eBay

as_bishop

I committed to purchase an item, however I have a couple of issues: 1) the seller is not responding to my questions, one being a request for the serial numebr so I can ensure the item is not stolen. 2) their bank account details for the transfer seemed incomplete/around the wronga way 3) at checkout, the checkout page said "covered by eBay Buyer Protection Program" however everything I've since read says that a bank transfer is not covered - you're on your own! 4) they are only charging $8.95 postage - it's for a MacBook... this is not enough postage to cover the size of the item let alone any insurance. I actually googled the sellers name and suburb and got a hit on a deceased person by the same name in the same suburb of Melbourne... It smells super fishy. I am going to request that they allow me to pay via paypal and I'll be happy to pay the stupid fee... but if I don't get a response or they say no, am I within my rights to back out?? Thanks.

icypole

I placed one order for multiple items. It was not received. Ebay resolution and the seller only refunded me for one item. When I go back to question it, there is nowhere on the website to do so. I tried to lodge an appeal but Ebay say case closed. I need to speak to a live person to tell them what happened. I have attached a copy of my order. Paypal no help, they say it's Ebay's decision. Need help as this is frustrating.

07janda

Hi I have committede to buy an item on ebay, but cannot complete the transaction until I add the freight component. The seller does not know what the freight component is as Aus Post has changed its method.It frustrates him as well. Please cancel the order. I won't be buying it through ebay. 07janda

10h15m

Hi Community I have purchased a digital item and paid. It seems the seller is new to eBay and won’t release until eBay release his money in another 21 days. Any suggestions?

pnemoseley

How do I see all my purchase history? I found a similar question that was posted several years ago, but the suggested answers doesn't seem apply anymore? Thanks!

au_onezi

hi, can I BUY AN ITEM ON eBay and have it sent to a different address by the seller

leatherland1

Hi, this is John .I am no longer getting an email from eBay when I make a sale. However, I do get an email from Paypal when I make a sale. Till recently I was getting a notification that I had made a sale, but I have not received those email for the last couple of weeks. I tried to find whether I had unclicked a box some where, but I can't find where I can do this. Can anybody tell me where I can find that feature, or has it been stopped or discontinued by eBay? Kind regards, John.

yoyo2000hugo

I've just purchased an iPhone via PayPal, but straight away the seller contacted me saying: I'm sorry - I have listed the incorrect paypal account on my ebay account. I got an email confirming you've paid, but I can't claim it - are you able to please cancel and re-issue to (she provided an alternative email). Does this sound legitimate??

freddie*rooster

Is a seller permitted to have a PO Box as their physical address? What happens if the returned item is left uncollected?

bloke757

i have been unable to track my article can u help pse

davibleakle-7

Hello I originally bought an item on ebay US from a seller in Tampa Florida on 5th March 2020. There was a delay due to covid-19 restrictions in the seller's City of origin and it wasn't originally shipped out by the US Postal Service Post Office in Tampa Florida until the 22nd May 2020. On the 31st May 2020 the item reached the Global Shipping Program office, Pitney Bowes, in Erlanger Kentucky, I am making an assumption that this is what the Erlanger Kentucky site is. All I want to know is that will I ultimately receive the item I purchased, at my quoted address in Perth Western Australia, from the Global Shipping Program office in Erlanger Kentucky and that I will receive a tracking number when the item is shipped out from Erlanger Kentucky and a tracking number for the item once it has been recieved in Australia for delivery to my quoted delivery address. And also what postal or courier services are likely to now be dealing with this item. Ebay is not allowing me to contact the seller directly for an unknown reason and I cannot see any shipping history any more on this item as well. Any help would be appreciated to help put my mind at ease. Thank you.

Anonymous

I accidentally ( I think ) allowed quick login for AusPost payments. When I realised I immediately ( when I found out how to ) opted out via my PayPal account. I have never stored my PayPal logins on my PC. So...after I opted out are my logins still 'out there' somewhere ????

stevbriskosk0

how ro amend purchase order to include postage payment

bella_again

Hi all, After purchasing faulty pots I have sent them back for refund. The seller has not replyed to any messages from the start so involved ebay to organise a return. The status says awaiting delivery but when you click on the case it has been delivered which AP also confirm. I've sent the seller a message but what next? When will I see my refund? What is the process now?

jottet50s

the above appeared on my Mastercard statement - does anyone know what this is? Should I contact ebay or paypal?

kretmark

hi i just wan to cancel my bid i put in on a bag i pressed enter instead of review regards mark

frankr112

HI i bought an item this one 274360626271 and the seller has not contacted me at all can you please advise and let me know, this customer has dicked me around, see account emails both ends He has made no cantact what so ever, i have asked for adress details and where i can pick the bike up from he wants COD happy to do so though no responce from the seller. Can you please look into this and respond thanks ebay!!!!!!!!!!!!!!!!!!!!

debreyfishing

wish to remove older comments about seller

carua.antho

yesterday i buy an item on e bay it wasa one price , paid useing pay pal , to day i get a re fund , and the same item is re advertise at a higher price

13afa

hi I paid for two items the seller just explained postage on hold in his country unless i pay express charges have asked to cancel the transaction and get a refund No reply as yet what can i do now ?

paulej

in my purchase items one of my items wich is taking a long time to arrive has now dissapreared off my purchase listing so I can no longer track it or leave feedback. It has been removed even before the delivery date had expired. Why and if there is a 60 day limit why can this not be extended untill the Virus busines is sorted and shipping is back to normal.

kada-9731

I'm only just started using ebay so may just need to pay closer attention. I clicked an advertisment link which took me to a store, it was only at the point of checkout that became clear that it wasn,t an actual ebay store & all prices were in US dollars so exchange rate needed to be applied. Either only australian advertising & store links, or a warning that no longer ebay or australia may help to hinder this confusion in future.. Maybe I just need to be more carefull..

henrade0

Well, maybe this is my last resort for assistance as unable to contact eBay. I hope someone can assist. I'm in Australia and want to return a product to the seller. Seller is paying postage. I started the return process on eBay. The seller accepted and said they have sent me a returns label. I can not find the label anywhere. Only a tracking number and the status on eBay show that I have sent the item back but I have not. I went to the post office to send it, stating the tracking number provided, but they say I have to pay postage. I contacted the seller and they say I need to take the matter up with eBay. I managed to find all the help pages on eBay in relation to printing the returns label. I follow all the steps but there is NO RETURNS LABEL. I got a friend who is experienced on eBay to assist and I'm doing everything right, but the label is not there. I follow help pages instructions on how to contact eBay. But all it does is refer you to articles. Impossible to chat with eBay. I even resorted to sending a tweet on twitter to eBay without reply. Long story but I hope this makes sense and someone out there can help me.

it-for-senior

eBay is pressing me to pay for an item but blocks payment as seller does not post to PO Box, which I did not spot in time. Cannot get a response from seller who shows as based in China but listing said Sydney, pretty shonky. eBay also threatening to list me as Non Payer.

cycs01

I bought an Item and was the amount and REMOVED appeared on my statement. I have however not received the item, the shop has closed and emails are bouncing back. Has anyone heard of this vender Chris

deadly-night-shade

Hi, I ordered some items from China on the 14th of March. The seller has indicted that there will be a delay (understandable!) I'm more than happy to wait, but can someone tell me how long I have to get a refund through paypal/ebay? Thanks

brijunel

I have subsequently received this item after the case was resolved by giving me a refund. how do I resolve this as I cant reach the seller their site has been closed and there is no FAQ or help category for this issue: You received a refund We've issued a refund of AU $...... back to the original funding source you used to purchase this item. Please allow 48 hours for it to go through. We didn't receive valid tracking information from the seller. Final decision: This case was found in your favour. Request reason : Item not received Case reason : Other

freddlesch

I received the item in good order and want to give feedback. However the seller's site has been removed so I am unable to do so. Wanted to send email to EBAY to let them know but unable to find how to contact.

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