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I URGE EVERYONE TO COMMENT ON THIS

Hi, all, Thanks for looking this. It's a long story so hopefully you will not get bored. Here is what happened: 20th Oct, buyer ordered Item from us (4x Panasonic 18650 cells)21st Oct, we sent out the order via Fastway.23rd Oct, buyer sent an email r...

How to handle this one?

Recently sold a pack of fabric remnants/offcuts to a buyer with 11 feedback.It was 100g of different Mexican cottons and there are usually about 4 pieces in each pack as 100g isn't really much weight. They are meant for small craft projects and I men...

Mobile friendly adds

Can anyone understand how to correct the faults found in adds when the test provided by Ebay states shows non compliance with proposed add standards?Do I have to manually re list all my 280 adds manually?

User avatar by • Community Member
  • 836 Views
  • 5 replies
  • 0 Helpful

Payment pending?

I recently sold an item and the buyer says he has paid through PayPal. There is a payment pending icon/hourglass next to the item and it says payment was initiated a few days ago through PayPal. But there is nothing showing in my PayPal account, noth...

how to retrieve buyer phone number after paypal payment is made?

Hi can someone tell me how to retrieve buyer's phone number after invoice is paid? I know phone number is on the invoice but after it is paid ebay hides the phone number from "order details" and it's no way to be found... I need the number to make bo...

User avatar by • Community Member
  • 1621 Views
  • 14 replies
  • 0 Helpful

Resolved! If a customer initiates a chargeback and I'm found to not be liable, do they still get a refund?

Customer buys item and after a couple of weeks gives positive feedback.Track shows that the item was delivered. A couple of weeks later I get a PP message that the buyer has initiated a chargeback and my funds are held.I send PP the details of the tr...

User avatar by • Community Member
  • 1036 Views
  • 13 replies
  • 0 Helpful

Does anyone else get this?

Hi all, I have noticed that on some purchases, the addresses given to me are weird.When I get an email notice that a purchase has been made, it displays the name and address of the person, which is all good.I always double check in PP to make sure th...

ebay done themselves out of sales...?

its all getting dreadfully boring here, when it should be one of the busiest times of year for sellers... I know some of you might advise me to open a store, but I see many closing theirs down as they are not getting the sales. clearly the advantage ...

User avatar by • Community Member
  • 2124 Views
  • 33 replies
  • 3 Helpful

Resolved! How do I re-send an Invoice?

I'm still trying to get my head around the "New" format that was introduced a few weeks back......BUT I can't for the life of me find where I can re-send an invoice.......Buyer has purchased Two Items, I sent the combined invoice no problems, but she...

Click & Send item history vanished

Hi Guys, I created an Aussie Post Click & Send account, mainly for sending bigger items in 5k satchels that ebay post don't cater for... I created my 1st item last night (I didn't import items from ebay).. Paid & printed the label OK.. Then went to c...

Resolved! Watch your accounts.I am being charged for free listings

I checked my accounts on both my user names and found them to be higher than I expected and found I had been charged Multiple times on what is supposed to be free relistings.So to everybody,Check your accounts,,It got fixed up for me with some guy fr...

User avatar by • Community Member
  • 884 Views
  • 5 replies
  • 0 Helpful
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