eBay

How come my junk drawer jewellery lot has been restricted an I'm not getting it now through the global posting company...but I ordered another from different seller an that one got through... ... View more

I am returning an item . There is a return label button . After i click on this, another page pops up that says    "Ready to use The eBay Supported Returns Provider? Great! To share info about your eBay account and let The eBay Supported Returns Provider act on your behalf, we need your consent first. Don't worry: we won't give the application your eBay password. And if you ever change your mind about consenting to this application, no problem. Just go to My eBay to take care of it. Please be sure to read the The eBay Supported Returns Provider terms of service and Privacy Policy, because these are the terms and policy that will apply when you use this application. We don't manage policies set by other companies. When you agree, you're letting us share your eBay account data with The eBay Supported Returns Provider, and you're letting The eBay Supported Returns Provider act on your behalf on eBay, as described in their terms of service."   is this legitimate ?  why would you bring in a third party to share your details with ? I onlly want the label for return so i can go to post office ! So just checking if its ok to agree to this , or is this some scam ?    ... View more

Hi, I open an return case for one item (order number: 17-06150-04285). Now i want to close that because seller will give me 10% return if i close that cae. But i am not finding any option close that case. Can you please let me know how to do that.   Thanks ... View more

Hi , Just wondrering about the small prepaid satchel , The option to choose it is not there . Is it a glitch ? Or is Australia post not using them any more.? any help with this would be greatly appreciated. Thanks ... View more

Hi   I'd like to know if you ship to South Africa?   Thanks ... View more

I printed a label twice on 24/8 to Coin bear.  ... View more

How is it possible for the $4.95 item in NSW to have free aus post shipping to all of australia:   https://www.ebay.com/itm/Analogue-Alcohol-Ethanol-Sensor-MQ3/283442677525?hash=item41fe800715:g:rV4AAOSw08hcqEup&shqty=1&isGTR=1#shId   I am trying to sell on ebay and the minimum for aus post shipping is $8.00.   Thanks ... View more

Seller has asked that I confirm receipt of my purchase so the Seller can be paid. I have paid but Seller is saying EBay is holding payment ... View more

Trying to find where an item is that was purchased on the 24/10/20 and money has been taken out of the account. ... View more

I go to great lengths with packaging having had bad experiences using Aust Post. Sturdy boxes, reinforced inside. Tripple layers of bubble wrap and bold tape with FRAGILE stickers all over. Far too many of them arrive damaged. This is heart breaking for my buyers and me. Any advice would be appreciated. I feel as if I can never rely on Aust Post in future. ... View more

ARE EBAY TRACKING LETTERS FOR ENVELOPES  ALL LOWER CASE OR A MIX-THE I AND L NOT SURE ... View more

Hello,   two sellers have now notified me to advise that an ABN number and the word PAID is appearing amongst my postal address? I am not sure how to change this as there doesnt appear to be any issues when i checked the postage section on ebay.   thank you     ... View more

I am an Ebay plus member but I am not getting the free expess post upgrade what do I have to do to receive this benefit, or if this does not happen then what is the benefit of the $49.00 membership.   ... View more

I have a buyer who wants more that one item that I am selling individually - I can post all three it for the same post price but ebay is asking that he pay three seperate postage prices individually - how can I cancel two of the three postage  ... View more

Hey all my daughter purchased an item and recieved this message from the seller. The seller is in the USA and is having trouble converting the weight. We are not keen to cancel then rebuy as it will take days for the refund to come through and then we would have to rebuy in the mean time. Can anyone help?   This is the sellers message.   The problem is that when something is purchased from our foreign site, it makes me convert weight to grams from ounces. Your package weighs 1,361 grams. It does not let me enter a number that large. I talked to ebay but they have not solved it yet. i think at this point the best thing to do is to have me cancel the order, then relist it and send you the link to the item on the US site. ... View more

Hello,   I have an item I have done the shipping for and printed the label, with Australia Post. I put the wrong weight in by mistake and need to change it. How do I do this ? ... View more

Today Australia Post wanted to refuse my domestic parcel (same state) because it was too large based on 'girth' (?!)   I carefully measured the weight and dimensions according to the Australia Post Shipping Calculator. According to the calculator, the box was perfectly fine as it did not exceed the max length of 105cm. Dimensions: 60x41x53 (cm). Weight: 6.1kg. The packages volume was 0.13m3 (the maximum allowed is 0.25m3).   according to the shipping calculator, the size and weight was perfectly. No mention of girth. according to the Size Guide on the website (https://auspost.com.au/business/shipping/check-sending-guidelines/size-weight-guidelines) the 140cm girth limit only applies to International Parcels - not domestics parcels! In the Domestic Parcels Guide (https://auspost.com.au/content/dam/auspost_corp/media/documents/domestic-parcels-guide.pdf), there is no reference to a 'girth' in the entire document. Size limits are listed on page 6 (P1.2.1/P1.2.2/P1.2.3) of the document. Only citing max length and volume After making my point the reluctantly accepted my parcel but said that most likely, they won't deliver it and will return it to me... My point is that there is not max. girth limit for domestic parcels, based on Australia Post's info that is publicly available. Did anyone else encounter this problem?  ... View more

MY ITEM WAS DUE ON THE 04/09/202 HAS NOT YET ARRIVED ... View more

I returned Item No. 124099705828 today, as it was faulty, for repairs, and I paid $43.15 sending it back to the seller, including $18.60 insurance, as per the seller's request.   I recently sold an iPhone 8 Plus Item No. 203096769654, in near perfect condition. Still, the buyer wanted a perfect, instead of nearly perfect, and I refunded immediately, and I also paid for the postage to return the phone to me.   What I would like to know is at what stage and who does the responsibility of the return postage liability determined and by whom?   It seems that I am paying for all the postages, and it seems unfair.  Guidance, please. ... View more

invoice 081320-884810930054  you have charged for 2 postage for one sale ??? the postage was $17.68 per sale ..BUT your charge is $35.36 can you change the amount to the correct sum please ,so I can pay the account  neil leonard  ... View more

On occasions when I order things from ebay, my old address is automatically printed out and even though I change it, it automatically changes back again the minute I click on enter for it to reach you and this is where my goods get delivered to - my old address, when I first moved in here it happened regularly (nearly three years ago) but not since, except for the last twice, so the person where I last lived is getting them not me, but as far as you are concerned they have been delivered. Obviously if you have my old address, it doesn't matter how many times I change it, it only changes back again, I am not going to be able to order from you any more if you are not able to change this. It is pointless ordering anything if I am not going to get it. If I order from somebody selling privately it seems to be OK, but not from a company. The last thing I ordered was a Franklyn CWM109 Electronic Collins Crossword Solver which are very hard to get, that's why I ordered from another country.   Thank you for your attention. ... View more

I'm enquirying if my parcel Order number REMOVED Item REMOVED been sent, as I've received not tracking number.   Hopng for a favourable reply   ... View more

Example, 262484146882 = US $59.51 for an item smaller than a pen.                 143674775564 = GBP 60.76 for a switch about fist size and weight. This seller advised me that he didn't even set a postage                                                                   price. He delisted the item once he got my screen shot.                 283979538358 = US $400.45 for a larger item, but the seller was unaware the automatic price was so high- similar items in                                                                    the U.S. have postage prices of about USD$150 or so.... ( they are heavy)    The issue seems to be mostly on items where the postage is being sent by eBay. This is a huge disincentive to buy good from these people. I would have been ok with the last one's postage if it was in the $150 range like similar items. ... View more