eBay

emanlaerton-2008

Hi everybody, I was wondering is it possible to change a review after it is made as I recently bought a laser pointer and have only found out the charger unit doesn't work. I would like my review to reflect this information as the recharging of the battery is quite important who wants a laser pointer that has only one battery cycle. I have contacted the seller directly to see what their response will be but I think I may have posted the review prematurely and may be misleading.

refaat888

I bought an item on ebay and paid for it "paypal", I found out , that the deal is cancelled as I asked for " while I did not ask to cancel the deal > , the seller relisted this item and cancelled the auction before due date> where can I go to open dispute to solve the problem and paid for it to be send??

ricdyb_33

I'm trying to contact a seller in the UK , I purchased a Corgi Model, which arrived, but was damaged, in the box and re-wraped. No way was this damaged in transit. Trying to find how to locate. I looked on E-Bay, which advised me to provide the email I purchased the item on and they would sent me a email with the details and how to go about contacting he seller. I did this twice it produced nothing ????? My wife purchased this on her phone, and I opened a E-bay account latter ?? Still I supplied both my wife and my own nails ??? It is now 3 or 4 days and I still cannot figure out how I do this ??

obanwood

I ordered one pair led taillights. Three separate orders have been logged on eBay, although I made only one. How do I get refunded for two of the three orders? It isn't my error. I'm a very experienced ebayer.

tandinh55

Some of the item I bought does not display on Purchased list I can't check when I used eBay info to keep track of my purchased suspect china sneak it **bleep** in without eBay any wiser.

sarasene

I placed an order : Estimated delivery: Fri. 5 Mar. - Wed. 21 Apr. Seller has not delivered the goods so far. Please do not buy anything from this seller.

b777mtow_123

To whom may it concern, I requested a refund on an item that was unsatisfactory. You can see our whole e-mail conversation below, please read from the bottom first. This shop is refusing to refund however I have done everything they asked. They are treating me unfairly and has impacted me negatively. Please note the various negative feedback from other customers. I would like: 1. A refund alongside a sincere apology from the seller. 2. If they refuse the refund, for eBay to pay the partially refund my money as eBay has allowed this seller on its platform. 3. eBay to ban this seller forever.

vaha_began

Hi, can I leave a review for a product rather than a seller? People need to know that a product is bad which is not necessarily the seller's fault. Thanks.

kaibhag-0

Where is my item. honestly

austradian

Old inaccessible email address appears under the PayPal click button when I start checkout. This concerns me as neither PayPal or eBay allow me to erase this in personal info email address section. The old inaccessible address does not appear in either PayPal or eBay personal info, yet it appears under the PayPal click (radio) button & I notice that my CC requests I re-enter my password. I believe there may be a security breach in my eBay checkout system, & so I've stopped using ebay until I can solve this. Any ideas where to find an answer please?

kili_2110-2008

I purchased an item and when it arrived it was damaged because of poor packaging. The seller agreed to replace but nothing has arrived and now they are not answering emails. I want to raise a dispute but despite following all the instructions it doesn’t seem to work. The ebay article says select “ask ebay to step in” button but it does not show up either using the website or the app. i have tried using the assistant but no luck either. any advice would be very much appreciated.

panbouras95

Hello . I tried to buy a product from a seller . There is notification with red letters . Its says that the seller can not deliver to this postal address . I changed postal address 3 times !!! Same problem ! Could somebody help me ? Thank you

gemi_6499

Paid for item through bank acc and received it but still showing on my e-bay acc that i need to pay for this item. Why?

goonsmate303

Hi from goonsmate303 here. I purchased a $20 dvd on 1 June 2021 only to find that when it arrived I had been sent the wrong one. When I contacted the company they were helpful and told me to expect a refund in 3-5 days and not to bother with the return due to high international costs . After no refund in 5 weeks I asked that this be done. I received a reply stating that they had confirmed my receipt of the dvd and the matter was closed . I have retried contact several times without reply, opened a Resolution request with ref number with still no reply and Paypal says that as I paid by the multiple pays system offered by Ebay I am not covered by them. I am now considering reporting this large dealer to Ebay for falsely withholding (stealing) my refund. Has anyone got any ideas as to how I can get the dealer to refund my money for the incorrect dvd that he mistakenly sent me. Many thanks for your time and efforts Michael

*kazumi*

Few weeks back I bought something that is not working properly. It was a cheap item, I should have known better, and I just decided to write the few dollars off. We have enough to deal with in this moment, on top of everything I just lost one of my favorite pets. So, I decided I am not up to dealing with the return/refund, and having to take pictures of not working item, and then saying NO! to offers of refund of $1, $2, $3 ....... etc. To be fair I was not going to leave FB. Then I got message from the seller demanding POSITIVE feedback. I told her it does not work, and she started to emailing me telling me that there is nothing wrong with it, and that it needs sun! Yes, it's SOLAR, I know it needs sun, but she just kept messaging me. At no time she made any offer to replace or refund. I really did NOT want to deal with it and repeatedly told her to go away. Then she emailed again suggesting I get somebody else to show me how to operate it! There is nothing to operate; it's a little solar fountain, you float it on water and when the sun comes out it supposes to spray the water 40cm high, this one just trickles. So i lost it and left NEG. Told her to stop contacting me or I will report her, and today i got 3 more messages. But the option to report message or report member for harassing you does not seem to be there? Cannot find it anywhere?

patricdaniel8

I made a purchase on ebay the money has been taken out of my credit card but I did not receive an acknowledgment email from the merchant

rorysalmon

Hi, If a seller shows pictures of a New item that also shows 3 year warranty as it is new, unopened and undamaged but then says via message 12 months warranty, what happens as this is false advertising?

smit-georg

I returned an item after the seller asked me to. The seller stated that they would accept a request for a refund. The item was returned and was delivered to the seller on 04/08/2021. The promised refund has not been given by the seller. eBay has sent me an email asking if I received the refund and if not to contact them so that they can step in and assist me. However there is no way to contact eBay. I followed the steps that they have given where they say press on the button and a prompt will come up saying ask eBay to step in, but no prompt like that comes it. It merely takes me to a page showing the 4 steps, the last step being refund issued which is not highlighted. I can't get any further and can't connect with eBay eventhough they are asking me to. Can anyone help?

gwmart-0

I recently purchased 2 crystals. The 1st one was $9.86 and the 2nd one was $2.71 (Total: $12.57). I looked in my bank account and I got charged individually for each crystal, which I expected. Then around 4 days later I got charged the total $12.71 again--so I paid twice the amount I was meant to. How do I get my money back?

sh105565

I changed my mind to request my full refund $135 for my original purchase order (Boost Mobile $200 100 GB Data 1 Year Prepaid SIM Card Starter Kit) because the seller didn't carry out her promise and didn't respond my email any more. so how can I get a refund????

ronaldr106

So many sellers listing themselves as Australian sellers and the items are in Australia but they are not they send you a tracking number and then it is a couple of weeks before Australia post even receive it but with Genuine Australian sellers Australia post receive the item within a day or two, then some sellers are sending it through some other carrier and the item is delivered by people in private sedan cars and if you are not home they just leave it where it can be easily stolen then you have to go through a pain in the **bleep** process with eBay or Paypal. THEN THERE IS THE RYOBI & OZITO SCAM There are a lot of sellers advertising these Bunnings exclusive products as new products but at a much higher price than at Bunnings plus postage. What it is when gullible people order the seller then goes to their local Bunnings store and then to the post office and send it to you. Their action has turned the item into a 2nd hand Item - you have bought a 2nd hand item as new with no warranty and paid more than the new price - They are not going to send you the receipt as it would show the scam. You can't even report them to Bunnings as you don't know the name they have their Bunnings Trade account at. When you realize you have been taken eBay & Paypal will not tell you the real name of the person and contact details. If you had the details you would have a chance of receiving your warranty from Bunnings as Bunnings would be able to see they are misusing their Trade Account. If you are a victim of the Ryobi scam report the seller and eBay to the ACCC. This way eBay will think twice about protecting scam sellers as they protect them as it is virtually impossible for you to report them to eBay. If enough people complained to ACCC the ACCC could get eBay for false advertising but the ACCC only acts when they get a volume of complaints. eBay used to be a great online shopping site - I just come in here to complain about a seller who wrongly described the quality of Tapulins they were selling and that they were being sent from outside of Australia. 4 of them and one windy night and the wind destroyed the 4 of them they were advertised as having the strength to withstand wind.

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