eBay

I don't want paypal to pay for my account until I sign in.  How do I change this? ... View more

Hi all can you buy on ebay.au.com using afterpay I live in new zealand and aussie  seller will send but afterpay button is grey when you try to pay cheers for any help ... View more

I recently made a purchase for $400, the seller sent it to the wrong address, then the controller was faulty, the advert says that items are sent within 1 day, 3 days later, I tried to cancel the order, but the seller posted it instead. I left neutral feedback, but now it's disappeared,  how can this be beneficial for future buyers, if sellers are getting feedback removed? It's not a level playing field.   Anyone else experienced this? ... View more

i purchased on the 30th of march & when i asked the seller to send tracking info when they sent for authentication they told me they would do that last Monday. Today I contacted the seller again with the request for tracking & they responded that they had, had the item in their car but unable to get to post office. They could send directly to me (bypassing the authenticity guarantee from ebay) straight away IF i wanted. i responded that No, i wanted the authenticity certificate. They responded again to say they had a certificate from Italy to show the bag had been cleaned! Then another message to say they would rather sell directly & for me to please cancel. This really irritates me as if I cancel I am unable to leave feedback for them as I feel that the probability of the item being genuine is low. Ebay shows I am unable to open a request until the 11th of March .... anyone have any suggestions please? Should I just wait it out another 5 days?  ... View more

Sold an item today. Hand delivered it. But I accidentally generated a postal label. We can’t work out how to change the item’s status from “sent” to “delivered”. My funds are on hold until the buyer has accepted it but he has no option to do so. Thanks.  ... View more

Hi I would like to report an email my wife received. I’m the only eBay. Account holder so this must be a scam.  This is the Email she received. Her Email address has been redacted  -------- Forwarded message --------- From: eBay <ebay@info.ebay.com.au> Date: Thu, 20 Mar 2025, 10:39 am Subject: Updates to our User Privacy Notice 2025       ... View more

I have bought 4 items from a seller listed individually. I have asked him to provide the amount of combined postage, but have not received any response so far to my multiple reminders.  What are the options open to me? ... View more

My name Thi  ... View more

Hi all,   I am in the middle of a very tough situation, where I bought an item and didn't receive it due to local postal service laws.   I bought a car spoiler on the 15th of November 2024 from the US and had an estimated shipping time from 22nd of November to 6th of December. I was waiting for the package and had messaged the seller on the 18th of December as I didn't think much about receiving it due to delays and especially coming from the US.   From then the seller has told me that I had to contact my local postal service (AusPost) to which they told me that the package was not compliant with the size limit legally allowed by AusPost international postal service (I have emailed them directly and they have told me this through email). AusPost has told me they will be sending the package back which is fine and I have told the seller that is what has happened. The seller has told me he would give me a refund once the package is returned to them.   I have been messaging the seller since then and he has not replied to any of my messages. It has been a few months and I have not gotten anything from this interaction. I have put in a request to ebay which ended up not helping as all the seller did was update the shipping details and I couldn't do anything from that.   Is there anything I can do from here? It seems I have exhausted all my options of getting my money back and its really frustrating because the seller is not helping me at all and the little help he has given me is just dry unhelpful messages.   Thanks, Alex ... View more

This particular seller, in China always has multiple bidders' identities protected bidding on an item. I suspect that the bidder is a ring in promoted by the seller to force the bidding up.   I believe that this should be investigated Here is a record. Bid history   168g Natural beautiful green fluorite mineral specimens healing Current bid: US $5.74 (approximately AU $9.10) Postage: FREE Economy Shipping Item number: 126977146075 Bids: 6 Bidders: 2 Retractions: 0 Time left:  4 hours 40 mins 29 secs Duration: 5 days Bid Again   status of automatic bids Hide automatic bids Show automatic bids Learn more about bidding Bidder   Bid amount Bid time Highest Bidderprivate listing - bidders' identities protected US $5.74 10 Mar 2025 at 12:18:33 AEDST downunderjack US $5.24 11 Mar 2025 at 6:08:18 AEDST This is an automatic bid (proxy bid) placed by eBay on behalf of the bidder.private listing - bidders' identities protected US $3.25 10 Mar 2025 at 12:18:33 AEDST private listing - bidders' identities protected US $3.00 11 Mar 2025 at 3:42:28 AEDST This is an automatic bid (proxy bid) placed by eBay on behalf of the bidder.private listing - bidders' identities protected US $2.25 10 Mar 2025 at 12:18:33 AEDST private listing - bidders' identities protected US $2.00 6 Mar 2025 at 18:20:49 AEDST downunderjack US $2.00 9 Mar 2025 at 6:29:35 AEDST This is an automatic bid (proxy bid) placed by eBay on behalf of the bidder.private listing - bidders' identities protected US $1.25 6 Mar 2025 at 18:20:49 AEDST downunderjack US $1.00 9 Mar 2025 at 6:27:05 AEDST This is an automatic bid (proxy bid) placed by eBay on behalf of the bidder.downunderjack US $0.01 9 Mar 2025 at 6:27:05 AEDST Starting price US $0.01 6 Mar 2025 at 11:49:00 AEDST ... View more

I purchased a 700 x 32 bycycle tyre and received a 700 x 28 tyre instead.   I raised a report (2-191271762785) on this as the seller said I could return the item at my cost and I didn't think it was fair I should pay.   Anyway, the eBay AI 'assessment' closed the report and I cannot raise a new one against this seller.   Is this fair?   It appears eBay is on an efficiency drive to remove the human interface for issue resolution.   I don't like where this is heading - eBay was my choise for on line purchases, but now I need to think twice about using them, unless I get a suitable explanation, not just a simple message saying AI assessment is OK so report is closed.   Thanks  ... View more

I placed a bid after exchanging polite and courteous messages with an experienced Seller. The Seller made very abrupt and sarcastic responses and then without warning, cancelled my bid for the reason that I was "patronizing" in my messaging. This was not true and according to eBay is not a valid reason for bid cancellation.  I was unable to contact eBay in any way to resolve this matter and it has left me very disappointed with eBay's customer service. ... View more

I purchesed a gift from this seller, and he sent me the wrong item. for the last two days he is messing with me. I would like you to read all of the correspondence please . ... View more

I have paid for two chairs and only one has arrived. Have messaged seller who has a disconnect notice on their site. Please explain when and if I am getting the second chair? Please confirm. Thankyou ... View more

Hi does anyone know if I can attach a video to a seller in messages? Is there a file size limit on what can be attached? ... View more

Hi  l have pressed the button that l was paid by mistake. How do to fix it up so the buyer can pay now please.                   Item number 226613742324 ... View more

I just had the same problem. Hoping it's the case that it's been delivered to a mail centrefor onward delivery. As well as saying it's been delivered I got an email from the Royal Mail asking how satisfied out was with the delivery which is still in the UK.  You can't do tracking or ask any questions with the chatbot as it won't accept a postcode that is Australian ... View more

eBay commerce PTY LTD must be a scam. I have had 2 payments come out of my PayPal account and have not received any of my items that I ordered ... View more

Purchased a portable metallurgical microscope polarizing filter stage and we've only received the Microscope. ... View more

I recently bought 3 lead soldiers made in 1950’s from a eBay sellers in the US. They have been stopped at Customs here in Australia and returned back to the seller.  apparently any toys with lead in them are restricted illegal to export from the USA and illegal to import into Australia.  this is crazy, these are vintage collectibles not kids toys and are sold widely  ... View more

Looking at buying a Sony TV from Sony via ebay. The purchase process encourages you to buy insurance for damage done during delivery, or for loss during delivery. Why would you need to do this, surely the seller is responsible for any damage incurred during delivery?  ... View more

Have been trying for 4 months to return an item that was incorrectly described on E Bay. Seller agreed to refund if sent back which I did, cost $130, and the item just sat at the post office in Latvia and was eventually returned to me. Seller now says return period has expired, numerous messages but no satisfaction. ... View more

I tried to purchase a power cable from a well known supplier and a red banner popped up saying this is stricted, find an item to pay in person! Although I don't buy much on eBay I have never seen this before.  How do I make a normal purchase? ... View more

Im in QLD, why cant I buy item 166316386006? error " Unfortunately, this item isn’t available for purchase in your location.{e263770-1274422x}"   impossible to contact anyone at ebay for help, just going around in circles - give me a phone number grrrrr ... View more

I bought a coin to be shipped from Croatia to Australia.   The item never arrived.   The seller asked me to request a refund.  I did.   Then the case ended up being closed after 21 days and I did not get my refund.   I cannot reopen the case.   Searching for help, I just go around in circles.  There is no actual help to be found, just links in a circle until I guess I am supposed to give up.  Is that what passes for help these days?   How do I contact a human working for ebay in Australia? ... View more

Currently Qld laws don't allow the sale of knives etc to people under the age of 18. Ebays answer to this is to block every person living in Qld from purchasing or bidding on these items regardless of age. So is Ebay going to allow people to prove their age therefore allowing those who are legally allowed to purchase these items to do so, has anyone in Qld been able to get this ban lifted from their account. ... View more

PURCHASED ITEM 17TH JAN. APART FROM INITIAL CORRESPONDENCE FROM SELLER SAYING 'PAYMENT RECEIVED, THANK YOU FOR YOUR PATRONAGE' THERE HAS BEEN NOTHING. I CONTACTED SELLER 22ND JAN. ASKED WHEN ITEM WILL BE POSTED. THERE IS NOTHING ON THE LISTING PAGE THAT MENTIONS ANY LEAD TIME. INFORMATION APPEARED BRIEFLY THAT STATED 20 DAYS BEFORE ITEM POSTS. I WISH I HAD TAKEN A SCREEN SHOT OF THAT INFORMATION. IT IS NO LONGER THERE. SILENCE FROM SELLER. I HAVE TO WAIT UNTIL MARCH 21 BEFORE I CAN ASK FOR ASSISTANCE. JAN 26. ITEM STILL AT 'AWAITING  POSTAGE.   ... View more

I WOULD LIKE TO KNOW WHY IT SO HARD FOR BUYERS TO GET A REFUND AS ITEM NOT COMING ON TIME AND IS 12 DAYS OVERDUE AND I HAVE ASK SO MANY TIMES TO THE SELLER AND ALSO EBAY UNDER BUYER PROTECT AND EBAY HAS NOT COMPLETED THIS TASK AS THE ITEM WAS PAYED FOR ON THE 20 /12/2024 AND WAS TO BE AT MY DOOR NO LATER THEN 10/1/2025  AND TO THE DAY 22/1/2025 I STILL DO NOT HAVE THIS ITEM  I HAD TO GET ONE FROM SELLER  NOT ON EBAY  AND IT COST ME 2 TIME THE AMOUNT I FOR THIS ONE FROM CHINA  I NEED MY FULL REFUND AS NO ITEM    ... View more