eBay

I posted my item to Sell on eBay with a Reserve of $100 and bidding to commence at $50. There were a total of only 6 bids and at the end of my auction the Reserve was not reached. The highest 'winning' bid was $60.   Do I have to now send the item to the 'winning' bidder.    What can I do if the item did not reach its Reserve?   Thanks,   Paul   ... View more

Hi, When I am selling an item and a buyer's asks me a question, I reply and post the comment to my listing, but when I reply to the message, it isn't there on the listing. Has anyone any ideas as to why this is happening?   Cheers Rex ... View more

Hi, I sold an item and through messaging with the buyer we agreed on an extra charge for freight. Through eBay Chat I was given a solution but when I go through the steps it doesnt allow me to send an invoice. Please see the  chat below -   Me - Hi, I want to change my listing from Pick Up Only to $300 for Postage, Handling and Freight to Adelaide Metro. How do I do this please as I have been contacted and had an offer to buy my item?   eBay Chat - Since I can see here that you offer local pick u, you can just have the buyer click on Buy It Now and once the item is in your Sold Section, you can then send an invoice for the postage cost.   Regards, and thanks in advance if anyone has a solution. ... View more

I just created a seller's account and listed an item. However, i noticed this item is not appearing when searched on ebay. As my seller's account is new, i'm in process of linking it with my paypal account which might take a day or 2 (as i created a paypal account also exclusively for this purpose). The listing fee of some 1.5AUD is already paid to ebay. Do i have to wait to have my ebay account linked to my paypal account before i see my item appearing on search functions? Or is it some other issue? ... View more

Buyer picked up item in person and paid cash. When I try to mark it as payment received I just get an action failed  try again error message. Why? ... View more

I would like to know if the selling promotion " Pay no insertion and final value fees on up to 3 items" expires in 2 more days, does this mean I must sell up to 3 items within 2 days or that I must list up to 3 items within 2 more days ? Thankyou ... View more

I got fleeced by a doctor ,   Sold him a Dehumidifier with a Daily Moisture Removal Capacity of 600mL/24Hours ± 20% (at 30°C, 80%RH) he opened a return request and said it was defective because it didn't remove 1100mL while he was having a shower with it I tried to explain to him that, that is well beyond It's capabilities but he didn't care so I ask eBay to step in (Big mistake) and they gave him a full refund without even talking to me and let him keep the item so I tried to appeal it and all I got was-   "After reviewing this case, we decided to keep the original outcome. We weren't able to grant your appeal because we determined the original decision was correct."     How is eBay legally allowed to do this? Is there anything I can do to try and get my money back? ... View more

Item ID 352976228944 & 352976278118 were listed on yesterday 19/02/2020, but unable to find them in eBay until now. Please help me find out the reasons and the solutions, thank you!   Regards   Sunny ... View more

I have seen a notice in red in my listing saying that the "good till cancelled" option will renew in 8 hours. Will i be charged a fee if I let it renew? Thank you ... View more

Hi to twyngwyn,   thank you for your reply, I think I should have given morre inforfmation earlier.   In my current listings, I could change a live listing from "Fixed Price" to "Send to Auction" , and I could also add "Make an Offer".   Now, when I revise a listing, those options are barely visible (in very light grey) and when I click on them, neither option works.   Does anybody know if those options have been disabled?   Thank you   regards,   John.     ... View more

Austpost tracking shows that my item has been delivered how do I let E Bay know to release money from PayPal ... View more

Hi All,   Is there an actual menu a seller can choose from to list item/s as Collectible/s please?   Cheers Gail ... View more

Hi everyone. I've just sold a couple of items with COD. We arranged this through email and they haven't pressed the buy it now button so now  I would like to send them an invoice for the items showing paid and having it registered as a sale on ebay. Any ideas on how to do this?   ... View more

I have two different accounts, do I get the same number of free monthly listings on both accounts? ... View more

Appreciate advice please.  I have an item listed to 'buy now or make offer'.  A buyer submitted an offer, I made a counter offer, then the buyer made a counter offer. I accepted their last counter offer but now have an email saying they want to cancel the offer. What happens if I don't accept their request? Are they obliged to pay and will they ? Regards T ... View more

  I reckon some of you know this story, Smythe v Thomas case, in Australia below. 1. A plane was listed on eBay auction in 2006. 2. The saler found a potential buyer who offered a good deal outside of eBay and decided to sell it to him. 3. However, someone also won the auction at the lower price than that then sued the saler. 4. The court judged that the saler had to sell the plane to the winner of the auction as the sales contract had been formed accoding to eBay agreement at that time.   My question is, if this occres now, the saler wouldn't have to sale the plane because eBay allows sallers to cancel transaction in their favor as below? https://www.ebay.com.au/help/selling/getting-paid/cancelling-transaction?id=4136   I think we used to need the resolution center to make mutual cancel agreement between saler and buyer, right? When this is gone? https://community.ebay.com/t5/Archive-Selling/How-do-you-cancel-a-sale-by-mutual-agreement/td-p/18631961 ... View more

I need to notify buyers that i will be away but unsure how...help please...thankyou ... View more

We are now selling under Basic eBay Store, but want to downgrade it without an eBay Store (within 40 Free Listings).   Could you show me how to do it ?     Regards, Hiromi Arichi ... View more

I have been receiving phone calls and today a text message supposedly from a collection house, saying I owe money to eBay for selling fees dating back a long time. I had not heard from them before today since August, when I spoke to someone on the phone who I was suspicious of and they kept giving me a user name that I have never had. I asked them to fax the invoice to my work fax but never received anything. I put the web address into my computer from the text message and it appears to be a collection house for eBay, but then asks me to log in using the info. on my phone. I am assuming this is also a phishing text, however I am slightly concerned with their threats that this will be escalated if I don't pay. I also feel somewhat safe in that I have never received anything of this nature either via eBay or my email. Am I right in my thinking that this is nothing but phishing? Thank you. ... View more

how do i delete items ... View more

Receipts from sales go to the wrong paypal account   How do i correct this   Thanks   Alan 0428868002 ... View more

I am an Australian seller and in the last week I have noticed that my USA buyers are being charged tax on their purchases from me. This has only started happening recently as my international transactions in Oct were not affected. Does anyone know what has changed, why this is happening? Is this USA sales tax as applies to individual States? Etsy have been collecting this type of tax for a time, just have never had it happen on eBay.  The transaction record has a little (i) which when clicked on says: Includes eBay collected tax. We'll automatically deduct the tax amount from you via PayPal. Annoying aside: it does not appear on the copy of the transaction I print out for my buyers and good old PayPal calculates my fee on the tax included total - not impressed by that 😤 ... View more

I manufacture sports goods myself and selling it online on ebay Australia. I would like to get UPC and MPN numbers for my listings. I could not find any straight answer to this question.    Can you please advise how to get these numbers? Are there more than one providers? what are thier names? Thanks ... View more

Wondering if anyone in Australia received a SELL FOR $1.10 FINAL VALUE FEE offer this weekend for 2nd & 3rd November 2019? It came back for a lovely 2 weeks (that I saw) in October, and looked like it may last a while but perhaps not... I know its a privilege, not complaining - just wondering if i may have missed an offer that's all? Thank you.  ... View more

Hi. Trying to list a commercial vehicle on ebay but it won't let me without a valid vin number. The vehicle (a small bus) never had one as it was privately imported from japan. It does have a chassis number though and engine number. Cheers! ... View more

I wish to reduce the price of a listed item  - eg # 202807225043 Expressjazz   ... View more

It happened to me twice in 2 weeks. People bidding on auction items and never pay. Very frustrating!! How long do I have to wait to notify Ebay, so they can credit back selling fees and re list items? Thank you... ... View more

I am just wondering... when insertion fees are charged, does it show up immediately as owing in your account as soon as the listing is made?   ... View more