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Buyer Dispute: Requesting Refund (do they have a case?)

Hi, I sold a dress on Feburary 13 and 29 days later (after she took delivery) I received a message from eBay saying that the buyer wanted a full refund plus postage because there was something wrong with the sleeves. I have had zero communication fro...

Resolved! Paypal address

I've sold two items to the same buyer over two hours ago and they are all ready to go but I couldn't send them with my OH as she has left and I haven't got the Email from PP for the address,(the notification was in the bell that they were sold but as...

User avatar by • Community Member
  • 1084 Views
  • 8 replies
  • 0 Helpful

New seller limits

I see that eBay are getting behind the "Until we all belong" campaign. https://thewest.com.au/news/australia/until-we-all-belong-companies-support-push-for-same-sex-marriage-in-australia-ng-b88435714z The rings can be bought on eBay from airbnb_until...

eBay overcharging on Auspost labels again?

This was happening a while back but it seems to be happening again... last month my eBay invoice debited me $25.05 for a postage label costing $22.77, and $27.15 for a label costing $24.68. I got charged the correct amount for a dozen other labels, h...

User avatar by • Community Member
  • 5171 Views
  • 26 replies
  • 1 Helpful

Resolved! issues with buyer

how is it right to accept back some thing sold when i know every thing was there and the buyer sais some parts ar missing item was sealed the day i put it all together and has never been touch since

Resolved! PayPal have removed 'Print Packing Slip' option

Hi. PayPal have recently removed the option to 'Print Packing Slip'. Furthermore, they have removed the address details of customers who have purchased items from me. Is it safe to use eBay listed addresses to work out where to send items? I can find...

User avatar by • Community Member
  • 488 Views
  • 3 replies
  • 0 Helpful

Asked for cash on pick up but they paid by Paypal

I don't like being paid by PP for a pick up only, but they've just done it.Nothing I can do really is there. I mean Paypal has to be offered doesn't it. Trouble is this buyer had previously tried to buy off ebay and I'd said can't be done as it was l...

Seller copying my listing

I recently sold an item to a buyer in the USA. He paid instantly and I posted the item only three days ago. He would not have it at the moment, because it would take about 10-20 days to reach him, but he has copied my listing verbatim, including my p...

User avatar by • Community Member
  • 1636 Views
  • 3 replies
  • 0 Helpful

Resolved! missing item

I recently posted a 3kg satchel to Surrey Hills with a tracking number. The buyer contacted me about 2 weeks later stating she didn't receive it. A search of the tracking number showed it had been delivered to Surrey Hills 2 days after I posted it vi...

User avatar by • Community Member
  • 862 Views
  • 12 replies
  • 0 Helpful

Competitors advertising throughout my stores' pages

As an eBay seller I have my eBay messages censored and run the risk of having my eBay Store suspended, should I try and give my customers my phone number, a non-eBay web address or any other form of non-eBay point of contact as eBay is paranoid about...

No Active Content Template

Can anyone point me to an ebay listing with a template that passes the No Active Content test. The only listings I can find that comply are the ones with just basic text and no template.

User avatar by • Community Member
  • 487 Views
  • 2 replies
  • 0 Helpful
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