eBay

synaus2013

Wanted to sell an item, never had before, the item was $1000 my listing was deleted and my account "temporarily" suspended due to suspicious activity on the account. Didn't tell my it's because I couldn't sell an item for that amount, just that I needed to verify my account. EBay customer service chat proceeded to say it was permanently deleted and that they could not discuss why and that was that and closed the chat. There was no room to discuss any mistake I made and to rectify this. Great customer service!!! Even when I log into my account there is no message, no warning in my EBay that my account is permanently suspended.

brownchook11

When I request call or try text Comes up in RED something wrong . ALL DETAILS ARE CORRECT. How can I list any Item with this constantly comes up. I am a very long sller on Ebay. Never had this problem before Richard

ogrpaul

Why do I keep getting messages to update my account and banking details. I have already done this Please explain!!!!!!

c2psolutions

I have been attempting to cancel my ebay plus membership but cannot see where the edit membership icon is within the ebay plus membership page.

2014auprass

Most of the vehicles in my country are Holden. But we can't look up parts to fit because some genius IT doesn't understand that Holden is a brand of products & not just a business name. I'm actually getting damn sick & tired of some algorithm covering my pages in garbage things that have little or nothing to do with the specific product I am looking up. "When I ask for a timing belt for a Holden 6VEi motor, It does not mean I want a idler pulley for a serpentine belt for a Holden Astra" & above all hatred of hatreds; Pages & pages of sponsored adverts of stuff that has nothing at all to do with what I'm looking up, but I now have to go through all this **bleep** because they are paying eBay to advertise them. It's nearly easier, quicker & same price to go looking for products in a shop physically. No shipping fee's, No waiting time, No unknown products, Same price or cheaper & helps boost my local economy.

0ochello0

Hi All, I recently received an email from ebay saying that my account is associated with another account, which is currently restricted on eBay. As a result my account has also been restricted. I have never seen the account that they named and have never bought, sold, or had bids on my items from this account. I have spoken to eBay about this and they asked that I message the user of this other account to ask them to rectify the issues with their restricted account so that mine can be resolved. It seems crazy to me that I should have to contact a complete stranger on eBay and ask them to sort themselves out. I contacted the eBay bidding department and they confirmed that I haven't had a selling or buying interaction with this user. They said the only option I have is to contact this user and ask them to comply.. I feel really stuck here. How can I force someone I don't know to do this?

angelic_intentions

I have contacted Ebay 3 times now ( starting Oct 25th )regarding ID verification, I’m probably one of the few people who does not have photo ID. In my conversations with them they have accepted 2 other forms (verified in chat conversation transcript) , each time I contact them bar the last time they have said my account WILL be verified in 3-5 days, last conversation was 1-3 days. I have funds on hold & it isn’t really a small amount. The item sold was picked up weeks ago. Surely this is theft, I don’t have the item & Ebay has the money for it, to add insult to injury I’m only days away from “ further account restrictions “ …what am I supposed to do now ? I’ve done the right thing even according to them via transcripts.

hobbobj1959

I want to return an item ( never had to before) and I am trying to set up a return to seller. But I cant find any of the orders I have made recently in my account. Nothing is showing up. I cant start the return process because of this. what can I do? please make answer simple as possible.

mad-122130

I ordered and recieved confirmation. Delivery date passed but it’s not showing up on purchase history and there is no tracking number. Item paid. What do I do next

har_shah

Hi There, I've been charged $48.99 for no reason. Could you please help me with this query. Thank you

sing10garry

we brought "12 pcs white goose feather badminton sport shuttlecocks" on 05/10/21 but we do not receipt any item untill now . and we try to contact the seller but he did not answer my email . so what should i do?

hxia6317

Hi please cancel my ebay plus membership thanks

tennysonelsa

Why my ebay plus account cancel? I just renewed on 26 Sept 2021 paid $49 for 12 months. I did click the cancellation bottom supposed will automatic cancel on 25 Sept 2022. Anyone can help?

dimicirce

I need to change my email address, which I know how to do but...I had accidentally created a new account when Google threw up the option to use my account (and gmail address) with them to sign in. I wasn’t paying attention and a new account was created. I’ve cancelled that ebay account but am still unable to change my existing email address (which I ‘ll be cancelling soon) to that gmail address. I note that eBay states it can take between 30 to 60 days for the data to be deleted from a cancelled account. Does anyone have any experience with the actual time taken and is it worth chasing up with eBay to expedite matters. Any other suggestions?

aish.s19

Hi, I would like to cancel my ebay plus membership please. I clicked on ebay plus at the top left side from my home page but nothing happened. Then, I clicked on ebay logo> community> answer centre and found the following link to cancel the ebay plus membership which I am giving below: https://www.ebay.com.au/help/buying/buying-ebay-plus/buying-ebay-plus?id=4755&st=3&pos=1&query=Buying%20with%20eBay%20Plus&intent=ebay%20plus%20cancel&context=9010_BUYER&lucenceai=lucenceai&docId=HELP1335#cancel After clicking on the link mentioned above, it took me to the ebay plus page but it doesn't have any membership section from where I can cancel my ebay plus membership. I have tried Chrome and Safari and got the same result whereas clicking on help took me back on a loop. I really appreciate if you please guide me how to cancel my ebay plus membership. Thank you

ozline.imports

How do i contact ebay to join. It says contact ebay

weggie01-2007

I received a robo-call saying a purchase had been made on my account for A$350 approx, and advising to push 1 etc if I hadnt made the purchase. I did not do this. I hung up and went and checked my ebay account and changed password on everything. Ebay you need to be aware of this.

dayfost72

What can I do if someone made a purchase using their eBay account and my old cancelled stored credit card information?

wtrwld

I have tried several times to enter my current credit card onto my business account being very careful with my entries but it keeps being rejected, what do I do now?

abradeb

I have used this account for many years that I set up I the UK. I can purchase here in Australia and have things delivered here but recently sold an item which would of been paid into PayPal now it wants a uk bank account and will not accept my Australian bank account? Do I have to set up anAus account and also use a different email address ?

soccercardsfc2021

I am not happy with the outcome of a payment dispute. I am a seller. I have spoken to a representative on the online chat and they have said they cannot offer me seller protection. So I now have to pay back over $200 and I no longer have the item as it was posted - via Australia Post with tracking! Can someone please tell me how I make an official complaint?

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