eBay

angelapluspaul

If an item is listed with $4 postage and when it arrives its got 2x 60 cent stamps on it and a reused envolope.. is that legal!? apologies if ths is a dumb question and i should already know the answer...

deadly_denaz

Hey guys, Hoping someone can help, or advise me on the best way to go about this. I bought an item overseas (some blueberry seeds), and paid on the 1st of November and have an estimated delivery of November 15 - November 27. The item is also tracked by UPS (I think) weird thing is there is THREE tracking numbers provided for only one item, and only one of those tracking numbers has shipping details attached. The last update was on the 5th of November stating: Processing at US Shipping Center, Nov-05-12, 23:34 PM, Erlanger And that is the last I heard. I've tried putting the number into the UPS website (and a few others as well) but am getting nothing at all. Have contacted the seller, who is speaking with me, but unfortunately he/she is seeing the same that I am, so can't provide me with any answers. I don't want to open a dispute just yet, as I beleive the seller has posted them and is genuine, but I don't want to just sit on my hands and wait. Does anyone have a pro-tip as to where I might look, or if they have had this problem before? Really apprciate any help, I've gone through a few pages but could not find any questions directly relating to mine 😞

rainajewels2010

This is my first time using the click and send software, when I create a new item there is no where I can put in a code for the satchel. Please help.

grant6336

A buyer has purchased from me with a foreign address on their Ebay account. I cancelled transaction as I do not post overseas (my items have Australia only in listings), buyer then says they live in Australia and when paying their paypal address shows up as in Australia. As a seller, where am I obliged to post to? What is the policy? And is it not up to people to have details in order and both Ebay and Paypal should have the same address?

greenfrog282828

I am new to Ebay today and listed my first item for sale from Australia. I put $10AUD postage on it. I did not know that you had to block overseas buyers and now someone from UK has won my item. Can I cancel the transaction in any way?

purplespoilz_au*

Help !! Last night I had a bunch of labels to print from click and send, paid for them like normal and they took the money from my paypal account, but then it sort of froze and I couldn;t print the labels, it just dropped out Luckily I got the email with the link in it to reprint the labels, but this won't even work now , when I click on the link it says "service is currently unavailable". But I got individual tracking numbers for all the items, I've paid for it, I got the confirmation email and everything, now I just cannot reprint my labels ARGGGHH !!! ANOTHER problem with Australia Post CLick and Send, starting to get very frustrated I could go and manually do more lables I guess, but I have paid for them already and they all have their own tracking numbers Anyone else have the same problem ??

jerryman12a

Arrggg , hopefully I can get some quick help from you great guys Trying C & S for the first time all good until It says Postcode ( Farrell Flat 5416) is incorrect but that's the one and also it keeps asking for "select a service" which when I click it sends me back to " incorrect postcode" Before I give up and re-wrap the parcel :_| any ideas what I should do to make AP like what I entered ? :^O

1.docherty

Hi Ebayers, I have a question about an item I am looking at purchasing from overseas. The item is heavy as there are many parts to it and the vendor said he would need to send it in 2 parcels by ground postage which could take 6 to 8 weeks to get here.He also said that there is no tracking number or insurance that he knows of. The amount for the item including postage is about $1000. Would I be able to make a claim through PayPal if item not received,damage etc or 1 parcel gets lost. The vendor has been around since 2005 has 100% positive feedback for 78 items. I am not sure whether to go ahead with the purchase any advice would very much appreciated. Cheers, Rodney.

zavarochka

I purchased an item, however, I've never received it. I contacted the seller and they refunded the item's cost. It there a rule that they must refund the shipping cost as well in these circumstances? If yes, where are they listed/defined?

shoppingpenstar

I sent 2 small boxes within my state & the buyer claims he hasn't received them. We have a receipt to prove we mailed the items but it was not tracked or requiring a signature (did not think of it)& we wrote our return add. on the back, do I have to give the buyer a refund? How do I know the buyer is being honest? can someone please advise me 😞

vintagevariety51

I cannot seem to find anything about it on eBay or the Post Office site. Can someone please confirm before I adjust all my listings. Thanks

taylakaylee93

i sent an item back because it was wrong now the seller is taking there time and ignoring me what can i do to force them to send me the correct item

barrie1945

Is there any reason sellers (lawn bowls in particular) only ship within Australia? I buy from UK, shipping 4 days UPS (expensive but good) so am not sure why, if using Paypal and a quick, clean sale, dealers are not interested.

ozman2brian

i recently bought an engine on ebay and was having trouble getting a courier to pick it up.i eventually found a mob called pack and send.they have been very helpful.anybody else tried them

vic_trader_jon

I live in the country and as such need to use a post office box for delivery. How do I tell if a seller is willing to send the item to a PO Box? Please note: that the first time that I currently become aware of the postage arrangements is when I have already purchased the item and am trying to pay for it.

dountoothers12

Using Sales Mgr Pro, can I print all my postage labels & invoices all at once and not individually?

victorzhangxinzeng

Your conversation reference number is VCB-641-13836 I ORDER A ITEM FOR MY FRIEND ,IF SELLER CAN SEND IT TO MY FRIEND ADDRESS?IF CAN ,HOW DO I CHANGE ADDRESS temporrary?

billyblazes88

Hi just after a bit of advice.... I purchased an ipad Monday last week 5/11 using buy it now. I emailed the seller prior to purchasing to see if it could be sent express post as I wanted it for my daughters' birthday on the Wednesday 7/11, so she could take it on a holiday we were leaving for on the Thursday (the listing said registered) and they said yes absolutely fine. I am outside of the next day delivery network so assumed it would take 2 days. It didn't arrive by Wednesday so I emailed the seller again to ask if it had been sent express as it was coming up on My Ebay as being sent registered and estimated delivery time was 13/11. They said yes it has been sent express not registered. Anyway....Arrived home from our holiday last night and package was delivered today 13/11. It had been sent registered and NOT express as agreed! So I have emailed the seller and told them I'm not happy and they said they asked the post office to send it express, so if it has been sent registered instead then it is AP's fault and I should take it up with Australia Post! So basically I just want to know if there's anything I can do? I was under the impression it is the seller's responsibility to ensure the parcel is sent correctly. I am happy it arrived safely but it was a week late for my daughter's birthday. Thanks in advance x

ozonxs

I cannot get the seller to change the invoice to reflect registered postage. They continue to send me the same invoice that shows Ordinary parcel postage, no matter which contact method I use. Any suggestions welcome. thanks, ozonxs.

seatea12chris

I am concerned about breakages if I choose to send 6 small crystal bowls to a buyer by post. Would it be better to choose the local pickup option?

evileyes.kevie8892

Hi guys ! Does anyone know how much i have to pay for this service due to my stuff is over 1000 AUD which is shipped from US ? Cause its probably being held in customs now ! Thanks for any answers !

sidebyside12

Trying to work out how to send perfumes?

123lydiad

Lost Parcel with tracking. Aus Post gave delivery date and time it was delivered but buyer says she hasn't receive it.? What now? Am I responsable for a refund?

citychic4you

hi everyone is click and send a acceptable method to send ebay items if i also send with signature by paypal rules? citychic4you 🙂

chis0306

I have noticed that the postage is higher on the auction item than on the buy it now one,is this allowed?

jackie2089

Hi all. some of you might remember my original post, I had up for sale a wembley ware ashtray but forgot to put the postage cost in so i did a revision and added postage costs, this was done before there were any bids and it was there for everybody to see, anyway a buyer bid and won the item on the 5/10 and paid for the item only on the 9/10 so i sent ebay message asking could they please please pay postage cost and i would post it as soon as. never got a reply so after a few days i messaged and emailed them but still no reply, so i sent them a invoice through paypay for the postage costs, still no reply so i got their p.n and tried to ring but i think that it was a fax, so i left it for a while and had to go to sydney when i got back still nothing, i was reluctant to open up a dispute as she has they have got 100% feedback and i was giving her the benefit of the doubt, maybe she was on holidays, but i think it has gone on long enough, so what do i do now. thanks Jackie

puppy**

Hi, thanks to a helpful ebayer I discovered on the weekend that tracked satchels are not covered under the Paypal Protection Policy. Now I'm looking for an alternative to posting registered mail because it's so expensive for the buyer. Can someone tell me if Click and Send items are covered by Paypal if linked with the Ebay account and is that just because the address is entered into their database? But what's to stop the seller from still posting elsewhere? Just wanting to know what all the experienced sellers are using. Thanks

t3rm1n83r

the parcel was from hong kong i believe, but i wasnt told it would be sent to some middle man, and i cant find the item through tracking. what do i do?

seekyourtreasures

Hi I'm hoping someone can help me with international postage costs and getting it right in my listings. The information I have from Aus Post is: 1kg padded satchel - costs varies depending on buyer location UK 1kg satchel - $42.35 US 1kg satchel - $34.25 The UK and US satchels are not an option in the drop down available services. Also if you select satchels they want dimensions of the satchel. I am just looking at posting clothing items as this stage. So the 1kg satchels are a bit big but there is no 500gm international satchel. How do I create the international postage in the listings so I get it right? I'm finding it difficult and could use some tips. Thanks

julz611

I bought a backpack which cost $10.90 to send. I was charged $30 fo postage. I understand it covers postage and handling costs, but I think $20 extra is excessive and unreasonable. Any comments?

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