eBay

voltarian

I can't find where is the payment preferences to remove instant payment.

teacher66610

My friend told me to turn on the "pay immediately" option when listing my items for sale to avoid all the time wasters who are buying my items then not paying. For some reason the option is not there in my payment preferences. I really need to access this feature! Thanks.

blacklabelessence

TRIED TO REVISE MY LISTING AMOUNTSON DROP DONW SIZE PRODUCTS AND IT WONT DO IT

roham.inc.soft-seller

I recently subscribed to a basic store bundle and just got done selling my first lot of goods only to be surprised by the fees. In the eBay store fee page, they state Technology Devices as Tier 1 with only 6% fees but this category doesn't seem to exist. There are ‘Electronics’ and ‘Computer/ Tablet & Networking’ for which I chose the latter and expected everything to work out. Turns out I'm being invoiced around 10.5% of the selling price which is even more than the priciest categories. Can anyone help out on how I should list an item in order to fit into 'Tier 1 Technology Devices' because I genuinely think my listings were applicable? Thanks in advance.

desert-lotus

Hi How to become eligible for promoted listing on ebay? I am a newbie, just sold one item. Is there anything that can be done ? Thank you Sen

dans*emporium

Hi, Can anyone help me with this problem, I need to let my buyers know that I am on holidays, BTW I don't have a store just items

softas35

I successfully sold an item recently and received the normal confirming email from eBay. The listings of several other items concluded unsuccessfully at the same time and eBay's emails advised accordingly. 24 hours later the buyer of the original (successful) sale emailed to request an invoice for a second item he'd bought in the overall batch. I thought I must have missed seeing this confirmation of a second sale. I (double) checked all of the original eBay emails but there wasn't one confirming the second sale, however it was displayed in my 'sold' folder and unnoticed. That matter was resolved promptly. Does this glitch surprise anyone, or is it par for the course? Lee.

ruefulroo

I successfully completed a sale with a repeat buyer, Item Posted, Received, and Feedback Left, only to find a Disputed Transaction" Had been filed. Because I was on good terms with the buyer, I emailed and asked her what the problem was....her reply was that she had not filed a dispute. So I supplied the information eBay asked for, which was all there anyway....and waited. Thought it would be sorted. Nothing......So I got onto chat and was informed that the length of time to resolve would be between 4 & 5 months. Boom.....fell off chair. I have asked them to email the buyer and get clarification from her but they won't, and I don't feel that I can keep bothering her, as it is not her problem. But feeling a bit like a "Shag on a Rock" Is there anyway to circumvent chat scripted responses and appeal to someone with some knowledge within eBay? Looking forward to responses or suggestions. Thank you, karen

neilneilien

who do i contact if I have a dispute ??? I have been sent an invoice for $35.36 but it should be $17.68 where are your contacts information

imfi91

I'll elaborate, if it were a second hand dvd that's being put up for auction what starting bid price would you pay it at? and if the 2nd hand dvd were at a buy it now price how much would you be willing it pay? I'm only talking about individual dvds, no bulk dvds and with free postage (postage not included in the dvd cost) Your feedback would really help massively.

henrymillonplus

I cannot find my money after a sale is made .It was soo easy with Pay-Pal .How can I send the item when I cannot see my money any where?

peterdunne1948

A buyer bought an item from me that he wanted to return because he said he ordered it by mistake. I messaged him through eBay that I had done the same thing and that the way out of it was for him to put it up for sale himself. I had bought it on the "no returns" condition and had sold it the same way. He negatively reviewed me saying I hadn't even apologised. This issue is more than 90 days old so eBay don't seem to have a mechanism for me to challenge it. I can't find a way to talk to ebay about this even though they listed the review without giving me a chance to respond to it, except for my message to the buyer.

1343miller

I have tried to purchase an item fffrom 3 different ebay stores, all of which have not removed their listing even though they do not have stock. I also have suspicionss that each of the stores are run by the same person as every initiall email response I receive is from the same person. My question is are people allowed to advertise products under different ebay stores, supposedly in different locations, for different prices and also keep their listing live when they do not have stock? Thanks for any assistance Simon

lawrla9

I haven't received the goods so far. If I haven't received it on 10th Sep., please send another one again, thank you!

Anonymous

how to remove an item from brought it shows items still there and wont let me delete it Regards David

camsguitars

After a sale the buyer changed their mind and and requested a refund which I did. Now eBay are still charging me the sellers fee. Can you please remove this fee from my account. Regards, Cameron.

black_cat_art

My sale offer was accepted by a potential buyer and after the payment method was sorted out, the buyer asked me for a favour to purchase a gift card for $500. I was told my paypal account will have $500 added to the price of item i was selling on eBay. I am not confident about doing this, as i think the eBay transaction is for selling items and it doesn't include "favours"... Am i correct to feel a bit suspicious?

elegant--u

Hi guy’s just wondering if a customers pays via an e-cheque how does this work with the new managed payments ??? Also is it best to wait until payments are “Completed” until you post ??? I had “payment dispute” the other day, and this was still in the processing stage and it was luck enough I had not sent it as it was an envelope with no tracking, so I would have lost out. So just wondering what other people are doing ??? Thanks in advance

love-me-two-times

I've been selling on and off for a while but am still confused about how fees work! I am just a hobbyist downsizing my collections. I am tryng to working out the best selling methodolgy mindful of the hits of fees from ebay and paypal so my question is about postage. Does it make any difference if you offer a single price and include postage vs a price plus postage? For example you have an item for $20 and the postage is $3.30. It is best to show the single price as $23.30? Does it make a difference to paypal or ebay or do you loose a fee on the the single amount anyway? I am right in working out that the total loss on fees per transaction is 10.9% to ebay + 2.6% paypal + $0.30 (PP)? If anyone can explain the best way for me to do this that works our best for me and for a potential buyer that would be great. I've been trying to add the fee buffer to postage since it's a hard cost so for example to cover $3.30 in postage you need $4 from the buyer? Would love to hear thoughts on this? Also keen to hear experiences using CouriersPlease as a parcel service for larger items versus Aust Post. Thanks in advance - I'm not a newbie but remain a confusedbie!

1000marshall

I have had a buyer win bid and win an item on 31/8. He has not paid, How long do I have to wait before I can cancel deal.

trevor_burge3f5i

I am an old member & have purchased & sold hundreds of item over many years. I sold a printer, ebay# 133498006944, the purchaser paid the money & a fee was instantly withdrawn, the purchaser picked up the printer, you have placed a hold on my money & without that money I will not be purchasing on ebay. Why have you placed my money on hold? When I purchase an item you very quickly take the money out og my account. PayPal.com.au state you have prevented me getting my money & have placed it on hold. Why?

coffeebooks

Hi, I'm new to this discussion board. Nice to meet you. I bought labels for 2 items that I sold (this was in August). However, I changed my mind and voided them. I spoke with eBay customer service and they told me that I didn't need to do anything else. The money for the labels will be credited to my eBay account or refunded back into my PayPal (which I chose to do). That was 2 weeks ago. The money I paid for those labels have not been refunded to me. I manually paid the eBay fees, including the labels, so I think that is why. But eBay said that they would refund me for the labels regardless because they haven't been used. I just want my money back. Surely it can't take this long to void and refund labels. Next time, I think I’ll just let eBay take the fees out automatically to prevent this from happening again. Is there anything I can do to get my money for the labels back?

fraau.jbmxk

Need you to contact me regarding issue.

gil05-2009

EBAY , HOW DO YOU JUSTIFY HOLDING MY MONEY FOR THE SALE OF MY MAG WHEELS & ALSO IT WAS SAID THERE WOULD BE NO EBAY CHARGE ON VARIOUS OCCASSIONS , THE BUYER ALSO SAYS HOW DO YOU JUSTIFY HOLDING MY MONEY , I AM A REALLY GOOD CUSTOMER OF EBAY & I AM A PENSIONER . NOT HAPPY . ## GIL ##

abc27979-3

I was selling in usd but I was charged sales free in GBP, this for one year. I didn't know. I just realized I'm charged too much .How can I get my money back

redelephante

A buyer's address has both a parcel point collect number and location (in the name field) and also a Big W cnc location and ecp number (in the address field). Is this normal?

adhen_6

How do I qualify for a Ebay plus badge on my listing. frist Ebay have told me that coins are not part of the Ebay plus program and you will not recive a Ebay plus badge for any coin listed. Ok So I listed a Barbi Doll New and in the same catagorys that other Barbies are listed with the Ebay plus badge, how ever mine has no badge, again I cheacked all areas and I have 100% feedback as well as 5 star ratings, many of the listings selling barbi dolls are less than 100% and star ratings lower than 4.8. Ebay after many contacts told me that coin sellers are excluded from the ebay plus program , however I have found 11 listings for coins that have the badge, Ebay have told me it will take time for the sysytem to insert the eBay plus badge on listings that quailfiy, is 2 weeks to long for the badge to appear. as ebay have stopped the top rated seller badge and program , my sales have dropped by 58%. Yet Ebay keep asking me to change some listings to quialfy for this program. Lets be clear Australia is the only Countray they are cutting this program, the USA coin sellers still have there badge show uo on Australia coin searches, As well as other problems. any help from Ebay would be great as Ebay have refused to release a list of prodcuts that are excluded from the program , yet are pushing sellers to be part of the top rated seller program that they are /have closed down.,

missy_2792

In the middle of May, a buyer from Israel purchased a LEGO set from me that I sent promptly with tracking. Due to COVID-19 restrictions, it sat in Perth airport for 2 months. During this time, the buyer opened an item not received claim. As the item still hadn't arrived, the buyer asked for eBay to step in and I was forced to give a refund and take a 'strike' against my account, despite providing tracking for the item. The item has since arrived but I am unable to reopen the case as the item arrived more than a month after the case was closed. I have messaged the buyer to ask if they will send it back to me or pay me for the item. They have replied, stating that the item has been received but are stalling and making excuses not to return or pay for it. Is there anything I can do?

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