eBay

kdactrade

Sendle Review I’ve been using Sendle to ship out products, but honestly my experience hasn’t been good. The main issue is overcharging. I declare the correct size and weight, yet many of my shipments get hit with extra adjustment fees after the fact. For example, I’ve had orders show as $23 at checkout, but then my balance shows $46 missing — and no clear notification or explanation. When I contacted support, they weren’t helpful. Instead of properly investigating, they just pushed responsibility back on me. I’ve had over 50 shipments with the same issue, and it feels like they don’t want to take accountability. Shipping services should be transparent and reliable, but with Sendle I’ve found it stressful, unpredictable, and expensive. At this point, I’ll be reconsidering whether I keep using them at all. ⭐ 1/5 — would not recommend unless they fix their billing and support issues.

manbiau2015

ES1002965400106UB0104001700N This is my tracking number. I got messages it’s delivered but it’s not delivered . What can I do?

candice25_2009

Hi I've placed wrong tracking order in how do I correct it

pag_30825

I have been advised by DHL via shipment tracking that my parcel was delivered on MOnday 11th August, but I have not received it. Was home all day. Shipment No: 60120210745675.

toysandthings12

So what is the latest with peoples shipping complaints. Mine seem to be 1 in 5 on average fail to be received properly.(Aus post) Thats an absurd rate of failure. any suggestions?

cklee88

Bought 2 items from a seller which was apparently eligible for combined international shipping. I messaged the seller just to be sure he can do that and he happily agreed. When checking out, the sum total for postage shows that I’m paying twice, but the seller assured me that he will give me a refund for any extra postage paid. Upon checking out, seller told me that eBay’s combined postage mechanism worked automatically. Was sceptical at first but he showed me a screenshot which says that I only paid $5.10 for postage, which is absolutely different from what I actually paid (I paid $17.86). In other words, combined postage worked for the seller but not me, and eBay seemingly pocketed the difference. Fast forward 8 days later today, I’m still trying to explain this issue to eBay CS, which is proving very hopeless. Easy money hack conjured up by eBay or newly discovered bug? Anyone else faced this before?

rifflerunjh

How can I change my shipping address for purchases?

lyn_1948

PFL driver did not buzz threw parcel ...it was found by a neighbour...why do you allow this behavour ?

ghostrider73

I bought 2 comic books on eBay but when the parcel arrived it only contained 1 book and it appeared to have been tampered with. After this a new parcel tracking was generated with the other book tagged to it. It arrived about 5 days after the first and was repackaged without the protective packaging of the original and arrived damaged. Presumably this was customs or similar. But the question is, who do I go to for recompense? I don't want to return the item as the damage isn't major and its a book I'd been looking for for a long time. In my view whoever repackaged it should pay compensation for damage, but what's ebay's answer?

okinawajapanfinds

i cant change pickup address. my home address and sending address changed but old pick up cant seem to find how to change it.

bargainboutique13

It looks like i have been charged twice for shipping as 2 payments deducted for the same amount, 2 different tracking numbers but the same order number. How do i contact ebay? thank you

nosse-2364

Hi There i recently purchased your items through the ebay order no : 11-13289-67502, costomer reference 69229. Would pls change my address caz i put my previous one could you pls send these items to [removed for privacy]

ritson-au

As title says, I've got a parcel that tracking indicates has been at ebay's international shipping hub for over 2 weeks. I ordered another item from another seller at the same time. Both items were at that same hub at the same time, one has now arrived, not the other. This is no fault of the seller either so I should not have to take it up with them. How do I prod ebay for some action??

bargainboutique13

I made a mistake with dimensions for sending a item which has sold.

tcgpluto00

I received a notification that my parcel had arrived and when I got home and went to open it, I realised it had a different person's address on the back and my address on the front. When I opened it, it was a completely different item to what I had ordered and I assume it was meant for the person who's address was on the back. The thing is, this package was ordered internationally and was sent to an address which I assume is a warehouse where ebay redirects international packages to before shipping them out. This appears to be a mistake that ebay has made and I was wondering how I would go about resolving this as its not the seller's fault (They informed me the item they shipped was packed in completely different packaging to what I received) Thanks in advance.

maro-2524

I would like to be able to use tracking and protect the tazo as well. Any advice would be appreciated.

alan688223

I am being charged postage even through the add clearly says Free Postage. When I go to pay, a charge of $10 Postage and Handling is applied. THis is misleading advertising and should not be allowed. I have tried to contact the seller, no response. How do you complain in Ebay?

jonaflour0

My customer is using Pack & Send to receive the item and it does not appear to have the 6digit code to conirm pick up?

jack3c_55

its a international order from England to Australia and i only just checked as i had not updated my housing information. im not sure if it has been shipped yet. i ordered it yesterday

harbye0

I got a text message that my parcel has been delivered which was not true, Order No: 04-12894-80928 ID 267201990238 Tracking No; LG000549027US carrier USPS

dmreal

Im selling cubeez, or atleast trying to. On other listings (See here: Link ) all of them have a letter service by Australia Post, but I can't find it on my posting options.

friartucksheavenlyhome

I have had an international parcel returned because of duplicate barcode detected issue but I don't understand why.

supergran1010

an amount of $18.56 was refunded to my account on the 26/02/25 unfortunately my account was hacked and i had to close the account at the time this was done you have been supplied with new bank details and i have been to my bank on two occasions and this amount has not been returned they have told me the amount would have been sent back to E Bay can you please check because it cant be floating around in mid air please find my refund. Thanks

bran8535

I purchased an iPhone over three months ago and it has now developed a fault which will cost over $300AUD to repair. The seller in China has requested the phone be returned. As it is outside of eBay’s return policy how do I go about returning the phone and for it be monitored by eBay?

hats_hats_hats_hats

I'm a seller. I want to set up a rule where buyers get free postage on the second item they buy from me, but NOT further items. I can't find how to do this. The items I sell weigh the same, so buyers can benefit by having two of them shipped in the same box. However, adding a third, fourth, fifth etc item would require extra boxes and therefore extra cost. Shipping would be something like: 1 item - $10 2 items - $10 3 items - $20 4 items - $20 5 items - $30 ...and so on. Can anyone help?

rsanchez91

Does anyone know how to have the package delivered again since it was returned to Global Shipping Center UK?

craftsandmore5

Hi, I use calculated ebay postage labels for items that need to be sent as parcels. Most of the time ebay calculates the cheapest postage option (Sendle or Australia Post) for the buyer. Over the last couple of months I have had a couple situations where a buyers address is a Parcel Locker but ebay calculates the Sendle rate, which it should have been Australia Post. I contact ebay via chat and they fix it by giving me the difference back in credit - which is very time consuming but a good outcome. Today it happened again and I was slightly confused what the chat agent was telling me, see below: 1. I have checked the details and could see that the buyer choose postage label and did no specified any service hence gets charged for average postage cost - why can't ebay fix this problem, if an address is PO Box or Parcel Collect Australia Post is automatically chosen, why not Parcel Locker 2. Here, I can see in buyers address parcel locker is mentioned because of which sendle option is not available for shipment. We recommend you to kindly remove parcel locker option and ask buyer for correct address without it, then you can ship it with sendle parcel - I asked the agent where do i find the "remove parcel locker option" the response I got was "I am sorry?" - Does anyone know if there is an option to remove parcel locker?? 3. No worries, I means if you edit buyers address and remove the words "parcel locker " then you can ship it with sendle with low postage - ???? - editing an address, can we do this again - I thought that option was removed years ago. 4. I wrote "This is an error ebay needs to fix", agent's response was - There is no error as buyer gets charged with option they have choosen only and as a seller you can get a label with that amount" - but ebay are charging buyers incorrect postage as they are not taking into account that Parcel Locker addresses cannot be used by Sendle. I have no problem using Sendle and I do like there rates for my buyers especially as most of my items are on low price side. Any suggestions how this can be escalated to get fixed.

ann2010oz

My issue is about sellers who offer free postage on items, usually with a weight over 2-3 kg. They mark the item as shipped not long after payment is made and then a few days later message to inform me that their carrier lost the parcel or that it cannot be delivered due to a being in a rural area (which is only 2 hours from Sydney). This has happened countless times now and is very frustrating because I get deliveries with no problem from eBay all the time. I feel this is a deceptive practice and is employed because they realise the postage fees are slightly more than metro areas. I'd rather them be upfront and I'm happy to pay for postage. Please don't offer free postage anywhere in Australia and then play games when you see it's in a rural area. Mention that in your description for eg "We don't post to rural areas or can't give free postage to rural areas" but don't mark items as posted and then pretend it got lost or carrier can't deliver.

jocraw_2387

I have contacted aramex before and they ignore all correspondence. The last tracking update was on the 13th, three weeks ago.

jezza_957

How can I know that it isn't going to be sent through dodgy PF Logistics when I just purchased an item and in the shipping info bit it said Australia Post Standard Parcel? I then receive the tracking number and all that a day later to find out it is PFL. I don't want anything to do with those frauds, I have had to get refunds twice through eBay because of them, they have no real customer service and they lie about your parcel being delivered when it hasn't. Had another issue with them over a purchase I had made on another website also. While I managed to get my money back every time I don't want the stress. So honestly I won't be using eBay unless I can stop having things sent through PFL.

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