eBay

I only bought the second item as the seller offered combined postage.  I believe that combined postage, should equal postage discount.  Any thoughts on this?   ... View more

Does USPS still track international i offered something off ebay from the u.s to australia and the tracking stopped soon as it left L.A as shown here  Processed at USPS Origin Sort Facility Jun-06-13, 21:52 PM, LOS ANGELES, CA 90009 Depart USPS Sort Facility Jun-06-13, 00:00 AM, LOS ANGELES, CA 90052 Depart USPS Sort Facility Jun-06-13, 00:00 AM, LOS ANGELES, CA 90009 Processed at USPS Origin Sort Facility Jun-05-13, 18:56 PM, LOS ANGELES, CA 90052 Accepted at USPS Origin Sort Facility Jun-05-13, 17:41 PM, BEVERLY HILLS, CA 90213 Shipment Accepted Jun-05-13, 13:00 PM, BEVERLY HILLS, CA 90210 its been stuck at that for 12 days now will it start tracking in australia or stop there?  ... View more

I bought some socks of Ebay on the 4th and they were shipped off on the 5th it was First Class Package Intl Service they shipped them off from America and i live in Australia its now the 18th and they havnt arrived iv called the local post offices but they dont have it how long would it take to come here including business days and would it come by mail or a van will drop it off? or am i just over reacting it feels like its not going to come 😞 ... View more

A seller gave me the string: EE753940185, but after 2 weeks still no results, even if I add the country code AU at the end. Is that normal,  I mean Tracking Id not working in Australia? The url I've used is: http://auspost.com.au/track/   Please tell me if there is something wrong above...  Many thanks ... View more

Large item to Malaysia. Buyer wants me to pay but we haven't worked out cheapest way to send item. He keeps asking me to just not add it so he can pay and then he'll fix me up for postage after. I figure that I'm going to have to do the booking through the transport company seeing as I'm posting. So the question is should I wait to finalise invoice? What is ebays inteenational policies? Thanks in advance ... View more

I have had someone else's eBay parcel delivered to my address. It's my address, but not my parcel or name. I would like to find the owner Rather than return to sender. I have tried an eBay search of the buyers name, sellers name and sellers store but had no luck! The sender doesn't have a phone number on the parcel or I would call them. ... View more

On a recent purchase on Ebay after i won the bidding i was told by the seller not to pay for item until i was contacted re postage charge as the one generated by Ebay was incorrect . The postage charge listed was for $13.00 Aussie dollars but after the seller had found out what it would actually cost  it was only 3.00 dollars total postage . Normally i would have just blindly paid for my item and the 13 bucks postage charge and not thought to much about it . I find this a bit daunting as i usually don't question postage as i thought it was what it is supposed to be to mail an item from wherever it is bought from and that was the cost worked out by the seller . I'm only new to Ebay for a couple of years now but of the 89 odd items ive bought i wonder how much of that i have paid in unnecessary postage fees . Can anyone please enlighten me on this issue . Especially on how postage is worked out and possibly after my experience should i be asking for a postage quote every time i purchase something .. Regards  Kevo ... View more

Hello Hello ! Is any other Seller finding the new Ebay Fees and the Increase yet again from Aust Post taking a good % of profit.??? I find now if I need to post anything over 1kg  I end paying up to 9.00 out of my own pocket from QLD ( to WA or Tas Or SA ) Which for most products I sell means I have just given them away !  Most of the time it is around $3.00 to $4.00 out of pocket. Yet to increase my postage prices I know will make me lose sales I feel as if I caught between a rock and hard place with this all and feel very disheartened coupled with a big drop in sales since May. Have a lovely day  😉 Helan   ... View more

I'm currently buying computer parts and sending them to my house (where my housemates are also living) which is a 10 hour drive away. The parts will arrive at my house before I do and even though I've told my housemates what's happening I dont %100 trust them with this. Is it possible that they could sign for these items and just take them? How would an issue like this be resolved? ... View more

I recently sold a portable fridge as pick up only.  I had the fridge plugged in & working for 3 days prior to auction ending so the buyer could see that it worked fine upon pick up.  An interstate bidder bought it & had it shipped by courier at his own expense so I unplugged it.  The buyer is now claiming the fridge does not work.   Not sure what to do.  Do I have to refund the money?  How can I be sure he is telling the truth. ... View more

Hi everyone, hoping someone can help me. I recently purchased an item and paid for the item and shipping via Paypal. When my item arrived I was informed that it was sent COD and that I need to pay $15.75 in order to collect my item.   The item was not an international shipment and upon viewing the sellers ratings now I can see another person purchased an item around the same time as me and experienced the same problem.   What are my options in terms of disputing this practice as I do not intend to pay the additional charge since the seller has defrauded me of the original shipping cost. Do I let the item be returned to sender and then commence a dispute?   Thanks for any help! ... View more

when i sold an item recently on ebay. the person paid for the shipping which i had put down in the shipping section but i had added a $5 handling fee which paypal didnt charge them. how do i make sure this is charged ... View more

just had an email from someone in Dagestan about postage and they stated it was safe to do so. My question for sellers is. Is it safe to mail to that country? ... View more

Paid $5 postage, and they have posted the t-shirt in a $1.20 envelope.  The post office says it is a parcel and wants $7.25 penalty to retrieve the parcel.  Whats the best way to approach this? ... View more

I don't sell many items on ebay but with this item I had it as a flat rate fee of $12 for postage/shipping to anywhere within Australia.   Winning bidder paid for the item, I then shipped it off to which they received it and then sent me a message requesting the shipping fee be refunded as it was a little bit less than the $12 flat rate fee that I had listed for the item. I denied the refund and now the buyer has given me negative feedback which I think is totally unfair and not to mention our nearest post office is 10kms away..   Can buyers request a refund for shipping and then give you negative feedback if you don't?   ... View more

Hi All!   I process quite a large number of international orders each day, and currently I'm using the Australian Senders Custom Declaration (green) form for all my parcels - as you can imagine, this is extremely time consuming to fill these out by hand!   I've been searching for an MS Word template to simplify this process so as I can directly print to these forms (apart from my signature and other relevant details. I've searched the net, but unfortunately haven't been able to find anything....   If anyone were able to help me out with this, it would be so very much appreciated!   Many thanks in advance 🙂 ... View more

A seller had 3 identical serving spoons for sale in one listing. I ordered the 3 spoons, and was then informed by the seller that they would be packed and shipped separately. I contacted the seller who said "I am afraid I am part of ebays Global Shipping program so they collect the shipping and do the shipping for me, so I can't change it."   This seems unreasonable as knives and forks are not packed and charged individually, so why should spoons be any different?  ... View more

Hello & greetings to all. I have a wee small problem. I have bought an item from Canada  that was posted on the 07/04/13 & it still hasnt arrived. When i check the tracking number it doest say anything apart from information received or anything about package being sent. It is now the 08/05/13 just over a month later & still no show on a parcel. The seller has quite a high feedback,so i can assume they legitimately sent the parcel but,the seller has not answered my questions as yet in regards to the parcel whereabouts. I have opened an item not recieved dispute due to the cutoff time to do so drawing near & i have also again messaged the seller before i did so. Question is,is Canada post normally as solw as a snail? Have been told they can have ridiculouslly slow delivery times but, i think a month is a bit long. Has anyone else had slow mail from Canada or should i be a bit worried? ... View more

hi, i'm trying to get a big artwork (size: 80cm x60cm) shipped over from Netherlands to Sydney,australia? possible? is an extra 40-50 euros reasonable to make it happen..   thnx Mike ... View more

When I use the calculated postage costs and put in the weight and measurements of the parcel why does my listing always show the postage as $8.95? ... View more

I recently purchased a Coat (Item number Item number: 321115468762) on a buy it now price of $5 (bargain!!) Postage was priced at $6.95. I paid for the item immediately with Pay Pal.    I have now received a message from the Seller stating:    "Thank you for your purchase. I have checked with the post office and the correct postage is $12.75. Can you please forward the difference ASAP I will post when I receive the outstanding amount."   The seller has a range of other items for sale with varying postage, so I am convinced they are aware not everything is the same price to post! They have not advised if they are willing to refund. Is this practice allowed?    What can I do? ... View more

How can I simplify mailing, I mean if you try and work out the weight and measurements at the bottom of your listing and then up comes a price.  Take the parcel tp the post office and hey prices dont match.  How can you put a fair price that covers tape bubble wrap mikage etc .. I am not talking heaps just dont want to be out of pocket ... View more

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This is a long story but I would appreciate your advice. Recently, I have sold 2 things to a buyer and she paid by paypal. This buyer was on my blocked bidder list, but used someones ebay ID to bid. I did not know this until I saw her details on the paypal payment.   She paid for 1 item very quickly, then ignored my invoice and messages regarding the 2nd. 3 days after the sale she contacted me and said she didnt really have the funds, could we agree to cancel the 2nd item? I thought this was unreasonable and refused, but I said that I would combine the postage to save some money.   I sent the 2 items and now she has sent me an email saying that her address on paypal was incorrect- its the house number next door. The thing is, she needs to sign for the package and now she is saying that she will just let the package be returned to me, get a refund from paypal and leave me negative feedback.   The reason I blocked her was because she bought from me before and said she never received the item. Aust Post said that they attempted to deliver(express post satchel)and had to leave a card but she didnt go to the Post Office to get the package. I scanned and emailed the receipt to prove I had sent it, and Paypal recommended I have the package returned to me and send it to her again- she decided that she didnt want to go through with the sale after all, saying that she didnt think I had really sent the package-even though the proof was there.   She has sent me quite a few messages through ebay, one particularly accusing me of sending the package to wrong address on purpose-but I couldnt have even known it was wrong.She told me.Now I have received another message where she has called me 'rude','unhelpful' and 'tight'.   I have 100% feedback and dont appreciate the stress this person is causing me, after I have sent her the package in good faith..I feel that she is now harassing and attempting to threaten me, and want to know what are my options?   ... View more

Hi all.  I purchased some small items from the UK on 4th March.  I know it takes a while to get to Oz but it has been just over 5 weeks now. Anyone know if there have been any hold ups with mail coming from the UK?   Thanks. ... View more

I won this item 390570024849 and reading that they wanted to wait for invoice waited about 24 hours and paid on the invoice I received, not realising it was an ebay automatic invoice Today I have received a request for another 40 USD..I have written back saying that 70 USD for posting a doll is ridiculous having received two very large dolls together for under 50 from New York. I have offered an extra 20 only. Is the seller able in its terms and conditions listed in the auction able to change the set values ie postage after the fact. Why put 30 if its going to be 70?? doesnt make sense to me..tried to be fair and offer what I believe is reasonable for priority knowing what other items are coming here for in the last week but is this till against ebay rules to increase post costs that are listed even if you mention it in your ad..? Cant get thru to Ebay, emergency shut down in Phillipines..thanks all   ... View more