Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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App not working

EBay app on android had an update and since is not working, the app won't open, anyone else having this issue?

User avatar by Community Member
  • 274 Views
  • 2 replies
  • 0 Helpful

Cart is a piece of 💩

I cannot use the cart at all. Either I can't access it or when it does let me in it won't perform any functions such as removing an item or paying an individual seller. Given that the whole point of this business is to get you to spend, it's strange ...

User avatar by Community Member
  • 254 Views
  • 0 replies
  • 2 Helpful

Saved search on app not working correctly

My saved searches are not working correctly (they are not filtering on item location) in the app. They work fine on the desktop version. When I look at the filters, instead of showing Item location "Within xx km of xxxx" it shows "Within xx km of pos...

User avatar by Community Member
  • 251 Views
  • 0 replies
  • 0 Helpful

Resolved! My Lists has disappeared my my Summary Page

My personal lists have disappeared from my Summary page and although they can be seen in the drop down box when I want to save an item to one of my lists for later purchase, I cannot access them via the left navigation pane in my Summary Page in My E...

User avatar by Community Member
  • 1185 Views
  • 7 replies
  • 0 Helpful

Resolved! Click and Collect on selected items only?

Hi, Help needed please. I have been in Click and Collect for some time, and had my listings set up, grouped by postage policies for those that met requirements, and the listings that are too large were excluded from Click and Collect. I have just not...

Why has my money gone even if the purchase failed?

Hello, everybody! I tried to pay for a GBP$166 jacket(AUD$320) in Australian Dollar by a credit card from the National Australia Bank. The purchase failed and the system asked me to try again. However, AUD$286 was taken away from my account. I am won...

User avatar by Not applicable
  • 760 Views
  • 4 replies
  • 1 Helpful