eBay

niszym13

Do I have to use.your postage labels if I want to do.my own postage. Nikki

zafodbeblebrox_0

OK I want to contact ebay but no... I have had $461.50 taken from my credit card and I can't get any help from ebay do I need to make a complaint to a legal representative or can I please be able to contact ebay in some way directly.

keepbowling

item not delivered samsung dongle for tv internet

grawa5961

I ordered a dyson battery but got the wrong one now I can't find out how to return it as no one answers my email

scruff1936

Hi, We recently got a message, claiming to be from ebay, which I strongly suspect is a scam by somebody who has managed to get into our ebay site. This message claimed that we had to update my bank details. As Ebay already has our bank details and has had them for many years, I naturally thought it very suspicious. Another cause for my alarm is that, the message threatened us with not passing on any money due to us if we did not immediately pass on our bank details. Tonight I got another message telling me that I would not be paid for recent sales we had. I clicked on the message and saw they showed the details of our account showing only the last four numbers as is the norm so I followed the prompts. However when I got the phonecall verifying everything. The person at the end of the line told if the information was correct press ...... (not decipherable) I now believe this was a hoax and have withdrawn monies from the account. Can somebody please let me know if this is indeed a low life hacker or not.

lighthorsemilitaria

I had an old friend contact me to tell me that they found my phone number and address advertised on my eBay listing online... and sure enough when I did an online search, up comes my Name and Contact Details, on a few of my listings on eBay UK and eBay IE (WHICH I DONT ADVERTISED ON?) and these are advertised my home address, phone number and email address... which is included in the heading lines... You don't need to open it to see my personal details. That explains all the scam calls and actual people wanting to deal with me directly... It may also explain a home invasion that my neighbours and the police help save me from. Yet I am unable to report it.... directly to eBay. Is there an email or phone number that I can report this to?

arthurriv

ebay appears to be sending out Performance warnings. Apparently the staff live in a bubble, as most people are well and truly aware of the current financial situation of the Australian economy.

ockerb

I have spent a couple of hours looking on the ebay site and reading forums and I still haven't been able to cancel my eBay plus subscription. Can you please provide me with a workable process to cancel my ebay plus. Thank You

cliss_2

I have sent for some Dentalife dog chews and believe the email address I used to have is being replied to. Please help. [title edited for privacy]

krumpy1234

I have a faulty product, I only purchased it less than 3 months ago. I can't contact the seller and I can't contact eBay. If I don't get a resolution, I'll never buy from here, ever again. Further I'll be sure to tell anyone who'll listen about how **bleep** this platform has become.

stubbrowen

The item number is

bluesbdoull

If a seller has 100% positive feedback then gets 1 negative feedback they drop to 99.5% If seller has no negative feedback for the next 12 months then they go back up to 100% Ebay's algorithm & policy doesn't even allow a seller to gradually climb back up to 100% over a reasonable period of time. The seller ends up getting punished for 12 long months

oldholden-1956

I have done this multiple times to no avail. Checked Thunderbird (Junk/spam etc.) as well as the webmail of the Messaging Co. - nothing. Even tried another email, same result. I am consolidating email accounts is the reason for this. Advice please

joshumontederamo0

Hi everyone, Each month I receive this invoice for a monthly fee but I'm unaware of what I'm being charged of? The invoice itself does not tell me what fees I'm paying for If anybody could clarify this for me that would be great Thank you

priscnip_0

I would like to know why I'm paying monthly fees on my eBay plus.

yabe568

OK this is not a question but an update of an issue that others may be facing. I posted (separate thread) a while back that ebay charged me twice for the annual plus fee. Numerous phone calls got me nowhere. I ended up going to facebook and sending a message via messenger app. To my surprise I go a response the same day. After quite a few messages back and forward over a number of days (including screen shots showing the 2 payments I thought it was another dead end as things went quite for a while Then on 18/6/2024 I got this below in my messages on my account. No refund as yet but hopeful. Posting this here to keep ebay accountable, also if others have same problem then there is hope it might be rectified. " We have recently had a technical issue that has caused some users to have their eBay Plus membership charged a second time. We have identified you as one of those impacted users. We deeply apologies for the inconvenience caused. We are in the process of issuing you a full refund for that second charge. Thank you, eBay Team "

anime0001

I've been an eBay plus member since June-12. The non-ebay plus code works. But the eBayplus only code doesn't..

yuilley

How do i contact ebay online to tell them of a sellers death. I know she still had stuff on sale.

buyharry

I have been getting emails from ebay for years then the saved searches stopped and the emails from sellers have now stopped/ Spoke to "ROBOT" after about 15 minutes got onto a person did what they suggested still no emails. Dont really want another round with the robot to get to a person. Any suggestions. Have checked junk email files my email has not changed.

yabe568

The ebay plus annual amount ($49) came out in April 2024 and then again in May 2024. I rang ebay 16th May and they checked and agreed I had been charged twice and advised a refund would be processed and it would take about 5 business days. On the 6th of June I rang as I had not received a refund. My call was escalated to a different area and that person advised it was a technical issue affecting thousands of customers. I was told my case would receive priority and a refund would be made. Why is this taking so long?

agent41

Phone number incorrect on ebay label

ethronron

v2_2c3bf2d5-e929-440f-86aa-b790131e355b_2_6 Can you tell me what the goods were on this invoice please?

kathagard0

I am NOT receiving my emails from eBay, all my account setting seem to be correct. Has any had and solved this issue? How can I notify an actual person to address this issue and not a stupid Ai chatbot? Does anyone have a direct contact email address for ebay accounts?

golfbellperth

the advertising on ebay page is a scam

tigerwoopsmb

I tried to cancel membership but found out no way to do it after swimming the loop. So... I close to my account and wait to their response. I am SICK of their attitude remove the cancel option in any page.

scoop_98

Whilst cancelling eBay Plus I was offered a $30 Gift card to stay. I accepted, then 10 days later (as my previous sub expired) I was charged $49. All good so far. The Offer stated "up to 14 days for the Electronic Gift Card to be issued" Well we are sell beyond the 14 Days since my CC was charged Three Live Chats plus another Phone call chat - all same the same thing. We have escalated it. Please wait. No time frame. no idea when it will be issued. Four days and counting. Why doesn't eBay have an Australian Complaints line?

remote_dude

I don't know who e***e is but the user name that should be appearing near my feedback is "remote_dude" of "r***e". My password was skimmed a few weeks ago and I am worried that someone might be mucking around with my Ebay account, even though there don't appear to be any other changes.

ric-441288

I don’t have drivers license or passport. How do I upload other ID?

kellharve3

I have tried all of the ways suggested and cannot locate the option to 'edit membership'

sjmatth

Hi, OId email account is deactivated, no longer can recieve or send emails, or log into it. Created my ebay account 14 years ago, can still log in through google federated login, but cant update my email to current gmail, as only verification is through my old deactived email. Advice from the CS is to create a new ebay account, no other recourse. update your policy to allow other authentication methods. Have a nice day, Cheers,

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