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Forum Posts

How do coupons work?

I recently bought an item using money and an ebay coupon, the item arrived damaged and I was refunded what I paid but I didn't get the coupon back. I just rang customer support to see if I could get it back and the lady I dealt with told me no. She a...

Why was my appeal knocked back? I want my refund

I prchased a deisal heater from seller REMOVED. The item did not arrive. I went through the resolution process and eventually I appealed. Why and on what grounds was my appeal not sucessfull ? I want a refund and an explaination!!

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GST on *all* Imports? Not necessarily.

According to homeaffairs.gov.au From 1 July 2018...There will be no changes to: the AUD1000 threshold for reporting and collection of duties and taxes at the border How I read this is that if GST is not collected at POS then it's not collected on imp...

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  • 2 replies
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Who authorized GST deduction from my Paypal account?

I recently purchased an item from OS and I noticed an additional unauthorized deduction from my paypal account in relation to this transaction, after questioning the transaction I was informed it was GST applied to the item.I did not authorize this d...

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Item received broken

I bought an item from a seller. It is actually the 2nd one I have purchased from them, the 1st one arrived fine. The 2nd one arrived shattered and broken. I emailed the seller and asked what I am to do and this was their reply: We are so sorry to hea...

Resolved! How long does it take to receive a product from the UK?

It's been a while since I've purchased something from the UK but, from what I remember, last time it only took about two weeks for my package to arrive after it had been posted. I placed an order for some books on July 16th and received a message fro...

Paypal 'security hold' on payment

Hi all. I have just paid for an item (on another site) and have gotten this message: In accordance with our policies, we review certain transactions to make sure they don’t pose any risk to us or our customers. Your payment is currently under review....

Resolved! Buyer hasn't posted (it's been over a week)

Hey guys, so I made a purchase from a seller on July 31st. I paid via PayPal with a credit card and the payment cleared on August 2nd.However, it's now August 8th - the estimated delivery date was August 7th and the seller hasn't even posted my dang ...