eBay

kevin.hutch

Why do I keep getting notifications that I have logged in from locations around Brisbane when I am 1000 kilometres away in Mackay? Todays classic at 6:00 has me logging in 1 hour into the future 1000 klms away. If Mt Gravatt is on daylight saving time then it needs to show as AEDT not AEST which the rest of Queensland is on. How can I have any confidence that it is really me. Hi Kevin, We noticed a new sign-in on your account at ebay.com.au. Here are the details: Time of sign-in 15/10/2024 7:00 AM AEST Device Windows (Edge 129.0) Approximate location Mount Gravatt, Queensland, Australia If this was you, there’s nothing you need to do. If it wasn’t, please change your password right away.

julian_oz

Contact Customer Support refers me to a page where there is *supposed* to be a button to initiate contact. But after going around and around in web page circles there is no way to contact Customer Support. Like... What the...? What am I to do?

mascot2020

My saved sellers pages are now appearing in gallery view, where I do not get extra information about an item, nor can I right-click to open an item in a separate tab. Normal search is still changeable between list & gallery views.

moonbow11

Wondering if anyone knows how I open my 'save to lists' pages to view the things I have saved? Watch list is working well. I can save to my personalized lists but can view those lists. Cheers

bc3x3

The "Full Listing" filter selection has disappeared so I am unable to select "Australia Only" when I am searching for used, newly listed items. Because I can not select "Australia Only" I now get 50 plus pages of items which only 1 or 2 pages are of items from Australia. Why has this function been removed from eBay Australia website?

catsrobe

Why don't I have the customize on my search pages. I used to have customize. Now I don't. Even when I had it, I had to repeat my preferences every time I opened ebay. What's the point????? I was looking for the 3 dots. No luck. Very frustrated.

gordon_l34

Hi, Cannot share a listing any more. This function has been deleted for some reason.

skeetabomb

I want to submit a formal compaint to ebay about the way ebay manages buying. I committed to buying an item, but only after I committed to buying it ebay told me they cannot ship it. This is a problem in the ebay purchase process that must be fixed.

gordomille_4

So I bought a video game account on ebay. I didn't mind that it said "local pickup only" because you're not going to post a digital item either are you? After buying I messaged the seller 3 times over the next week to no response. I opened an item not received case which turned out to be pointless because ebay does not step in on these types of orders apparently. I did the live chat with ebay support 3 times because they said they would escalate and get back to me about it but didn't, and on the third time they told me that because it is a digital item and it said in the listing details "(Not eligible for eBay purchase protection programs)", they won't refund/cancel my order; telling me to report the seller (which i'd done weeks ago) and to keep sending them messages...

twyngwyn

No, drafts aren't loading, neither are pictures.....anyone else experiencing this?

kombivan

I don't like the new feedback page as it's agraviting my RSI all the unnecessary scrolling just to leave one feedback. I liked when more than one complete feedback Query was visible on the boars your feedback page is becoming like a boring survey page where you have to change the page each question sheet. TIME WASTING, BORING, ARGAVATING MY RSI, also not easy to absorb the feedback info any more as all the info is not visible on my page. Employ some experienced code writers not cheap kids with no life experiences or no vision The new feedback page is the worst page you have created even worse than hiding the tracking numbers. If anyone was giving you feedback that your pages were cluttered their idiots as your old pages were heaps better than now.

ice-queen-coins

I've tried changing Browsers

bon_194538

Trying to chase up a refund from months ago. Can I get good info? Thanks

oliveandhazel

Recently when scheduled listings on auction items automatically relist they have been relisting at different times. I schedule my listings to start at 8.pm EST and they end at 8pm EST and then automatically relist at 8PM again. However when they are relisting now it can be any random time, often in the early hours of the morning or ending hours apart. I have a friend who has exactly the same problem. We have not changed any settings and all was working fine for the last year or so. Anyone who can help?

casbit33

I am so sick of that passkey **bleep** every time I sign into my account. I know I hit a "never ask again" button about it before, but its still here. It has even signed me out of my account several times after hitting the "skip for now" button. I don't want a passkey, I am happy with my password that I have so why do they keep shoving it in face every time. I just want it gone. What can I do?

ernie_hack

I have this system/site issue with my Ebay Plus membership when using discount codes. I was an Ebay Plus member from May 2023-May 2024. I then cancelled and decided to re-join on the 13th June. Since re-joining, when ever I use any discount code exclusive to only Ebay Plus members, I get the "To apply this code, you need to be an eBay Plus member." Error appear as seen in screenshot. This includes my $5 monthly voucher I got sent recently which you need to spend $35 or more. But No, it still fails to work even when meeting all criteria and get the same error as mentioned. Any non-member codes appear to work. So i'm unsure what's going on. I can see from my ebay profile that I am an ebay plus member but the wierd thing is also that any ebay item listed as an Ebay Plus benfit eg: for express delivery - asks me to "Try eBay Plus for free". When clicking this link, it prompts via the Ebay App that this user is already an Ebay Plus member. When accessing the link via web browser on PC it just loads my Ebay Plus membership offers page. I have reached out to Ebay support more than 5 times and everytime they tell me they are already working on it as high priority. It's been 2 weeks now. I got 1 response after the first Ebay Support contact advising me that my issue will be fixed after 72 hours of first sign up and must log off and login again to your account. I've been doing this every 2nd day either on the ebay app or on web broswer and still not fixed. I have logged off every device known that i have used ebay on. Not sure what else to do. I did find other users with the same issue via another forum (OzBargain) recently and some of them had reported same issues but some of these users appear to have had theirs fixed after 2-3 days of joining Ebay Plus. Some users are able to use the discount codes straight after they sign up. So there is a glitch somewhere. Help Please!

lagog13

why am i not receiving any information from ebay re my purchases .i usually receive an email

melbournetown2009

need to discuss an issue with a code

lonelydog

My store inventory is not appearing in my store or on searches as it is it blocked by the message that says "This store has no inventory available in your location"

skylight2213

I keep receiving offers for items I have viewed only, but have no interest in buying. I have not saved the items to any of my watchlists or added them to my cart. And yet I am receiving offers on these items from sellers. I've been a member on eBay for years, and only started having this problem this year. Is anyone else experiencing the same? It's very annoying, as it means MyEbay is cluttered with offers for items I don't want. I view a lot of items, but that doesn't mean I want a lot of offers! I feel bad declining offers, but it's the only way I know to get rid of them. (I like receiving offers for items when I have saved them to my watchlist. So I don't want to disable all offers. I just want to stop the offers for items that I viewed only. If I viewed the item, and never added it to my watchlist or cart, that means I am not interested in it.)

wxxxxxy2864

Cannot change international postage from flat rate to calculated. The tab will not change ?

kubcat469

I purchased some wipers that the seller claimed for my van. The seller also claimed that there were instructions. I contacted the seller and no response. I started a return but was asked to pay return postage. I don’t see why I should pay for return postage if the seller misrepresented the product. I cancelled the return so I could start again, but I can’t. And I cannot contact ebay. What can I do?

kylie3819

Looking for help please. I listed 40 lots of Papua postage stamps yesterday and can see there active in my seller hub yet when I search the site for them as a potential buyer would be searching there is only 15 of the 40 lots showing? Any help anyone as I am at a loss. Tried talking to an online support person yet got the run around for over 30 minutes with no outcome

bingowinme

I cant update anything, there is no edit button, I have new everything, changed country

bc3x3

For example, if I select the category 'industrial or business', when the page appears the filters are present but after selecting 'newly listed' the page updates and all the filters have disappeared from the top of the page. Other pages that I have tried seem to be working ok.

bluetandem71

I can only see the top 2 items in my watch list. The rest have disappeared. They are still present on website thankfully. Thanks, Leah

indi0362

Has anyone else noticed that the filters (gender, garment type, brand, size, colour etc) which usually appear on the left hand side of the page have completely disappeared? I can no longer apply any filters to a search because they are simply not there to choose from. It's extremely frustrating. I've tried clearing the cache/ all cookies - but to no avail. Has eBay suddenly decided to make itself awful to use and removed them?

the3coopers

Hi all, and hopefully read by a MOD I was just typed some replies on the other boards, and noticed that there were other "Unanswered Questions" in the pane on the right side of the page. So I clicked on the first Unanswered Question, and wrote up a helpful response. Then I noticed that the question was asked way back in 2022. Looking further into it, I notice that the last edit was by a MOD who might have deleted any replies, but had not locked the thread. Hence its status remains "unanswered", and perhaps that pushed the question to the top. That is silly, because it would make it appear that I was "necro-ing" (bringing up a dead thread). 🤔 Is there a way to stop doing that ??

smboutique86

Ebay been lagging very bad the past few days to the point where i can't end 50 items at a time as it just stays on a rotating blue circle. Also takes forever to list an item and lags just when chaging brand name or other descriptions. Will never actually load the page where it says your item has been listed and constantly have to click on googles advice if i want to wait for the page. Anyone else had similar problems? have been using the laptop fine and other websites such as gumtree running fine but ebay just stalls.

Anonymous

previously i m connected with face book and instagram on ebay .... auto unlinked and now unable to connect ...any solution? thank u

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