eBay

Hi...Im wanting an explanation on why and what in 1 of my orders tracking drop down , the in transit position is now indicating a full red circle....this i have never seen before....is it posible that this order has been stopped somehow somewhere.... ... View more

I have chosen Australia Post Packaging, small satchel... can't see any cheaper alternative.  It's not much, but it's not right?   Added to the fact that we don't get credit on fees paid after refunding postage.  This often happens after customers have paid separate postages due to some glitch with ebay not allowing purchase without payment.  This would add up to considerable amounts in Ebay coffers over a year.     It's not worth making a phone call over and anyway, it's Sunday.   ... View more

Hi,    I set up a sale with postage costs. The eventual buyer requested pick up, which was fine with me. How do I mark this on my Ebay sale item so that I'm not charged for postage costs that weren't required?   Thanks, Jane ... View more

I am in Australia and sold an item to a USA member.  Ebay invoiced the buyer for Aus$19.00 for economy airmail rate to the USA.  When I visited the post office the cost was Aus$32.70.  How can I recoup the balance and why does eBay quote the wrong rate? ... View more

In the buyer’s PayPal address they have there postcode as 4141 but it does not exist and there suburb is 4131, but if I change it and something happens to the parcel is PayPal going to say I send it to the wrong address? I have tried to contact buyer but they not replied ... View more

No tracking number evident. Please advise status. ... View more

How can I get a large flat parcel (not heavy) from Uk to Aus cheaply? ... View more

I was told to open a non receipt case by the seller, as my guaranteed  delivery date has passed and the item is still in transit. What is that.  Thanks ... View more

Hi there, I am looking at posting some of my stickers overseas, to US,UK & New Zealand, these will be sent by standard letter rate, my problem is, if I tick the box for those countries, I am only given 1 option for the post price, and it is a cheaper to send to New Zealand then the US & UK, is there a way to do 2 different prices to suit the country being posted to ?????  Thanks ... View more

 I have received to confirmation emails indicating that I have been charged twice for the same delivery label. how do i get a refund the the duplicate label ? ... View more

  I have not received a tracking number for order 09-04221-58299.How can I obtain it? ... View more

EBAY has returned an item a second time that I need desperately. I filled in a form that asked questions about the return. I told them that I had already returned it. Then I get another email saying they had returned the replaced item, without even delivering the item to me. I can't contact anybody and am so angry  as it's ruined my Xmas. What do I do ?  I doubt the seller will be happy to pay another return delivery fee and it maked mre look stupid. Helen Barclay ... View more

I'm totally new to selling on ebay, only just created an account as I got an offer email from then for no fee selling for a month, I have some camera equipment that I'm listing and expect that it will most likely sell internationally - how do I stipulate DHL as my international shipping option in the listing? ... View more

Hello, As the title says, when receiving items now sometimes there is an extra line in the address with "ebay:" and what appears to be random letters/numbers after it. What is this about? Thanks ... View more

As usual I was bitterly disappointed with the Global Shipping Program.    Firstly the shipping costs to Australia are ridiculously high, then they seem to take much longer to ship than even USPS, and then they keep adding fees for packaging (which the seller has already done) and then the Import Charges are added later!   As the item is under $1000 there are no import changes to Australia.  We do have a GST tax but that is meant to be 10% not 25% the GSP charge.  PayPal usually charges this GST amount, not eBay.   I have been burnt every time I buy an eBay item that has GSP.  I really should stop buying on eBay.  There are many other methods to shop.   ex Angry eBay shopper. ... View more

HI,   I am offering free postage but do not use Australia post - due to costs.  Can I still use the "offer free postage" tick box so customers know postage is free but not use australia post.  If so how please?  I inform customers so they know exactly what to expect in details section.   Appreciate any assistance.   Regards  Roz   ... View more

Aus Post "Large Satchel" at a cost of $18.30 does this include the actual satchel, I went to the post office and they wanted to charge me an extra $18.30 for the Satchel. If the Item on Ebay does not include the satchel please rename the product or make people aware that you are only paying for postage and not the container otherwise it is just as cheap and convenient to bypass the ebay postage and do it all through the Aust Post ... View more

I have had two parcels sent through Global Shipping Centre in the UK one has been through australian customs but the other is still to be released by customs both arrived in Australia on the 7th November one package was delivered on the 13th Nov. other is still has not been released. Are they on strike? is there a massive back log, has it got lost in their facility??? ... View more

If you book with Sendle, they will then sub-contract the delivery to the cheapest courier for the job. You might see Couriers Please, Fastway or any of a number of smaller regional couriers bring your parcel.   Is everyone aware of that? Sendle are NOT couriers. We have a rogue Couriers Please courier on the Sunshine Coast who throws parcels over our fence. Sendle have told us in writing that their couriers are not allowed to enter gated properties. We simply have a fence with a gate in it.    Now partnering with eBay, Sendle are promoting a door-to-door delivery service. Don't believe it!    When things go wrong, Sendle will simply say it is nothing to do with them. They take no care and no responsibility.   Stay away! ... View more

It has disappeared from drop down menu when listing.  It used to be $7.55, but all I see is standard postage or australia post satchels which are $8.65.  If you made a mistake, you used to be able to change it when printing the label, but that seems to have disappeared too. ... View more

Hello, I have been watching & have bought a couple of bass guitars from the U.S.A. & had them shipped to Australia. The two I have bought were sent via the 'global shipping program' & both were under $40 AUD for freight. Others that I would like to bid on or "buy it now", have been between $200-$300 AUD for freight. This too under the 'global shipping program'. Why is there such a huge difference in the freight cost under the same program ? Cheers Shaun. ... View more

When creating a listing and selecting the postage component, eBay offers small medium large and extra large box and satchel. When the item sells and I select to print the postage label it doesn't offer the medium or extra large satchel only boxes are available. Am I missing a button somewhere, or do others have similar problems. ... View more

I have had an Australia Post email sent to me, it says my item has been delivered, it gives a tracking number. I have followed this up with Australia post; they say that in deed my email address was the one used for this purchase, that the product was sent to an address not my own. I have no record of a related purcahse on my PAYPAL account with that tracking number. I have no idea what the product was nor the address of the delivery. The only things I have to go on is that the item came from a company called "UNION" & that the postage cost $6.32 AUD. Australia post can give me no record of the delivery address. Australia post says I need ask EBAY the details of the sale, I have the tracking number... that is all. It's weird, I wonder if someone is using my name to purcahse items. How can I deal with this? I don't know how to contact EBAY to speak with someone about this. Any enlightenment will be happily received. ... View more

Dear Ebay   I am confused as I have printed a label via ebay ..but do I pay the post ofice or do you bill me and how?....will it be through my Pay Pal account?   Regards   Greg ... View more