eBay

Problems with a seller & giving a tracking number but item not delivered - now wants payment - can't contact ebay - CHAT just doesn't work!!   They used to have a phone number - NOW NONE LISTED!! CHAT to a ROBOT!!!   GP2626 ... View more

I listed a a Police Hat Badge last night and this morning i have received a message to say because of policy regarding police items it has been removed. it was listed in Collectibles Historical Police . there has been a lot sold in the last 6 months and some even listed right now. The one i had listed was exactely the same as a previous item that had sold so I just pushed the "sell one like this button"  and made a couple of changes to suit my ad. Fair enough if I have breached policy but I dont understand WHY some still exist. You cannot seem to reply to message to ask reasons. Am I confused....you bet I am. ... View more

Given the context of the current situation, should sellers who repeatedly mis-advertise their PPE listing as 'in stock' when in fact it is not, therefore delaying people's accquisition of essential PPE be policed? If the market place allowing these sellers, would the market place be liable for potential action down the track? Surely there are metrics on recent feedback performance on specific item categories that will alert you of these transgressions.  ... View more

Hi, I'd like to add more products to my store but it says I've reached my limit,   Is there a way I can add more? I think its because ive reached the $5,000 but i cant even get in contacy with ebay to work this out.   any suggestions?     ... View more

On my feedback ratings page, I can see that I have 50 followers.  However, I used to be able to see who they were.  The list of followers appears to have disappeared !   Does anyone know if these have been removed, or is it a 'glitch'. Thanks in advance for your help !      ... View more

Earlier this month I fell on my way out the door (complete with the ebay satchels), couldn't get up so called the ambulance.  The satchels were the last thing on my mind.   Long story short; I was hospitalized for 3 weeks and 2 days, transferred to RPA (Sydney) for surgery and in and out of consciousness  but I did finally manage to contact a friend to get and send satchels.   Arriving home I find 42 (yes 42!) ebay messages from the buyer in which he called me a hag, a thief, a shrew and that he wished all hell upon me and my family....and the two negs.   I started deleting until I realized that I should keep them.  I'd like to reply to the negs, as I see other people do so that potential buyers can see ther was a reason for the items being two weeks late.   So how is it done, please?  ... View more

I keep getting reminder messages to register for Managed Payments.  What happens if I don't register as I like the system the way it is? ... View more

Is it legal to sell old coins or banknotes?   I have a collection. ... View more

Do you have to register for managed payments or can you leave your store as is? ... View more

Hi, i need to cancel an order placed by a customer that i could not fulfil due to problems with my supplier.  i issued a full refund through paypal but when i went to cancell the order through eBay it was asking to refund thrugh ebay as well. how can i cancel the order without sending through another refund? thanks in advance for the help, TF ... View more

Hi, Items I've bought but which haven't yet been delivered have disappeared from my Summary Page.  I now can't leave feedback even though the estimated delivery time hasn't expired.  What's going on?  Thanks for any help provided! ... View more

I have had some items on ebay for about 3 weeks or so, and it originally said, good until cancelled. Now I have just listed more items last night and they are showing as renew in 30 days but not showing now. Also, various items I posted over the last 3 weeks or so are all showing are renewing in 7 days, 14 days etc.  Why is this?  Why is the listing not continuous until sold?   ... View more

I posted my item to Sell on eBay with a Reserve of $100 and bidding to commence at $50. There were a total of only 6 bids and at the end of my auction the Reserve was not reached. The highest 'winning' bid was $60.   Do I have to now send the item to the 'winning' bidder.    What can I do if the item did not reach its Reserve?   Thanks,   Paul   ... View more

Hi, When I am selling an item and a buyer's asks me a question, I reply and post the comment to my listing, but when I reply to the message, it isn't there on the listing. Has anyone any ideas as to why this is happening?   Cheers Rex ... View more

Hi, I sold an item and through messaging with the buyer we agreed on an extra charge for freight. Through eBay Chat I was given a solution but when I go through the steps it doesnt allow me to send an invoice. Please see the  chat below -   Me - Hi, I want to change my listing from Pick Up Only to $300 for Postage, Handling and Freight to Adelaide Metro. How do I do this please as I have been contacted and had an offer to buy my item?   eBay Chat - Since I can see here that you offer local pick u, you can just have the buyer click on Buy It Now and once the item is in your Sold Section, you can then send an invoice for the postage cost.   Regards, and thanks in advance if anyone has a solution. ... View more

I just created a seller's account and listed an item. However, i noticed this item is not appearing when searched on ebay. As my seller's account is new, i'm in process of linking it with my paypal account which might take a day or 2 (as i created a paypal account also exclusively for this purpose). The listing fee of some 1.5AUD is already paid to ebay. Do i have to wait to have my ebay account linked to my paypal account before i see my item appearing on search functions? Or is it some other issue? ... View more

Buyer picked up item in person and paid cash. When I try to mark it as payment received I just get an action failed  try again error message. Why? ... View more

I would like to know if the selling promotion " Pay no insertion and final value fees on up to 3 items" expires in 2 more days, does this mean I must sell up to 3 items within 2 days or that I must list up to 3 items within 2 more days ? Thankyou ... View more

I got fleeced by a doctor ,   Sold him a Dehumidifier with a Daily Moisture Removal Capacity of 600mL/24Hours ± 20% (at 30°C, 80%RH) he opened a return request and said it was defective because it didn't remove 1100mL while he was having a shower with it I tried to explain to him that, that is well beyond It's capabilities but he didn't care so I ask eBay to step in (Big mistake) and they gave him a full refund without even talking to me and let him keep the item so I tried to appeal it and all I got was-   "After reviewing this case, we decided to keep the original outcome. We weren't able to grant your appeal because we determined the original decision was correct."     How is eBay legally allowed to do this? Is there anything I can do to try and get my money back? ... View more

Item ID 352976228944 & 352976278118 were listed on yesterday 19/02/2020, but unable to find them in eBay until now. Please help me find out the reasons and the solutions, thank you!   Regards   Sunny ... View more

I have seen a notice in red in my listing saying that the "good till cancelled" option will renew in 8 hours. Will i be charged a fee if I let it renew? Thank you ... View more

Hi to twyngwyn,   thank you for your reply, I think I should have given morre inforfmation earlier.   In my current listings, I could change a live listing from "Fixed Price" to "Send to Auction" , and I could also add "Make an Offer".   Now, when I revise a listing, those options are barely visible (in very light grey) and when I click on them, neither option works.   Does anybody know if those options have been disabled?   Thank you   regards,   John.     ... View more

Austpost tracking shows that my item has been delivered how do I let E Bay know to release money from PayPal ... View more

Hi All,   Is there an actual menu a seller can choose from to list item/s as Collectible/s please?   Cheers Gail ... View more

Hi everyone. I've just sold a couple of items with COD. We arranged this through email and they haven't pressed the buy it now button so now  I would like to send them an invoice for the items showing paid and having it registered as a sale on ebay. Any ideas on how to do this?   ... View more

I have two different accounts, do I get the same number of free monthly listings on both accounts? ... View more

Appreciate advice please.  I have an item listed to 'buy now or make offer'.  A buyer submitted an offer, I made a counter offer, then the buyer made a counter offer. I accepted their last counter offer but now have an email saying they want to cancel the offer. What happens if I don't accept their request? Are they obliged to pay and will they ? Regards T ... View more

  I reckon some of you know this story, Smythe v Thomas case, in Australia below. 1. A plane was listed on eBay auction in 2006. 2. The saler found a potential buyer who offered a good deal outside of eBay and decided to sell it to him. 3. However, someone also won the auction at the lower price than that then sued the saler. 4. The court judged that the saler had to sell the plane to the winner of the auction as the sales contract had been formed accoding to eBay agreement at that time.   My question is, if this occres now, the saler wouldn't have to sale the plane because eBay allows sallers to cancel transaction in their favor as below? https://www.ebay.com.au/help/selling/getting-paid/cancelling-transaction?id=4136   I think we used to need the resolution center to make mutual cancel agreement between saler and buyer, right? When this is gone? https://community.ebay.com/t5/Archive-Selling/How-do-you-cancel-a-sale-by-mutual-agreement/td-p/18631961 ... View more