eBay

grannytakesatrip17

I am sort of holding off with some of my nicest items to list them for the Christmas period, what do experienced sellers think is the best time to start going for it?

grannytakesatrip17

Hi there, I have been trawling through the fees pages and cant seem to find out how much extra the fees are to schedule sales? Also can you schedule for up to 10 days? Any help would be much appreciated. Thank you 🙂

galaxygaylesgoodies

I sold some items as a lot for $5.50. buyer has left me positive feedback, now has contacted me wanting a partial reund, stating some items dont work,without posting items back, I have requested he send all items back and I will give full refund. Buyer has been rude throughout whole process, I wont give partial refund only whole refund after he returns items is this correct. thanks

heavenly*

Can I change an unpaid case to a mutual cancellation case? If not, can I close an unpaid case without the buyer receiving a strike?

jodsno1

Hi all i stuffed up my e-mail address on some of my current listings and cannot work out how to edit it...any advise will be greatly appreciated...I'm just gonna crawl back in the corner now with my sookie blankie for a few minutes 🙂

troyrachel2008

I sold 2 items approx 2 months ago and the buyer still hasnt arranged pick up however he has paid the money already, how long do i have to give him to pick them up and if he backs out do i have to give him a refund??

skinner4828

I have a buyer who has requested a cancellation of transaction as they cannot make payment via paypal. How do I proceed with this?

itsmyshoe

Increasing number of buyers ask me to send combined invoice them for items they're interested in, but they haven't purchased them. I've been telling them that I can't create an invoice without their purchase. I might be missing a lot of sales because I couldn't invoice them. Is there anything I can do? Thanks guys

jazzcait

I recently sold an item via auction, and it the item description I clearly put them payment must be made within 2 days of auction closing, No payment or contact from buyer, I have sent them a message asking for payment or item relisted, no response. Do I just relist the item?

08tommyg

When I'm listing a product to sell, I go to change the location address and the sceen goes into loading mode and stays there. Please help!

geoffro0123

Suit

spockslade

Have sold on ebay in the past with no problems, but for some reason my email has changed on recent items. I have been using my mobile to upload items. I have 5 payments pending, so how do I enable the payers to pay? thanks

bobbee*cakeprints

A buyer bought & paid for an item of mine 6.5 weeks ago and has just messaged me to say they never rec'd item and want a refund. What should I do?

alibubba78

I have noticed Pink tickets are being sold for $349.00, however tickets purchased would of cost no more than $149.50, understanding your policy and procedures. Is this a breach of your rules and policy guidelines to sell the tickets above purchase price.

victor.daisley

Under actions on the Active Selling list there is Assign automation.what does it mean?

extra_malt

As above, can i remove an item from sale early as i have an offer to buy it from outside of ebay. The item still has three days left to run.

prim1952

I sold a set of cushion covers, the buyer would like to buy another one, do I have to advertise it or can I send directly to buyer?

heavenly*

Oh dear, I activated an unpaid claim and had no response at all from the buyer. It ended yesterday with an unpaid strike against her name and I relisted the item. She contacted me TODAY to say she was so sorry and that she had been moving house so wasn't online! Now I need to find out if I can reverse the case and the unpaid strike as she says she'll pay for it Thursday. What can I do to help her? Thanks

Anonymous

As above. This was the description of the item. The buyer says she received it yesterday (I checked the tracking no with AP and the item was actually delivered on Friday 5.10) and she says it is not as described. She says the wool is "rough and scratchy" and the cardi has pilling and it's only in wearable, not good, condition. She also complained about the packaging, that it had been just shoved in a "sad" plastic bag with a roughly tied bow and the cardi was wrinkled. The item travelled from Melb to remote WA and AP are rough with their items and it's inevitable that the cardi is going to get wrinkled and it's nothing a wash and hanging out on a line wouldn't fix. (It was washed anyway before going.) I have a good memory and I remember the bag I wrapped it in and it wasn't the bag she said it was wrapped in. She asked no questions about the item before winning it. I didn't notice any pilling and to me the wool is just ordinary wool but had she asked questions I'd have examined the item and answered her. She then questioned my honesty and said that it didn't look like it had been bought last year and that it looked much older than that. (I am required by my profession to be honest so I was very personally offended by this.) I told her she can have my Visa statements to prove purchase if she wants them... I have offered to refund her the item if she sends it back to me at her cost. She wants me to pay for her postage and she'll refund me my listing fees. What do you all think? Thanks.

mjn-retroquirky

I'm trying to edit my listing in the 'Describe the item you're selling' section but it won't let me make any alterations. Help! I've tried using Mozilla and Firefox but to no avail, and this isn't the firs time this has happened. Has this happened to anyone else? Any suggestions?

rosezarkadis

Just went down to the red box and ran into the courier who was doing a pick up. He told me that he was told 2 weeks ago not to take these satchels and we have to take to post office to post. I said it didn't sound right and that I have being doing so for years. He said that if I continue to do it they will all be returned to sender. It is weird cause it actually says that the satchels can be placed in red box- is this false advertising. Confused & Bewilded

aussiekev2012

After you open a store how long does it take for your listed items to appear,or am i missing something.

books223

I would like to get everything ready - and hopefully more than one item at a time - when I have more time, but not actually list it until a better time. Is this possible?

robind2000

I'm trying to pay my ebay fees of £14.28 using a one off payment from Paypal. But it says I can only pay my fees in AUS$ or EUR's or US$. My ebay account is Australian and my Paypal account is UK. I'd like to leave it that way. Any suggestions? Thanks in advance. Rob

orchen2012

Hi lately I have list few perfume 2 were removed i can't find any restriction or limitation regarding listing perfume?

angelasayswhat

I may be well blind however I cannot find a link anywhere onsite to create a "ME"page - could somebody please post a link here?

far-away-fashion

can a buyer leave negative feedback after you have opened an unpaid claim against them for not paying for an item.

*provost*

There's a seller I have used for a long time and many times who did not reply to msgs from me about a damaged product and now I am blocked from buying from them. I note in their feedback for others that have left negative or neutrak the following replies: neutral/negative feedback = permanent block. Enjoy shopping elsewhere!!! How is this a valid and acceptable way to handle matters as a seller?

4964apache

purchase details where I can also leave feedback as well as archive the sold item. Thanks in advance for your undoubtedly excellent advice. Regards Sandy 4964apache

bad_boybubby

Can a seller put a photo of a item in the Item Description area. I am sorry I know this question has been asked before but I couldn't make-out the entire question and didn't find an answer to the question with this new Q&A format. Any advice would be appreciated.

More Knowledge. More Possibilities.

Announcements

The eBay for Business YouTube Channel

Seller News: July 2025