Selling

Item location misrepresentation policy - Promoted / Sponsored items ignore 'Australia Only' Filter

I have been currently researching/testing 'Item Location', & yes you can make reference to the number to the right of the sellers user name which will tell you in most instances where the seller is located, however that individual check in itself is ...

Promoted Listings - Very clever ebay !!!!

Ebay has been pushing hard with its promoted listings programme lately and I suspect it is starting to gain traction. If you want your items to have positive visibility with buyers, you can choose to pay an extra fee ( promoted listing ). You choose ...

Postage cost discrepancy

Has anyone else has problems with postage costs lately.My buyers pay the postage quoted on the listing but when I go to print the label through ebay the cost is higher. I have to use the AU post site to print the label which matches what the buyer ha...

cancelled listing

Last week i had to cancel a listing.Ususally when this happens (rarely) the lsiting goes to yourunsold items list but this was has totall disappeared. I put a lot of details & measurements into my listings(second hand designer label mostly) & I'd lik...

Resolved! Sellers' listings of CDs. It would be useful if all sellers listed tracks on Cds. Is this do-able ?

To all sellers of CDs. Would it not be possible to show the tracks on the CD. I am trying to replace a lost collection and in many cases I know the name of the artist and the tracks I am looking for. But the albums have been released so many times un...

Cant log in using IE11

Is any one having a problem logging in to ebay using Internet Explorer 11?

Account restricted because it is apparently associated with another account???

We started selling again on ebay about a month ago, after not selling anything for almost 2 years. This was using my husband's ebay account, not this one (hubby's ccount is franciscanfrolicker). Last week we received an email from ebay saying that ou...

Resolved! Do you have to use the Aus Post boxes or can I use other ones which are cheaper

I have been useing Fastway for a while but more and more people want my stuff sent to PO boxes which Fastway don't. The problem is the Aus Post cardboard boxes are expensive and there are a lot cheaper through ebay. I want to start using Aus Post to ...

I am currently having a sale event / promotion but not all have been reduced.

About 20% of items I chose for a sale event have not been reduced in price.Most are well past the compulsory 7 days of being listed or revised.When attempting to edit, I found these items to be 'frozen' and unable to be altered, relaunched etc.Have c...

how do i send offers to watchers when i have product variations?

When I have an item without variations, I can easily send offers to watchers directly from the Seller Hub, but this doesn't seem to be an option for products with variations (eg different colours). How can I send offers to watchers when a product has...

Where do I go to see individual star ratings from buyers?

I had a query yesterday from a buyer who thought she may have inadvertently given me one star rather than the five she intended. She asked me to check if that were so, and how could she correct it if it was. Whilst I could see that she’d given me a p...

item doesnt reach your buy now price

selling an item, set buy now price, and start bid price, once bidding time has lapsed the bidding failed to reach buy now price what happens ive received bids

Have these changes been announced? Bank transfer is gone and pick up customers charged postage?

Hi Just had a sale but not yet paid.Customer wishes to pick up but invoice sent by ebay includes postage. I am unable to issue an amended invoice.Customer also wishes to pay via bank transfer but this is no longer supported by ebay. I spoke with CS a...

Problems with emails

I haven't been receiving emails from ebay of sales made on one of my two IDs, or from PP for payments being made, and have just discovered that an invoice sent two days ago to a buyer hasn't been received (same ID as the missing sales notifications)....

Refund money but I closed bank account

Hi, I'm having a tough time getting answers from both paypal and ebay as to where my money is. I have a purchase for over $300 and paid with my debit card (transaction processed via paypal, I dont have an actual paypal account). The ebay seller then ...

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