eBay

kevmuso

When I click on "Track Item", I get a dialog box with a link to Allied Express. Following the link brings up Allied Express page with a search facility. Entering the tracking number and destination postcode and click does nothing, i.e. no search results, no change in display whatsoever. What else do I need to do?

raswidge

Trying to list jewellery for sale and am getting that I need to add postage, but am having trouble doing so. Needs to be domestic post, with tracking and signature, I put in what I think I need and press continue but it keeps coming up with I need to add more, which I thought I already had. Put in the size of the bag which is 151mm by 229mm and they have it in cm. WHAT am I doing wrong. It is making me go crazy, there has to be a simple solution. Many thanks,

wintersnight0

Hi There, Purachased items from Hong Kong seller. Paid with PayPal and received a tracking No. Australia Post say product not trackable? Item has not arrived. Where do I stand in this matter. Any advice would be much appreciated. Cheers.

scootersgirl1994

I bought an electrical item from an international seller marked "new". On arrival, it was not working. The seller offered to refund my payment less the cost of postage. Is it my responsibility to pay for postage when all I received was a faulty item or should the seller resend the item?

raswidge

I am having trouble adding postage to the invoice, can someone please tell me what to do. It just doesn't seem to want to add. Postage is for a 5kg pre paid in Australia. Many thanks JO

artcraftshed

I want to sell on ebay my easels that I make to anyone in Australia. But at the moment I cant because the shipping cost varies depending on where they live. Does ebay have an automatic shipping cost calculator whereby I can give ebay the the weight, and dimensions of the box I pack each easel in, plus the post code of where I ship them from. Then when a customer wishes to make a purchase, they just give their post code on line, and when they land on the Paypal page the cost of the easel plus the postage has been worked out. I cant give an overall postage because postage varies so greatly over Australia. My easel can cost $10 to $100 to post to the customer depending on where they live. So I have to know the customers post code before I ask them to pay. At the moment, on my web site, I ask the customer to fill out and send to me a "no pay" order form that includes their post code. Armed with that information I work out the postage then contact the customer with the total cost, and only then accept their money followed by delivery of their easel. There must be an easier way to do this with some sort of automatic postage calculator I can install onto my web site and onto the ebay site?

talkya

i want to buy a pram from interstate. i know it won't be in a box as its used. do any courier companies package things up and ship them? any advice on this sort of thing? the prams are much cheeper in Vic than WA so i'd love to be able to buy one from there.. Another option is to buy one and get my mum to pick it up in Vic and then get the courier bit done with her.

jlz999

Buyer won two items from me to a value of $1500. However they are large heavy items, I am in Australia and he is in Austria. The first item has a cubic weight of 5.5 kg and the other cubes out at 23kg (big item). Problem is he thinks I'm ripping him off with the freight, even though I have supported the quote with links to Aust Post website, the item measurements so he can get his own quote. He has said he will only pay $300, which is fine, as postage is $290. But this includes no insurance or tracking. I have offered to pay for tracking if only to protect myself. After all this, I have bent over backwards to accommodate this guy, he still wants me to offer a cheaper shipping method.... WTF??? I would offer to burn the item and send him the ashes, but that would probably score me some bad feedback. Freight is freight, I don't determine the postage rates. I suspect he is trying to leverage me on the back of the large bid, to subsidise his postage. How is that fair? Why can this be allowable and I can't post negative feedback against his underhand technique? What can I do? Apart from taking the hit (bird in the hand), but I'm still offended. I am also worried, if I accept the twisted arm and subsidise, will he then screw me through Paypal in 2 months time if the goods arrive late, or damaged in anyway. How do I protect myself against this kind of buyer. If he receives the goods, shafts a knife through the box, then claims the goods are not MIB, will Paypal refund him and debit me? Any advice?

kalibhendo

I need to ship something to New Zealand but everything say it can only be shipped to Aus

honda-dreams

ello, need to ship to very light child Saucer Chairs Mel-Syd Any Ideas ? Last time I did it by Air & it was Cheap but I can't remember who I used , thanks peter

miscellaneous_treasures12

Ho do I fill out the form for example if I want to sell a cd in USA or worldwide. I am not to sure on what to put for the services. I have choosen calculate . Thanks in advance

08smiles

I specifically requested and received confirmation of the expedited shipping from the seller prior to and on purchase and payment of the items. The items will arrive after the date required, even with a few working days leeway which I allowed for. The value of the combined expedited shipping of the items is over $200US and the seller is offering only to send another similar item worth $14.90 retail price stating it was a mistake. Sounds like a rort to me. What recourse have I got? Can I ask for a refund?

ghorder2012

How do I get paid for shipment if I agree

liam_beven

How do i find out they're address so i know where to post to? Do they need to confirm the payment first? Would a skateboard be a box or satchel? Apologies for how naive this may sound.

designerdingo

Unable to create items from my ebay account. Yes accounts are linked, same problem as last month it seems.

shmernie

How do I alter an invoice after I have sent it. A buyer has requested insurance with tracking after I sent the invoice. I have only charged for normal postage.

bjwest08

33333

mybookstoreonline

I have listed items on two different occassions as local pick up only, only to have an interstate bidder win the auction. Am I responsible for the postage and packaging when I specified local pick up only? The same thing has occurred internationally.

Anonymous

I need courier names and contact phone numbers please.

pedrocq

$6.60stamped from post office and the amount charged and paid for at eBay auction was $15.75?

crystal_au

I purchased an item in the add it stated free postage, when i went to pay it came up with postage amount. I sent an email to the person to ask them to adjust the invoice but he just removed the free postage from the add and said it was a mistake? What can do about this? Thanks Crystal

gsminniti

the buyer only has a po box and the item is notebook computer

Anonymous

I put in an approx. price for Sydney, Wollongong and Newcastle, but Ebay shows the price for Australia. It would cost alot more if it went to, say,Perth.

thepalms101

My ad came up as pick up only and I wanted it as free postage

mark_faulconbridge

Can a seller charge a different amount of postage for a buy it now option on an item (cheaper) when they charge a higher rate for the auction option of an identical item.

kayne-yu85

seller is based in us. im in au. how can i buy 2 items of same seller at the same time and just pay for one shipping or get sort of disccount?

ryho97

What can be done to retrieve the feedback or purchase history due to time out by Ebay due to surface mail from Canada taking over 8 weeks to arrive. Or what can be done to extend the time out by Ebay in future transactions which are surface mail delivered as Ebay do not allow enough time.

opalliz

A seller's advertisement for sheepskin slippers has 'freepost' world wide in the title, but also charges a delivery fee? The seller is based in Australia). I'm curious where I stand as a buyer.

teatortay

Do you have to have a printer to use click/send?

sp15x

A customer in Canada has bought an item for which the ebay postage calculator estimated a $ 13.70 postage charge. however the item only cost us $2.35 for a letter to Canada. We would like to refund some of the postage back to the customer. How do we do it?

More Knowledge. More Possibilities.

Announcements

The eBay for Business YouTube Channel

Seller News: April 2025