eBay

nenebh2012

I have a store, so should I list my items for 30 days instead of 3 and 5 like I have been doing. I thought the way I have been short listings would get up the search engine quicker and I am selling on average 1 in 4 to 5 items, as I have sold 29 items in 17 days, help as I need to make this profitable and am on a pension and cannot work and need tis for a bit of extra income. Any advice would be appreciated thank you Janine

fanofreba64

hello,just wondering if any auctiva experts could help with listing on auctiva.new to using it and not sure what to enter for seller details,any help much appreciated.!

Anonymous

The stars should be all gold at the start & then they can mark them down.No gold stars gives sellers bad ratings. Ebay needs to fix this.

jewelfish2000

I received a message from a recent buyer that the item is too small and she wants to return it for a refund. She won the item on 28 Sep, paid on 3 Oct, I posted it next day. The listing includes the measurements of the dress and the return policy says 7 days. More than 7 days have passed presuming she received it 5 Oct (sent Express Post). Listing - is http://www.ebay.com.au/itm/280977860287?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1562.l2649 I may accept it and refund but want to know if it is my choice/goodwill or am I obliged to? There's nothing wrong with the dress, it is as stated, fir for purpose, meets description. Would it be possible to offer her a choice from other items as exchange rather than refunding (as many shops do when you return an item)? Appreciate any advice you can offer.

anotherbf52

For those of you who are still having problems with uploading photos for new listings I have a temporary solution. I had no problem uploading new photos onto 'Relist' or 'Sell Similar' Listing Formats. Just change all the information to suit the new listing. Contacted ebay who suggested I change my browser!?!

shinstar08

Hi anyone else having any issues? I cannot get the page to stay up long enough as it kepts dropping out.

kevbec2010

hi, i had listed and sold an item on ebay 9.10.12. the buyer has since asked for my number but not contacted me. can i relist

anotherbf52

Where will I find the correct pixel size for Photos. I too am having problems listing. I have cleared cookies etc,,, I use Firefox. I don't use Turbolister and the '1600 pixel' size advised by ebay doesn't work. I have reduced the size to various levels and checked it's a JPEG file. It's driving me nuts!!! Any advice would be welcome.

fusciagroan

I was watching something, it had six bids, the next thing I saw was it had ended 13 hours early and not sold... I was devastated... I had been looking for this item for years

val_and_alan

I have Firefox browser also adobe 10 flash,I can upload pics to the main screen but they will not transfer over to my listing,please help,thank you in advance.

willy-bees

Hi. I have 3 low value (under $20) collectable items. They are all the same thing but are in different conditions - one perfect, one with a dent and one with a scratch. Obviously this will be reflected in the asking price and in the differing titles. I just want to make sure that it's okay to list them all at the same time with individual pictures of the actual items. I don't want to get myself into any trouble. Thanks

beejaysue

I was a top rated seller but recently lost my Icon for Item As Described in my DSR'S. I dont know how this happened as I only sell Brand New items. How do i find out who left the Low DSR so that i can communicate with them to try and get it reversed. Also if it does not get reversed how long does it take to get it back. I have 311 transactions with a Positive Feedback score of 100% and have been a member for less than 12 months. Please help me as it is killing my business.

teatortay

I tried to list internationally. Filled in the international postage. When I tried to list it from turbolister I got the error message that I needed to sign the international selling agreement. How do I do this? I have searched through Q&A and have found mentions of it but not how to 'sign' it Many thanks

3415len

hello fellow ebay sellers from Australia or world wide customer brought a item from us 400319249606 he required to have it sent urgently so we got a quote from Australia post to send it by registered Express post International very expensive as we told the customer , but he paid the amount and we sent it we were charged $79.50 Australia for a 684gram parcel to be expressed to this guy , by the way his name was after a car Ben VW some wrecking yard in the UK , he signed for the item complained he had to pay 55pound VAT and said he only received part of the item, the item he brought comes in 2 half's the bit he claimed he received is 240grams the other item which he states never arrived is over 400grams I have a tracking number and carbon copy's of item sent which states parcel was 684grams he got also got a copy when he signed for it. UK ebay closed case in his favor without asking me to send proofs or any information for me to prove this item was sent. Australia post weight items then charge you accordingly. I ask all my fellow sellers what could I have done better to avoid this problem, after many calls and emails to ebay Australia USA and the UK I am very disappointed that there was no support for me , they never ever requested any documents and my costs to prove item was sent in full , on top of that I lose $234 which included $79.50 Express parcel post , I also lost the main part of my item + a good old negative. yes I have tried to appeal but it is a mine field to get on to is there anyone in Australia I can contact to help me out. or all you clever one's out there tell me how I should have sent this item which would have pro vented this happening any advice would be appreciated

grannytakesatrip17

I am sort of holding off with some of my nicest items to list them for the Christmas period, what do experienced sellers think is the best time to start going for it?

grannytakesatrip17

Hi there, I have been trawling through the fees pages and cant seem to find out how much extra the fees are to schedule sales? Also can you schedule for up to 10 days? Any help would be much appreciated. Thank you 🙂

galaxygaylesgoodies

I sold some items as a lot for $5.50. buyer has left me positive feedback, now has contacted me wanting a partial reund, stating some items dont work,without posting items back, I have requested he send all items back and I will give full refund. Buyer has been rude throughout whole process, I wont give partial refund only whole refund after he returns items is this correct. thanks

heavenly*

Can I change an unpaid case to a mutual cancellation case? If not, can I close an unpaid case without the buyer receiving a strike?

jodsno1

Hi all i stuffed up my e-mail address on some of my current listings and cannot work out how to edit it...any advise will be greatly appreciated...I'm just gonna crawl back in the corner now with my sookie blankie for a few minutes 🙂

troyrachel2008

I sold 2 items approx 2 months ago and the buyer still hasnt arranged pick up however he has paid the money already, how long do i have to give him to pick them up and if he backs out do i have to give him a refund??

tammy3644

Someone has bid on my item & forgotten the decimal point .She is a new Ebay user & cant figure out how to cancel it on her end. meanwhile worthwhile bids are slipping away.

rail2kuranda

I sold about 5 items to a buyer in August 2012, and no feedback has been left, recently I sent an email asking if feedback could be left for me, with no result. Hence, is it compulsory to leave feedback by the buyer or seller.

skinner4828

I have a buyer who has requested a cancellation of transaction as they cannot make payment via paypal. How do I proceed with this?

itsmyshoe

Hi, I'd like to update the payment info of all my listings. Is there any way to do it in one go, rather than listing by listing? I don't have that many listings at the moment but editing it one by one might take a painful 30 minutes of repetitive work. (My descriptions are all in HTML, so will have to use an editor to do this and this takes longer.) Any other suggestion would be really helpful. e.g. if you know other auction tools like Auctiva or Turbolister or any template out there that allow this. Thanks all in advance!

desley2264

My Monthly Reporting gives "Postage Charged" and "Postage Cost" - the difference is huge!!! I only charge the true cost of postage - can anyone explain this for me? Is it possible that "Postage Charged" applies to my selling and "Postage Cost" applies to my purchases? I would appreciate any explanation. Many thanks

itsmyshoe

Increasing number of buyers ask me to send combined invoice them for items they're interested in, but they haven't purchased them. I've been telling them that I can't create an invoice without their purchase. I might be missing a lot of sales because I couldn't invoice them. Is there anything I can do? Thanks guys

maggie70_1

Wondering whether anyone can clarify the fees on listing cars. i did read the fee structure is it on 45 what ever the final selling price is I think I have it wrong.

burleighcruisin71

We had a item listed which had a bid against it, but unfortunately the item was stolen today. How do I remove item from EBay? Thanks

vivian9474

when an item is listed "for auction" can the seller change it to "buy now" half way through the listed time

jazzcait

I recently sold an item via auction, and it the item description I clearly put them payment must be made within 2 days of auction closing, No payment or contact from buyer, I have sent them a message asking for payment or item relisted, no response. Do I just relist the item?

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