eBay

umkaitlin

Hi everyone, I need some advice on how to handle a situation with a purchase I made quite some time ago. Back on December 18, 2023, I bought a Country Road New Mohair Cardigan for AU $50.00 from a seller. I paid for the item, but later realized it was listed as "local pickup," which I didn't notice at the time of purchase. Since I haven't been able to pick it up and it's now been 7 months, I'm not sure what my options are. I can't contact eBay directly because the usual resolution period has expired. What should I do in this case? Has anyone had a similar experience? Should I still try contacting the seller, or is there another way to resolve this after such a long time? Any tips or advice would be greatly appreciated! Thanks in advance, Kaitlin

fitness4l65

Is anyone that sends collectables available to talk to me? I need advice on customs HS Tarrif code for posting from Australia to USA please

heritageclassiccollectables

Just wondering if any other eBay Business Sellers are experiencing the same technical issues that I am? All of my listings (600 of them) have disappeared from my store and in addition I now have a banner to say that "sorry we've sold out but here are some other stores you may be interested in". I've been trying since 1 July to get someone at eBay to fix the issue, but with no joy. Interested to hear from anyone else who has experienced the same issues and perhaps has a solution? Thanks

glenbankloel

I have sent % discount to a few of our customers with watched items. As many listings have "make an offer" included in the original listing just want to know can the watcher still make an offer PLUS receive the special % discount sent to them? Is the "make an offer" removed once the special % discount is forwarded to them, or do I have to go in and remove it from the listing before using our promotion? Thanks in advance to anyone who might know.

aussiejunkanddisorderly

Hi Sellers! I was wondering if anyone in Australia has seen their eBay sales drop from around the start of April to now (end of June) and has anyone experienced a pattern at these times in previous years? I’ve been selling for between 3-4 years and my items took off fairly well and I was able to maintain steady sales within around $500 of my highest totals. As of April this year, my sales have dropped almost $1500 and don't look to be picking up again. Has anyone else had the same sales drop this last few months? I’m really starting to worry that they won’t pick up again. I’m still getting a lot of my regular customers buying and I’m following eBays rules/algorithm to get my listings seen, which I have checked, and they are showing up. Thanks so much for any helpful comments/suggestions. Cheers, Rach.

windycathy

Seeking advice ... have recently sold a doll and the purchaser messaged to say that she had found a small mark on the nose but - QUOTE - I'm gently working on this vampire nose lol. I'm obviously hoping I can manage the issue. The little bits in the nostrils should be fine. I'm a bit more concerned about the part where it looks like she got driven over lol. I can see now I zoom on the listing image there is a darker section. I just don't want to end up doing anything that makes it worse ie go right through the makeup. I'm just letting you know at this point. However 2 days later she is now asking for a full refund as she states that - QUOTE A prominent and permanent stain on the end of Draculaura's nose. No apology, just accusatory communication when raising it politely with seller. Not shown in listing image or mentioned in description. I have never been rude and or accused her of anything other than stating that she readily admitted that she 'worked' on the doll but now wants her money back and that she could see the mark when she looked closely at the image of the listed the item! What should I do? Thank you 🙂

gsta8998

I'm getting scammed. The buyer bought but sent me an email asking me to send him more photos via email. I'm not going to. I cannot find a way to block him even though I checked on google. I cannot send a real email to an eBay human being...how can I get rid of this guy and relist the item? sick of it! thanks

jmkna-12

What does SSB stand for?

4wd_partshop

Can anyone answer this problem, when I try to edit a SKU in custom Label i get this error message. (SKUs do not match for ManageBySKU item specified by ItemID) Our system was setup & being managed by eBay link in the UK, but when I asked them they had not seen this before, Have now been wait 7 days for eBay support.

danny7271994

For some reason, eBay asked for an ID to verify again. This was on the 17th of May. The requirements are completely unreasonable. I was not allowed to use KeyPass. I had to use a passport as I did not care/want to drive. The document was uploaded on the 23rd after they insisted that KeyPass could not be used. The calls: I called after, and the operator said 2 working days. After that, I called again and now they told me to wait 5 days, until Friday. I called this afternoon. The operator now claims there is a "technical error", "not our fault", "this does happen sometimes". He even said it has happened to him which I genuinely cannot believe. This guy gave me a very uneasy feeling. He told me to wait 2 more working days which I doubt will resolve this issue. Most of my sales are done internationally, I am at over $300 out of the pocket in international freight. This is getting very frustrating. How does it take 5 days to manually verify a passport? Has anyone had similar issues? If so, may I ask you how it was resolved? Thank you for the help.

strategi_63

I recently added an item to sell and today I noticed that EBAY removed my item and labeled the item as a policy violation. The item is 2024 Autel MaxiIM KM100 IMMO Key Fob Pro-grammer Immobilizer Tool Key Creation. I was browsing and came across this item being sold by many other sellers and one seller actually made $178,600. It's listed at $470 and they have sold 380 units. I wanted to jump on that wagon so I listed my item the same exact way in detail as the other sellers listings. I spoke to Ebay about this And they highly suggested, I do not relist the item. I also brought up the other, many, many sellers that are making a lot of money off of this particular item. So my question is, Why are certain sellers allowed to sell items that others are not allowed to? So not only are sellers allowed to capitalize on certain items, These sellers are also high, ranked rated sellers on EBAY. Am I just missing something? I don't get it.

udontwantitidooo

I have gone through pressed all right buttons as for two days it worked now it is not no matter what I do has been a constant nuisance what is going wrong

flavia_nogueira

What happens if the seller changes their mind on selling the item I have already paid for? Will I be able to any type of compensation?

tjbp3535

I have an item to sell and have had an enquiry. I have tried to look the buyer up to learn more about them but there is no info on the profile page. A member since 2020 but no transactions, so no reviews and no profile picture. Would this be a red flag or is this normal. Thanks

fredge20

I left negative feedback on the wrong item and wan to retract this .How can i do this

ilovemylittlenephews

Hello, I have created some listings and they have all defaulted to the US and I dont know why or how to fix this. Can anyone kindly assist? Thank you

serenitystores

I mostly sell digital items, and that means that there is no need for physical shipping and tracking. A buyer on the 28th of April bought multiple digital items from me, then after I delivered it, he opened payment disputes for all of it, and the reason "buyer did not recognize the transaction". That is just plain stupidity, the buyer said "thanks" in the EBAY CHAT after I delivered it, which means he acknowledges that the transaction was valid. I submitted all relevant information including date, name, order ID, and the item itself on the day the dispute was opened. Then today I received the outcome for all the payment disputes, and of course no surprise, he won ALL FRICKIN FIVE. Recently I also got another dispute for $300 USD digital item, for the same reason. I know it's part of business to lose money to these greedy and abusive buyers, but can anyone give me some advice how to avoid these people? I am starting to lose it, have already lost hundreds of dollars to these people for absolutely no reason.

whitepanda_1

Hi, my buyer has paid for items but accidentally clicked on local pick up instead of post. They have realised their mistake and now wants to pay for postage. How can they do this?

dacon2234

why do they ask for access security numbers and passwords at a supposedly bank dialogue box when trying to input bank details

nia.supply

Buyer asking for Invoice on goods sold as they've purchased it for their business. How do I go about accommodating this request, is there a way to generate an invoice on sold listing? I've had a search on the community page for solutions and it seems like Ebay does not provide invoices. If this is truly the case, how do I go about explaining to the customer that I am unable to provide an Invoice on goods sold? Should I suggest they use the Order Receipt as a invoice? I believe that all prices on the Order receipt is tax inclusive? Thanks for any answers, much appreciated.

aquaseptic

Hi Good Morning , i had enrolled for eBay plus for selling my products. but my one product is showing ebay plus and rest of my 4 products are not covered in eBay plus. what should I do. The eBay plus monthly charges are only for one product or multiple products

prince10007

Anybody can help for 200 to 300 gram need cheapest Postage in Australia ?

agcam

Why does my listing show the price in US dollars not Australian - and when listing the panel for parcel dimensions for postage are imperial not metric? This is driving me up the wall !

jactro7106

I have one bid on an item, so the item is now considered sold by eBay. The buyer however, seems suspicious and wants to meet and pay cash. I am pretty sure this is a scam. How do I cancel the sale, relist and report this user?

olisce_88

Hey, Im attempting to begin an ebay aus store via printify. I have used printify, followed the steps etc etc and whenever i upload my products they are in USD despite being on AUS printify. Wondering if anyone knows how to fix this, if there is a way and if the only way it is instead manually make the listings does this mean that when someone places an order I must fill the details in on printify myself? Thanks

leatherland1

Hi this is John. If a buyer requests to cancel an order , do I still pay ebay selling fees? Thanks in advance.

klosetqueen_88

Hello Was hoping for some advice? I recently sold a very expensive vintage dinner set. I sent the buyer 5 huge boxes carefully wrapped. The buyer contacted me one of the items was broken. I explained all the boxes were insured and she could claim this from AUS Post. To cut a long story short- EBAY REFUNDED THE BUYER FULL AMOUNT AND BILLED ME FOR A SUBSTANTIAL AMOUNT OF MONEY. In essence the buyer kept the items and was fully refunded The buyer made no effort to return the items has chosen to RE-SELL the items on ebay for astromical amounts of money. I have spoken to EBAY multiple times to no avail. I believe this qualifies as THEFT and FRAUD. Any advice would be helpful.

the.drop.vintage

Ahoy everyone, I'm selling within Australia and for whatever reason every time I try to list an item or edit an active listing I am redirected from ebay.com.au to ebay.com which means every price I input defaults to USD. This is super super annoying, does anyone happen to have a solution? Molte grazie.

natlive_99

Who will see my listings I want to sell quick

harvant

Is that ok? Or is that an issue and or anything i should be concerned about?

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