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SHAME ON YOU EBAY!! For stealing people's money....

absolutely disgusted by ebays lack of process and consistency. Had one buyer open a case because the item was still in transit then escalated it. Of course ebay gave refund. 3 days later the tracking showed the item delivered. We opened an appeal but...

My first "shoplifter"

Any advice welcome. Buyer purchases $7 CD. He receives the CD but tells me he doesn't like it. I say - no problems I have returns policy (buyer pays return postage) so he says great I will send it back for the refund. In the meantime I check the feed...

User avatar by • Community Member
  • 788 Views
  • 19 replies
  • 0 Helpful

how to get more buyers to look at my listings

I have been wondering how I can get more people to view my listings.Atm I seem to only get on average maybe 5 people per listing per 7 day cycle on most items.Maybe I have made some mistakes in the titles I dont know.I dont think its the prices.Is it...

Slow sales - the Force is WITH US = Sellers

Hi all Had troubles with slow sales - right now, or recently? I have too! Remember - we ARE eBay's lifeblood. Without Sellers, there can be nothing to sell - therefore nothing for buyers, and no cash for eBay and its staff etc. If our sales drop due ...

User avatar by • Community Member
  • 706 Views
  • 11 replies
  • 0 Helpful

How do I get the checkout cart to combine postage?

I've just set up a listing with variations. I've set it up so there's a flat rate ($4.90) for postage, with zero charge for any additional items. However, a potential buyer has just told me that whenever he adds an item to the checkout cart, it adds ...

Resolved! SMS alerts for Australian account / mobile?

Hi, I want to receive SMS alerts for when I've sold an item, recieved an offer or been asked a question. I have an Australian eBay account and mobile, and after searching online, can only find methods for US/UK accounts / mobiles. Does anyone know an...

User avatar by • Community Member
  • 3339 Views
  • 14 replies
  • 0 Helpful

need help---click and collect

I received an order, when I checked the buyer's address, it shows as Big W. I think this means the buyer chose Click and Collect. I have been selling on eBay for 2 years, this is the first time buyer chose Click and Collect. My question is, should I ...

Unpaid item policy - negative feedback

This may seem like a newbie question considering I've been here around 20 years, but I have so little problem with this sort of thing, I can't remember the last time I had to go through this process, or what rules may have changed since then. I sold ...

User avatar by • Community Member
  • 435 Views
  • 5 replies
  • 0 Helpful

Ebay Sales very very slow.

Used to get roughly $14k give or take a month, but now I’m lucky to get $9k. I don’t know what’s happened. I’ve got about 90 listings and I’ve put lol on sponsored, this helped for 1 week! Can someone please have a look at my listings and maybe give ...

User avatar by • Community Member
  • 3404 Views
  • 86 replies
  • 0 Helpful

Cant list things from cuba

I listed some stamps from Cuba and got a message I cant sell anything from Cuba ,So listing was stopped.It is because of a USA embargo..Why does Ebay Australia not allow it. Then I checked on Ebay Australia and there are coins and stamps from cuba li...

User avatar by • Community Member
  • 449 Views
  • 4 replies
  • 0 Helpful

Other shipping options on the Ebay selling ?

Hi, So Ebay used to have quite a few options you could select when choosing shipping options, but now it is only Austpost. There is no option to put in a another shipping service. Is there any way to change this? Also, why did they remove all the oth...

Resolved! Setting a decent eBay homepage?

Hi Guys Does anyone know if it's possible to set the homepage so that it's Selling Sold? It's annoying to have to come in at the stock homepage - every time (with the usual promo stuff), when you really only want to check and manage your orders? Chee...

User avatar by • Community Member
  • 370 Views
  • 4 replies
  • 0 Helpful

Buyer manipulating a photo to invent a "fault".

Anyone ever had to handle a buyer who's manipulated a photo to invent a "fault"? I sold a frontlit e-reader a couple of weeks back to a buyer who is now claiming the display is faulty, and has supplied what looks like a manipulated photo as evidence....

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