eBay

WANT THE CJHEAPEST WAY TO SEND HEAVY PARCEL TO THE UK PLEASE? ... View more

Does anyone have a cheaper suggestion ? ... View more

Are you using click and send?    I would like to find out about how much the postage is through click and send.  Cant find any information on Australia Post web site.   The 500gms satchels are $1.25 each,  then how much is postage when purchased through click and send?   The 3kgs satchel is $1.75,  how much is postage on a 3kgs satchel when purchased through click and send ?   Thanks so much. ... View more

Sorry this is probably a dumb question but I am using my first 500g Ebay satchel, I have gone to my sold items and clicked on the print postage label (or whatever it says) and I have printed my postage label and it's A4 size, so how do I put it in the plastic sleeve on the satchel so that the label is all visible when the plastic sleeve bit is only half the size.   Thanks ... View more

Can you as the buyer pay directly into the vendors Paypal account to pay extra postage if she has undercharged on an invoice which has already been paid. She said she can't reverse the transaction and issue an updated invoice. ... View more

I am interested in purchasing an item but would like to find out freight costs first. ... View more

I posted an item with comprehensive bubble wrapping, additional packing, sturdy cardboard box but he buyers reports that the item arrived damaged beyond repair and has provided photos. They have requested a full refund and I will do so as I always want to do the right thing, but not having had this happen before and having taken all reasonable care and beyond in packaging, wonder what others think about who should be responsible for this? Should I in future make it a condition of sale that damage in transit when all reasonable precautions to avoid that  are at the buyer's risk, or is there an ebay policy. I looked and couldn't find one. Any help/feedback appreciated  ... View more

I have sent a item addressed to the buyer with tracking.This was sent on September 2nd Australia Post keeps telling us that it is still in transit. I have rang Australia Post who are now doing a tracking inquiry which could take a few days. In between this I did contact the buyer directly to advise him and also to ask if he had received the item. I haven't heard back from the buyer. My question is "What do I do next?"   Regards,   Onnie_c   ... View more

I've sent a parcel to Singapore from Canada by surface mail on July 20th and they have not received  as of yet.  Any advice? They are not very happy. ... View more

ear pods $1.99 x 20 = 39.80 plus $71.10 postage  like seriously,  are they trying to make profit on postage??? any suggestions?? ... View more

Seller asking for $100 more in shipping after the auction has closed and the payment has cleared.   32$ was already charged for international shipping   The Seller has stated they are willing to refund but seeing as payment was done via paypal that deducted from credit card, from what I understand I'd be liable for a paypal fee to get that money from paypal back into the card as well as losing money in conversion rates (as the AU dollar has weakened 1-2 cents since payment was made)   What options do buyers have in this situation? ... View more

Please Help! Bid and won a beautiful ring on the 26th July 2013.  Paid for international shipping and it was suppose to arrive around the 16th of August.   It has not arrived here yet and the last record of it on the tracking system has it as "Delivered" on 1st August in ERLANGER,KY (?!) Have contacted the seller - but, they don't seem to believe me that I haven't received the ring yet - because of the "delivered" message for Erlanger. Tracking states that it  is being handled by multiple carriers and the tracking time line shows that it is "Still in transit". Also, the seller doesn't seem to believe that I paid $28.04 US for shipping, when they only received $3.98 US for shipping (I have Paypal etc documentation to show that I really did pay $28.04 US). I'm sure the seller thinks I'm telling tall tales about everything - which is most distressing. I'd just like the ring to arrive and no undue stress is placed upon anyone. If anyone please could help me with this matter, I would be most grateful. Thank you.     ... View more

Thanks ... View more

I know it's "buyer beware", but when I bid for and won an item (using ebay app on my iphone) I didn't see that the seller wouldn't deliver for at least a month. I messaged him and asked when he could send it and he replied "Whenever I get a day off work or go sick, I'm crazy busy at work - it could take up to a month". When I asked if I could pick up the item because it's half an hour away from me in Sydney he said no, he never allows pick-ups. Apart from telling me "I should have carefully read the shipping and handling details (which I didn't see on my phone) is there anything else I can do?" ... View more

Hi, I just received an item I won on auction. At time of payment I was charged $8.50 postage. On arrival of my parcel it was post marked $1.80, a differences of $6.70. Additional the envelope was used, turned inside out and stapled and taped back together. The garment inside was placed in crumpled used 'parcel post' bag. I have contacted the seller (politely) and she maintains that the postage cost is part of the overall item cost (even thought I won this through auction). Am I being unreasonable about my complaint or am I due a refund? Help please !!! ... View more

A couple of day ago I purchased two shirts on Ebay.  Since the seller is offering combined post I message her asking for a new invoice - Ebay also sent her a message and copy was sent to me.     My problem is the seller has not responded.  Also, I noticed that Ebay will only allow me to pay for one item, presumably because combined post has been offered.  How long shoud I wait?  What should I do, please? ... View more

Hi there, I am trying to purchase an item. It comes in packs of 25 only and I I have messaged the seller over 9 times in the past 14 days for answer and also to find the weight of the item. I also went to the 'Store' out of frustration and signed up for the newsletter and free sample. I am not PC savvy but all the messages I have sent I have a record of. Promised answers by seller are 1-2 days. I have received NOTHING in the way of even an acknowledgment let alone an answer to my questions.  Thanks Heaps. xxx ... View more

I printed a 500gm Click & Send Label instead of a 3kg one. Paid for the postage and only realised as I was packing the item that I'd selected the wrong size. Printed out the correct 3kg label but I am now left with a spare 500gm label.   I understand that the Name and Address is attached to the Tracking Number, so if  I change the name and address on the 500gm label to send another parcel  the information attached to the Tracking number will be different . Is there any way I can use this or have I just spent an extra $7.15 which can't be recovered? ... View more

Hi all, it may seem obvious but if no printer is available, how do I send a customer purchase? Just purchase the satchels via ebay then go to the post office to manually pay? Is it easier to just purchase satchels at the PO then send - manually? How do others work with this if no printer? I would love to know your thoughts....thanks in anticipation 🙂 ... View more

Should I just refund her?   I've raised a case with Australia Post but I'm scared I'll get negative feedback because AP take 10 days to resolve cases, this is out of my control.  Item left Vic 19th June, still not delivered on 11th July - should I just refund??   ... View more

Hi - I have quite a lot of plain satchels and am wondering whether I can fix the Click and Send labels securely to them and use them. The current 500 gr. C&S satchels are just not large enough sometimes.   Anyone know  ??   Thanks   Marlene ... View more

last friday, my buyer told me that she never got my item, thank you very much for you told me to go to post office and checked it, jsut now i went to post office and found out that the person has got that item with her signature, because the post offfice computer has recordered  the buyer's signature in, then now what shouldi do please? i am worrying she will give me negative feedback,please, let me know, thanks. ... View more

Hi. Where can I see if an item has been posted to me yet?   Thanks. ... View more

What is a reasonable time for goods to be posted once they have been paid for?   Contacted the seller after two weeks and he is most unhelpful. ... View more

hi everyone, i received my buyer one email just now, he told me he still didn't receive his item. in fact i posted the item to him with tracking number required signature, so i tracked the post office website,  the recorder showed that it was received at 13.05 13/6/13, that's to say, the parcel has been delivered to someone over two weeks, what shall i do next? i really am worrying it very much, please, thanks a lot.   ... View more

NEW SONY ERICSSON EP500 BATTERY FOR VIVAZ U5 U5I PRO U8 U8 I XPERIA X8 E16I ST15 which I purchased on 23.0502013.. today 28.06.2013 I still not received the good.. Can I know what happen of your shipment? ... View more

    What if the postage for your purchase costs less than the seller charged ? ... View more