eBay

vibur_33

Seller has asked that I confirm receipt of my purchase so the Seller can be paid. I have paid but Seller is saying EBay is holding payment

lis_87

Trying to find where an item is that was purchased on the 24/10/20 and money has been taken out of the account.

dendyman2009

I go to great lengths with packaging having had bad experiences using Aust Post. Sturdy boxes, reinforced inside. Tripple layers of bubble wrap and bold tape with FRAGILE stickers all over. Far too many of them arrive damaged. This is heart breaking for my buyers and me. Any advice would be appreciated. I feel as if I can never rely on Aust Post in future.

uniquebtque

ARE EBAY TRACKING LETTERS FOR ENVELOPES ALL LOWER CASE OR A MIX-THE I AND L NOT SURE

chanel12310

Hello, two sellers have now notified me to advise that an ABN number and the word PAID is appearing amongst my postal address? I am not sure how to change this as there doesnt appear to be any issues when i checked the postage section on ebay. thank you

workfirefighter

I am an Ebay plus member but I am not getting the free expess post upgrade what do I have to do to receive this benefit, or if this does not happen then what is the benefit of the $49.00 membership.

loniest

I have a buyer who wants more that one item that I am selling individually - I can post all three it for the same post price but ebay is asking that he pay three seperate postage prices individually - how can I cancel two of the three postage

bella_again

Hey all my daughter purchased an item and recieved this message from the seller. The seller is in the USA and is having trouble converting the weight. We are not keen to cancel then rebuy as it will take days for the refund to come through and then we would have to rebuy in the mean time. Can anyone help? This is the sellers message. The problem is that when something is purchased from our foreign site, it makes me convert weight to grams from ounces. Your package weighs 1,361 grams. It does not let me enter a number that large. I talked to ebay but they have not solved it yet. i think at this point the best thing to do is to have me cancel the order, then relist it and send you the link to the item on the US site.

onlinelandscapesupplies

Hello, I have an item I have done the shipping for and printed the label, with Australia Post. I put the wrong weight in by mistake and need to change it. How do I do this ?

batsniper

Today Australia Post wanted to refuse my domestic parcel (same state) because it was too large based on 'girth' (?!) I carefully measured the weight and dimensions according to the Australia Post Shipping Calculator. According to the calculator, the box was perfectly fine as it did not exceed the max length of 105cm. Dimensions: 60x41x53 (cm). Weight: 6.1kg. The packages volume was 0.13m3 (the maximum allowed is 0.25m3). according to the shipping calculator, the size and weight was perfectly. No mention of girth. according to the Size Guide on the website (https://auspost.com.au/business/shipping/check-sending-guidelines/size-weight-guidelines) the 140cm girth limit only applies to International Parcels - not domestics parcels! In the Domestic Parcels Guide (https://auspost.com.au/content/dam/auspost_corp/media/documents/domestic-parcels-guide.pdf), there is no reference to a 'girth' in the entire document. Size limits are listed on page 6 (P1.2.1/P1.2.2/P1.2.3) of the document. Only citing max length and volume After making my point the reluctantly accepted my parcel but said that most likely, they won't deliver it and will return it to me... My point is that there is not max. girth limit for domestic parcels, based on Australia Post's info that is publicly available. Did anyone else encounter this problem?

glse_48 · MY ITEM WAS DUE ON THE 04/09/202 HAS NOT YET ARRIVED ... View more

MY ITEM WAS DUE ON THE 04/09/202 HAS NOT YET ARRIVED

6109white

I returned Item No. 124099705828 today, as it was faulty, for repairs, and I paid $43.15 sending it back to the seller, including $18.60 insurance, as per the seller's request. I recently sold an iPhone 8 Plus Item No. 203096769654, in near perfect condition. Still, the buyer wanted a perfect, instead of nearly perfect, and I refunded immediately, and I also paid for the postage to return the phone to me. What I would like to know is at what stage and who does the responsibility of the return postage liability determined and by whom? It seems that I am paying for all the postages, and it seems unfair. Guidance, please.

neilneilien

invoice 081320-884810930054 you have charged for 2 postage for one sale ??? the postage was $17.68 per sale ..BUT your charge is $35.36 can you change the amount to the correct sum please ,so I can pay the account neil leonard

miva4925

On occasions when I order things from ebay, my old address is automatically printed out and even though I change it, it automatically changes back again the minute I click on enter for it to reach you and this is where my goods get delivered to - my old address, when I first moved in here it happened regularly (nearly three years ago) but not since, except for the last twice, so the person where I last lived is getting them not me, but as far as you are concerned they have been delivered. Obviously if you have my old address, it doesn't matter how many times I change it, it only changes back again, I am not going to be able to order from you any more if you are not able to change this. It is pointless ordering anything if I am not going to get it. If I order from somebody selling privately it seems to be OK, but not from a company. The last thing I ordered was a Franklyn CWM109 Electronic Collins Crossword Solver which are very hard to get, that's why I ordered from another country. Thank you for your attention.

cloeysimone

I sent a parcel via Sendle and the progress now reads "Unable to Deliver" and "Note: In damage cage". Has anyone else experienced this? I've tried contacting Sendle, and so has the buyer, but we get no response.

925.on_trend

I have just commenced selling sterling silver via my eBay account. I want to allow buyers to purchase multiple auctions in the same transaction and allow a flat rate shiiping fee of $8.95 for the buyer, irrespective of how many pieces of jewellery they sell. Just when I think I have it right I had a friend add things to their cart olny to find some of the items in their cart were free, and rather than being charged the flat rate of $8.95, some of the items in the shopping cart included additonal postage. For example, they put 10 items in their shipping cart, 7 were listed as free shipping and 3 had charges of $8.95 each bringing the shipping charges to $26.85. For these 10 items the shipping rate should be only $8.95. What am I doing wrong? Can someone give me a step by step guide? Thank you.

evaus.au.p8wg4fo5k

I'm enquirying if my parcel Order number REMOVED Item REMOVED been sent, as I've received not tracking number. Hopng for a favourable reply

scaith

Example, 262484146882 = US $59.51 for an item smaller than a pen. 143674775564 = GBP 60.76 for a switch about fist size and weight. This seller advised me that he didn't even set a postage price. He delisted the item once he got my screen shot. 283979538358 = US $400.45 for a larger item, but the seller was unaware the automatic price was so high- similar items in the U.S. have postage prices of about USD$150 or so.... ( they are heavy) The issue seems to be mostly on items where the postage is being sent by eBay. This is a huge disincentive to buy good from these people. I would have been ok with the last one's postage if it was in the $150 range like similar items.

bog.ste

im trying to change my delivery address but it wont accept it

2015_skerl

How has shipping from Victoria, Queensland and South Australia been affected during Covid19? Are items being dispatched during this time?

tirem123

What a load of rubbish this postal system is! It now takes 5-8 weeks for an item to arrive from the US to Ausralia & I'm paying just as much if not MORE than a Fedex service. I purchased an item from the US recently and they used Fedex, it arrived 3-4 days later! (during covid) So please don't use this a an excuse. How is this possible? Is everyone else experiancing this issue? Cheers

laoshi54

i want to know if I print a postage lable from eBay, whether someone will come to my house to pick up my item and deliver to buyer. thanks shirley

matmacca75

Avoid using the Global Shipping Program like the plague...I had a parcel coming from USA to Australia (Automotive Brake Calipers) which they have claimed to be a restricted item. REMOVED is what it is...Ebay play the whole they are a 3rd party company and low and behold the only avenue you have to deal with the matter is through Ebay themselves...just one big game of passing the buck...I will be forwarding on the whole situtation to the necessary agencies in regards to Consumer Affairs...once again I warn you not to use the GSP...can't be trusted...thanks

lefty_20

I've brought an item from Japan and have paid for it including postage. I was contacted by the seller saying due to Covid 19 restrictions for postaging to australia through Japan Mail they are now wanting more money to send via DHL. Can they do this?

anh1934

I have received a cancelled return notice ref ID: [#b4b3cf0b35c542d6860dbec10701f66 despite havng returned the item the day after I received it using one of your carrier labels how do I get this lifted and get my refund I cant find where I can dispute this cancellation

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