eBay

Problem: Charged incorrect fee   Solution1: click on ebay contact help "incorrect number format" (even though my mobile number is entered correct) Solution number 2: Call ebay help australia and follow prompts: if you are a seller please press 1 (1 pressed) - for seller help please click on ebay help (go back to solution 1 and repeat!)   If you experienced the same issue join this FB group https://www.facebook.com/groups/352829852989782/about ... View more

oops    I have 20 stephen kling books and put the price at $10   I meant  $10 each how can I cancel ... View more

Dear Guys/Girls, how do I cancel a listing ... View more

After pay is supposed to be available on most listings, there are a few exemptions eg Collectable>Tobacciana?? but a lot of my listings are showing without the benefit of 'after pay' and you cant find out till item is completely filled out with all the relevant specifics that it does not qualify and therefore have to start all over again. Ebay have not set this up correctly. There is no list of proper exemptions to check before you start a listing and the ebay agents haven't got a clue. I have re-posted this question as I didn't know how to reply to helpful answer from a member, none of my items are over $400 and I have read the exemption list and as I said only Collectable>Tobacciana is on the list for Collectables. ... View more

Is there a way to revert back to the old store design? I cannot stand the new design. It is too hard to see categories. Thank you in advance. ... View more

Can someone please advise how I pay the ebay cost if someone wants to pay cash when they collect the item they have purchased? ... View more

eBay website says the final sale fee is $66 with GST but they are hitting me up for $522. That’s crazy. How can that be? ... View more

Hi  I sold an item that was pick up only and byer has paid in full. I have now agreed to post it, due to covid, and need to send an invoice for the postage cost. How do I do this? ... View more

Trying to find copies of old invoices from previous years, can anyone advise please? ... View more

I have had a credit of $8.05 for a few years from a cancelled postage, I thought the only way to gain it back was to sell again on Ebay but no luck, sold an item but was charged the full amount of fees and still have a credit of $8.05 how can I ever get it back, also sick of Ebay charging fees on postage costs ... View more

I am constantly told by buyers that there is no 'REQUEST TOTAL FROM SELLER" in their cart. I have to get them to buy the items separately and then refund them the amount of combined postage.  I have contacted Ebay a few times about this and they have checked my setting ad say everything is set properly and it must be issues with the buyers.. This is a constant problem.. Is any one else having this issue. Thanks in advance ... View more

Be gentle, new to eBay selling. Created a listing and after I listed it, I realized that I have 2 of the same unit to sell, how do i change the listing to represent that? ... View more

How do I change my eBay listing that it only to be sold in Australia ... View more

Hi friends,  anyone encountered a buyer with an eBay account issue where they can’t select buy now or make an offer?  ... View more

I have only been able to list 10 items on my business ebay store, it specifies 600 listings allowed per month? ... View more

hi   sold an item.customer has paid ( but i havnt recieved any emails from paypal sating i received any money) how long does it take to get my money so i can send the item? have never had this problem before. ... View more

I have listed a single item for sale, a hand bag, it is my first and only listing on eBay. I was contacted by a single buyer who has since disappeared after some correspondence back and forth. I am now being invoiced over $200 from eBay for an item that hasn’t been sold. Is that normal. ... View more

I wonder if anyone has recently experienced this. I always offer combined shipping, and occasionally that can mean waiting for several days between end of Seperate auctions, to combine the items into one invoice for the buyer. On two occasions recently, a couple of my regular buyers have paid early, incurring excess postage, because they said ebay threatened to cancel the transaction, if they didn't make payment on a specific date. Now if this is a new policy, its a bit disturbing because it's detrimental to both buyer and seller. Imagine awaiting a large payment from a regular customer, then having the transaction cancelled, surely that can't be right. Surely it's up to the buyer and seller to action transaction cancellations ? ... View more

Dear eBay Community Hope you are fine We want to more listing but not available free monthly listing so we are requested to you please give me 500 hundred free monthly listing.  Regard kantha thank you. ... View more

I've been selling DVDs in a constantly stagnating market since 2005. In my item titles I include: name of the movie/program + year of release + how many discs + format (Region 4) + whether it's Brand new or other. I used to have over 3,500 titles listed but, since Netflix, Amazon Prime + Stan, etc. have become the main go-to for movies I've whittled my stock down to around 400. (Savers have the beneficiaries of a couple of thousand FREE DVDs which they flog for $2+ each). It makes no sense to go through item specifics for each individual title when the relevant info is there to see in both the title and the item description. EBay has lost me... I'm going to Facebook marketplace... the air is cleaner there. ... View more

No idea how to refund a customer with the new managed payments system. Last time I phoned ebay and they had to do it for me. Is there a format in place for this yet?? jilly ... View more

Buyer: not paying, not responding to messages, advised eBay. Unable to cancel sale as option not offered in drop down.  EBay has deducted $100.05 from my PayPal account for the sale that did not happen. I am stuck as I cannot resolve the issue with the seller. The the framing of the A.I. questions on the PayPal resolution platform and the eBay seller resolution platform do not fit my situation so I am very disappointed and extremely frustrated with my eBay selling experience. ... View more

Yesterday I receive an email from ebay entitled: Action: Add Item Specifics by July 12. I've read the email and watched the video. In the email it reads”We noticed some of your listings are still missing required Item Specifics.” I've checked my tasks and according to the video there should be a heading entitled “Add item specifics that will be required soon”. This is not there. I do have a heading “Add recommended item specifics”. I'm a little confused as to why the email says I have missing required item specifics when I have them in my list of tasks. The link in the email takes me to the “Add recommended item specifics”. I would like to get on top of any issues asap. Robin ... View more

Tried to make several offers on ebay as buyer, but ebay says that l can't because I didn't pay a purchase, that is no true, so wandering how can I fix this issue.  Thank you  ... View more

My sales dropped dramatically in both ebay stores and somehow I noticed that my items are not appearing in searches,  I have 2 Anchor stores and have around 2700 items in each store.  We do have a sale here and there so at some point something must be appearing.  I have been contacting ebay for 2 months now and at one point was told it was a IT problem but the last 2 times I have contacted them I was told I would get a response in 24-78 hours nothing has happened I am being ignored by them.  We have been selling product for years now and are registered for such and use the correct ebay categories.  I have noticed when searching for one product that none actually appear even though I would think other sellers would be listing the item so it may be a wide spread problem.  Does anyone have a solution I'm at my wits end trying to get an answer from EBAY. ... View more

Greetings, With regards to "Item description from the seller" which is 1st viewed under "About this item" when testing my listing via a mobile (Android in this case). I am having issues locating where to place "within my code" so that when a listing is viewed on a mobile and would appreciate some guidance if possible. What I can see just looks like rubbish. I have supplied  a description >>> <meta name="description" content="The xyz etc etc..."> Should I be looking at using H1 tags? or somewhere else... Any clues would be greatly appreciated. Cheerz ... View more