eBay

This morning I had eBay advise via email that they had closed a case for an unpaid item from a buyer. Two hours later I received a 'case opened'' email advising the buyer hadn't received his item!!!!!!!! I have contacted the buyer direct, but don't know what else I can do, as seems nigh on impossible to contact Ebay. The buyer is new to Ebay with only one (1) feedback, but how can they receive requests to pay, ignore them and then open a case with the same company? Totally a waste of time these days. ... View more

Hi I have a high end item, buyer brought. $1900au.She has a disconected phone number and address is back of a factory. Can anyone please give me correct address for reporting her please. She continues to lie to me. Please help me you knowledgeable people! Thank you for your help ... View more

I accidently marked an item as paid for when it had not been. I don't seem able to reverse this and it looks to be stopping the buyer paying now. Help! ... View more

I am using a third party to fulfill the orders, some of the products are locked with my supplier for leagal reasons.   Can I sell these kind of items on my ebay store?   If yes, do I need to address the inforamtion to the item description - - "the seller authorisation letter from the item is locked with my supplier"? ... View more

If I sell an item with free postage, am I able to print postage label with correct postage cost on it ?--for me to pay that is .   ... View more

ebay keeps relisting my item without my permission when will it stop how many times will it keep relisting my item do I need to turn something off? will it ever stop?   help please   ... View more

Hi I have a troublesome transaction a high end purchse. Buyer avoiding contact. IM AFTER ebay contact please and thank you ... View more

Can somebody please tell me who at ebay I should contact about a buyer who bought something from me but now the buyer refuses to pick up the item and pay. Btw, ebay has charged their commission ... View more

INTERNATIONAL ORDER I need the email address to complete the postage label. I cannot request via messaging as Ebay won't allow it Ebay states a generic email address is generated and shown on order details page - there is nothing there. Buyer has already paid postage and Ebay will obviously take their fees so I cannot reason why they are preventing me from seeing these details.   Anyone else had this situation? ... View more

I thought it was against eBay policy to sell live animals.  I keep seeing listings, and despite reporting them, they are still active.  ... View more

How can I fix a Payment Received error? My buyer came and picked up the item and paid cash. I clicked Payment Received, except instead of then giving me the options to mark the item as Picked Up, I am getting Cancel Order, Sell Similar or Add Note.  The item continues to show as Unpaid.  How can I get in touch with E-Bay Admin (email address) to fix this?  The Buyer was excellent and I don't want his record tarnished by any of this, as well as wanting the Sold Section tidy and correct.  Thanks ... View more

Have noticed this happening more and more - having to pay immediately - with my regular sellers that I purchase from and with my own buyers.  I never chose this setting.  Can I get rid of it for both my buying and selling and how please? ... View more

I cannot find a way to notify you of the fact the customer did not take or pay for the cart he bid on, he has sent a message to me telling me that. He also messaaged that he could not notify you of that fact. I need help to clear this up so I can relist it for sale. Please help me.  Ron ... View more

Please help, I've missed several good offers. I'm not receiving any messages or notifications when selling my items.   Thanks  ... View more

After 90 days the contact email through eBay is concelled. However we had arranged for pickup to occur after lockdown was cancelled in Victoria but I can no longer make contact with the buyer and he has paid his money. This is not very helpful or sensitive to the current pandemic crisis.   This is the message after 90 days as follows; You can no longer contact this member because the transaction ended more than 90 days ago.   Item ID: 224098038172   Please assist me to make contact ... View more

I am having a problem listing.  I have listed quite a bit in the past but not that recently (although did successfully list something the other day). I did have issues with this listing before it finally uploaded.   The problem seems to be with my payment policy.  The system does not seem to like my payment policy but does not allow me to edit or create a new one.  When I go to list the listing does not upload at all and just freezes. ... View more

Why has Ebay taken money out of my account when I am supposed to have 40 free listings per month? ... View more

Hi all   I've started a new account for my wife, as I don't want what she is selling to appear in my account. However, when we go to upload photos in the new account, it doesn't have the photo editing tools my account has.    After uploading a photo. My account has the following options:   Crop Rotate Adjust Brightness and Contrast Sharpen Auto Adjust Her account has Crop and Rotate. It's very limited.   What is going on?   Thanks   Danny ... View more

Does this sound like a scam? I’ve had a buyer offer me the exact amount for an item I was asking for and in a message they have asked me to contact them for payment and shipping Because they want the item shipped today. Then given me their Gmail address? Why can’t they just buy the item and pay through PayPal if it’s the exact amount I’m asking for? Why am I contacting them? ... View more

A buyer opened a request regarding their item not arriving 1 day after the estimated delivery date and it's only been 18 days since I sent their item from Australia to London. The delivery estimate was just 8 days- 18 days. Even though eBay says When we have no information about the estimated delivery date, we consider the latest estimated delivery date to be 7 days from the payment date for transactions between a buyer and seller in the same country, and 30 days from the payment date for buyers and sellers in different countries. Also, covid delays are a possibility. I can't afford to refund the item and postage. I have the mail receipt in front of me. What should I do? Thanks ... View more

I normally pay for items with paypal. I bought an item that hasn't arrived after two months and paid for it with credit card without realising - this was at the time when ebay changed what method you could pay by.  Very annoying as I prefer to pay with paypal.  I quickly changed it back to paypal.  Anyway, I have just opened a did not receive case and would like the item refunded.  The credit card used at the time has been cancelled.  Can I change where the refund goes?  Can it go to my paypal account instead? ... View more

Why are ebay suddenly asking me to add a paypal email address. I neither have nor want one. The system of payment thro paypal has always worked OK before!! ... View more

question as above ... View more

Hi    i am a motor dealer and want to sell on ebay motors , i previously had an account for merryland autos with ebay.   regards    frank   <edited fro privacy> ... View more

Hi   I have lots of customers saying that we don't post to their postcode or suburb, BUT WE DO!   Why is this happening?   Gina ... View more