Stay ahead of the curve by diving into our latest updates.

Play Pause

Forum Posts

Start a conversation

New reports system - thank you ebay.

If, like me, you sell variation based items you'll be very happy to see the new Ebay inventory reports. The new format now provides full detail on variants. With the old system I really struggled to get meaningful data out of the reports. This was pa...

User avatar by • Community Member
  • 450 Views
  • 0 replies
  • 0 Helpful

Resolved! Partial refunds and new DSR ratings

Hi I have a quick question re refunds. I have read so much on the boards the last few weeks re all the changes with new FVF's and the new DSR ratings etc. I just have a feeling I read somewhere that if a seller gives a refund or partial refund for ov...

User avatar by • Community Member
  • 1681 Views
  • 14 replies
  • 0 Helpful

Postage and people complaining about cost

It been really eye opening reading so many people complaining about postage costs. The thing that gets me there must be alot of sellers running business like selling but NOT abn registered. If they were your postage is FREE no matter what it costs. A...

non payment

Does a non payer still receive an Ebay notice with a strike against them ?

cancelling a sale on ebay

how do you cancel an item on ebay once a bid is in place. we wish to withdraw an item from sale

User avatar by • Community Member
  • 88 Views
  • 1 replies
  • 0 Helpful

Shipping to Germany and Packaging Regulations

From memory there are not too many sellers in the forum who ship regularly to Germany, but some new requirements were passed into law on the 1st of January and will come into full force on the 1st of March, which will affect anyone who ships to Germa...

HELP! Buyer lying about empty box delivered, now friend has also made a purchase.

Hi, A buyer purchased an item from me on the 6/5/17 and when they received it messaged me saying that they received an empty box. They opened a return request for this. The customer told me that the package was sealed when they received it but the pa...

Beware of fraud buyer! they claim you send empty box and eBay just refund without investigation!

As a long term ebay seller we just found recent case with return requstion and the claim of empty box sent. eBey just close the case by refund and no investigation. The buyer is a new account and no any purchase history. the account name is REMOVED a...

Bizarre fees on managed payments

I'm getting some bizarre fees, perhaps someone can explain this. I've made two sales in one day to a same client (two transactions). Items were in same category. Ebay charged me 7.3% on one and 11.9% on the other. Am I missing something here or is Eb...

User avatar by • Community Member
  • 1006 Views
  • 27 replies
  • 0 Helpful

Returns

How does a return actually work? A buyer has requested a return (disagreement about the colour) so I pressed the Accept Return button - "you have agreed to accept a return". Then it seems to imply that the buyer can print out their own return label t...

User avatar by • Community Member
  • 267 Views
  • 2 replies
  • 0 Helpful

report on known non-payer

Hi, I buyer sent me an offer for an item I was selling and I accepted the offer. Since then there has been no communication from the buyer nor any payment. Reviewing the negative feedback on the buyer's profile this is not the first time they have do...

Sudden selling limits on managed payments

I've transfered to managed payments, I do have a store. I wanted to update and relist one of my 400 listings and suddenly I get this crazy mnessage. "Currently, you've listed or sold 423 items of your 1,000 monthly limit. You can list or sell up to A...

User avatar by • Community Member
  • 563 Views
  • 13 replies
  • 0 Helpful
Labels

Featured Posts

Top