eBay

I do understand there always was a policy not allowing to communicate off eBay, but I am talking about item I already bought and paid for, and now I need help with. The seller asked me for my email so they can send me detailed instructions for installation, but eBay warned me that it is against the rules.  We are obviously not trying to "deal off eBay", the item was sold and paid for.  But I cannot work out how to install it and one part is faulty and I will need their address to pick up replacement.  Or is it now against policy to pick up items?  i stopped selling when they changed few months back, and am about to stop shopping here.  😞 ... View more

Why are there many unavailable item sell? paid then refunded? Purchased expensive handbag received a bottle of perfume? ... View more

I am completely over how hard it is to contact eBay & the constant delivery issues experienced when buying on eBay. Purchasing on eBay is no longer a reliable option. Sellers constantly change the expected delivery times after purchase. I have screen shots I take each time now because of so many issues and these show this is constantly happening. The expected delivery times are part of the information used to make a purchase by a buyer but eBay allows sellers to fraudulently change his over and over again.  eBay has weighted delivery times to the advantage of the sellers and completely ignored the impacts on buyers. Now when and item is not received by the date of expected delivery, it just keeps changing the date to suit the seller and buyers are prevented from making a claim. This is unethical and a scam that puts buyers at a disadvantage when they are relying on delivery times as part of their purchase decision. Sellers are also generating a e-label to creat a tracking number but then not actually sending the item for weeks, and refusing to provide refunds when in fact the item has not been picked up for delivery at all. A buyer is left waiting for weeks and sometimes months longer than the expected delivery date due to this scam, when in fact the item hasn’t even been sent at all. I have followed up with couriers who inform me that this is in fact the case that an e-label has been generated giving a tracking number, but the item has not yet been provided to them by the seller. eBay continues to support these unethical practices by sellers and offers no genuine recourse to buyers as the goal post to lodge a claim keeps shifting. eBay also has made themselves almost impossible to contact, no phone number, no email, just some auto bot chat that goes nowhere and offers no real information. What **bleep**y customer service they are providing. I am so over eBay practices and customer service. I’m giving up using this as purchase option. Just too hard and a horrible experience now time after time. Shame on you eBay for your lack of being able to be contacted, your poor customer service and in supporting unethical practices by sellers. Buyer beware this is not the best option if you want a safe, secure and ethical purchase experience. Go elsewhere, vote with your pockets and feet. I have tried for so long to use eBay, it used to be a great experience but no longer the case! ... View more

Dont wait too long to report a missing item. I did by trusting the seller when they kept putting me off saying it was coming, just wait a little longer. Now its too late to get my money back because the order is too old!  ... View more

Hi, on the 23/7/21 I purchased a HP Printer through ebay, I paid with paypal I received acknowledgement from paypal that the monies have been paid but no confirmation from scorptec that they received my order. I contacted them and they said I had to go through ebay. So can you help with this order and give me some information about it. Thanks Cheryl ... View more

Recently bought an item (low balled an offer) and it was accepted.  Was looking at item cost + delivery fee but noticed on the payment page, there was an option for local pickup (nil delivery fee). I chose this option as I don't live too far from the item location.    It wouldn't let me finalise the transaction until I paid (in this instance, with credit card).    Have since tried to contact seller multiple times, no response.    Wondering if anyone has had any experience with this? Thanks.  ... View more

How do I use Afterpay if I don't have a mobile phone? TIA.... ... View more

eBay what are you doing with your dodgy sellers aka scammers... check their negative feedback...48 in one month...ban them! ... View more

I received my item and it didn't work as it was supposed to so I contacted the seller before asking for a refund and they sent me a replacement. The replacement item didn't work either so the seller asked me to return both items and they would pay the refund plus return postage. On Tuesday June 1 I sent the package to the address the seller gave me and Australia Post tracking shows the package was delivered to that address on Friday June 4. I contacted the seller on Wednesday June 16 and they said they would pay the refund and to expect it within 24 hours. I have been checking my Paypal balance and my bank balance several times a day but nothing has been deposited. I had received no refund by Monday June 28 so I thought maybe I have to ask for a return request. I did this on Tuesday June 29 and on Wednesday June 30 I received an email saying return closed and I have not received my refund. I am blind and may have missed the way you are supposed to do refunds so I hope the seller hasn't taken advantage of my disability. I did tell the seller that I am blind and they seemed understanding. It says in the messages section that ebay keeps track of messages so why haven't they stepped in to help me? I have sent several messages to the seller asking about the refund and have been ignored. As a disability pensioner I can't afford to be $60 out of pocket. Has this seller gotten away with ripping me off? ... View more

eBay has no way to contact someone if you are defrauded every time you try to contact someone no one answers ... View more

Does Ebay take payments for vehicles listed on Facebook marketplace as listed below, I need to know is this a real way of payment or a scam?      Hi, I have replied to your email, you need to search in your inbox carefully and also check your bulk/spam/junk folder because the email could be there. The car is here with me in the base garage and in case you decide to buy it, I will deliver it to your address, Besides, its free and I will give you a 5 days inspection period so you can take the car to a mechanic and test it before I receive your money. I think it is the fair thing to do. In case you decide not to keep the car I will have it shipped back with no extra charges for you, also, the car will be shipped with our RAAF cargo boat and from harbor with the truck (Transport insurance is included). I have a contract with eBay Motors so this deal must go through them. If you wish to go further, let me know your details (full name, full address and home phone number) so I can open a transaction with them and declare you as the buyer, they will then contact you and explain the whole process in details, You must know that eBay will contact you without any obligation to buy or to pay some fees (Fees will be paid by me). I am looking forward to hearing from you. Thank you again         On Sun, Jun 27, 2021 at 4:43 PM Karen Maree McLaughlin <karen.mclaughlin365@gmail.com> wrote: Thank you for your email, as I've mentioned in my post, at this moment I am near Devonport TAS in a military base, waiting to be deployed in New Zealand, I am doing a special training program each day and I am not allowed to get out of the unit or give calls whenever I want, my phone number it is 0480046554-You can write me a message but I do not know when I can respond, so the best will be if you answer me by email. My last price including shipping to your address will be $00000.00 (It will not take much more than 3-4 business days to receive the car). Because it's a large transaction, we will complete the deal using eBay Motors coz I already prearranged the whole process with them, the money will be paid via bank transfer, so you will deposit the money online directly to eBay Motors and they will hold and secure your money during the entire transaction. I repeat, they will hold and insure your money until you receive the car in good condition and will release the funds to us only after you decide to keep the car and normally register it, into your name. If by any reason (the car has any hidden damages or it is not as described by me) you can reject the deal, When this happens, eBay will refund you in full, you can rest safe in the knowledge that eBay is one of the most trusted and secure escrow services across the globe. If you wish to go further, let me know your details (full name, full address and home phone number) so I can open a transaction with eBay Motors and declare you as a buyer, I will need your details also to transfer the registration over, eBay will then contact you and explain the whole process in detail. You must know that eBay will contact you without any obligation to buy or pay some fees - The fees will be paid by me. I am looking forward to hearing from you. Regards, Karen Maree McLaughlin   ... View more

I haven't done any one the purchase yet why block my account from buying stuff? ... View more

 I purchased an item from them on the 27th of may and it never arrived. Also the item is no longer showing on my account even though the payment has been taken from my paypal account. ... View more

I'm sick of losing money on Ebay. Ali gives an exact date when a purchased item's transaction will be closed, ie,  "Your order will be closed in: 63 days 12 hours 49 minutes". Ebay gives vague dates that don't make sense.   I bought an item on 7th April and was given estimated delivery dates of Thu, 13 May - Fri, 02 Jul.  So I wait for the 2 Jul to give the seller max time because of the virus, but when I check on the 17 Jun I now can't claim anymore.   Ebay's own FAQ isn't clear on when you can claim, I have to go to 3rd party sites to find out it's 30 days after the estimated delivery date. I'm still within that 30 days if 2 Jul is supposed to be the date, yet "item not delivered" is gone from my orders. If it's 30 days from 13 May, why is Ebay even allowing 2 Jul to be posted. ... View more

Several months ago I bought an el cheapo kitchen tool from an Asian seller.  Got tracking number quite swiftly but that is all that happened  The eta changed several times over a matter of weeks.  I was unable to INR as it did turn up prior to final ETA.  As it was only for my GG daughter to use on play dough I was not worried too much about it.  Quality as expected was far below average so marked the seller a neutral which I considered was all it deserved. Yesterday I rcvd message from seller asking me to change my feedback to pos with all good stars.  The reward for me was to be a full refund of what I paid. Of cause I just ignored it but wondered how many people fall for these ploys.  I wonder how many emails they send like this?  If it is to everyone who gives a neut or neg they will pay back as much as they make. ... View more

I am still awaiting Postage update from the 03 JUNE 2021 for my item purchased, advertised as "AUSTRALIA, AUSTRALIA" as the Location, I delved deeper and found that this Seller is in "HONG KONG", I am NOT happy  🤬🤬, that I am NOT buying from a TRUE AUSTRALIAN Seller. How has this been possible ? If this is to be allowed, I will re- think where & from what website I purchase from, as far as I am concerned THIS IS NOT ON !! ... View more

eBay has emailed ME about a recent purchase I made, it appears only as I emailed the seller  -  and they've told me the persons account may be compromised. Very generic email telling me to be careful with them. No reply possible.  Now I see the account is removed, listing gone etc.  Thus I gather the account was not just suspicious, eBay knew they were offending. So how do I get my money back immediately?  It appears all I can do is 'contact seller'  button and then if they don't reply after 3 days eBay will help.   Thats  pretty poor when eBay themself identified the issue..... I'd like to be able to resolve with them right now as I need my money back to buy another, not wait a week for my hard-earned cash back      Paypal does not appear to have  a way to report it (directs me to eBay) ... View more