More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Handling time & ranking
Does having FOUR days or more, over the "Excessive" alert, postal handling time affect your ranking in search?
Resolved! Can Sellers use other seller templates?
Can I get an opinion if its ok for another seller to use my listing template that I put together and it took time & effort? I realise they are free to everyone but I'm not too happy seeing the same exact one that I put together from different sites o...
HELP NEEDED
just a simple bug that bugs me ,, everytime i print a send invoice it tells me 2 pages in all. ,then i have to click on pages 1 , it prints 1 page . everything fits in 1 page , its set to a4is there something i am mising so i dont have to change it t...
Hi is anyone else having trouble with the time it takes Aust Post to deliver parcels these days.
Spoiler (Highlight to read) I have always sent the same day payment is made and they always arrived within a couple of days. Now it sometimes takes 2 to 3 weeks. Would love to know what changed.
Lodging eBay flat rate satchels over the counter without printing
Has anyone used an eBay flat rate satchel without having to print a label? As in, using a 500g satchel with a normal $7.45 Parcel Post sticker.
DSR blackmail?
Sold an item yesterday and the buyer included the following message with the PayPal payment. "Do not leave at front door, do not safe drop, if this is dropped at my door you will get NO stars. Sorry but this has happened to many times." I contacted A...
Resolved! HELP, Buyer opened Not as Described (postage overcharge) w/paypal
Hoping for advice, I was selling 2 items seperate,$25.00 + $18 postage 5kg satchel) each = $86 total for bothBuyer emails offers $20each + postageI reply both plates, baged + Registered post Total $72-She bids, pays; I post On invoice I refund $13.98...
How can I present my third party eBay order managment software to eBay?
Dear all.I have create a thrid party order managment software, it is web based.i correct the incorrect address and print labels , handling eParcel and Fastway.I got myself a fair amount of customer base for a long time and now it is almost ok to show...
Can Anyone Tell Me If The Issue With UPC Numbers Has Been Fixed?
Ebay were supposed to advise me when it was fixed but have heard nothing. I just tried entering one & it was accepted but I know from experience that it may still drop out.... I don't want to sit down & re-enter them all again only to encounter the s...
Weird eBay Decision
Recently sold 2 lots of giftwrap to a buyer. Sent large letter untracked. Buyer claimed I onjly sent one. Well i'm not perfect and the buyer seemed pretty straight so I sent another one. Buyer claimed that one not received either opened a case which ...
Neg feedback after paying return postage and refunding
Can someone explain for me please,my son sold some comics he is pretty pedantic about packaging well the postman folded them in half bending the cardboard around them and creasing the comics therefore making them no good to buyer.Said buyer opens a d...
Ebay and PayPal now seperate companies
Can Ebay continue to force sellers to accept payment by Paypal as the preferrde method of payment?If so is it legal?CanEbay access sellers Paypal account to withdraw and place on hold payments ?
For those worried about declining sales - another problem discovered.
For some time we have been complaining to ebay about problems with our online merchant facility which uses PayFlow as the payment gateway to accept credit cards in our ebay checkout. Recently we have discovered that there is a disturbing number of tr...
How do I send a WATCH in the mail?
What is the QUICKEST and SAFEST way to send an expensive WATCH (value: approx. $1,000) through the mail? Do I need any sort of insurance or does Aust Post cover that?
Cancellation & feedback?
HiSold an item a while ago for pick up. The buyer's communications have been brief & poor, though paid by Paypal. I have twice organised a pick up to be let down (& greatly inconvenienced) - the first time with no communication, the second time with ...
