eBay

coin_haven

Hi I just had an item sell below the asking 'Buy it Now' cost of the item. There was no offer involved, it just sold below the asking price. This is the second time it has now occurred (but with another item). The item is listed here https://www.ebay.com.au/itm/285477416539 at a price of $6.70, but I just received a sale notification from eBay that the item sold at $6.19 (Just a single item). There is nothing to indicate why the item sold for less than the advertised price. Is there some sort of scam running out there I am unaware of? As this is the second time, I really see no choice other than canceling the sale, but there really isn't an item on the cancellation reason droplist to cover why the sale is being canceled. Any advise would be appreciated. Cheers

janz573792

I am posting again for the third time to ask 'ebay whom I cannot find a phone number to contact 'ebay customer service', to fix my invoice which is ticked PAID. The buyer wishes to pay but cannot... This is the first time this has happened all I ask is that ebay please fix the invoice by simply unticking the paid box!!! previous I received a message to say my post had been taken down WHY!!!! what is wrong with asking for ebay to untick the paid box on my invoice so the buy can make her payment!!! if ebay or whoever does not understand what is going please look at the invoice and please untick the paid box so my buyer can pay!!! that is all I have been asking - communication would be wonderful you have my phone number it would be nice if someone from ebay customer service might call so we can get this sorted...WHY IS IT SO HARD TO FIND HELP AROUND HERE!!!!

memorabilia_galore

Please be patient I will try to attend to all matters while away but will correct any matters after 16-5-2024 if unable prior to 9-5-2024 Meorabilia Galore

madint2010

so frustrated , having spent the past hour trying to contact someone on ebay !! ( the chats are useless) im being charged a monthy fee of $17.20 for "who knows what for " i don't use ebay ...... cannot get answers so the only thing i cloud do was to remove my credit card details from my account. Has anyone had this issue.

4*sale

The buyer requested a 50% discount 3 days after delivery claiming it was too expensive and faulty. I rejected it but requested images to show what the issue was. The buyer refused to send a single image. A few days later, I found negative feedback left by the buyer. Despite having messages exchanged with the buyer showing that the buyer breached eBay's policy, I have spent over 2 months, more than 4 hours every week, talking to more than 10 customer service representatives and 2 live chats, eBay still thinks it's a valid feedback and I should learn from it and improve my listing. Strangely, whenever I talk to eBay they agree with me but say that the relevant department works offline and we can't do anything. I lost hope, I feel now unsafe and unprotected. Has anyone experienced this and can anyone advise me on what to do?

janz573792

buyer wants to pay but invoice is ticked paid!!! how do I (the seller) untick the invoice which I cannot find anymore...Please advise as the buy wants her item asap...

karhigg-39

I have had a seller dispute with their bank a transaction from 10 months ago. I sent proof that the buyer picked up the item (text message which include her phone number etc) and eBay have just said they found in her favour! What do I do from here? I feel totally scammed and eBay doesn’t seem to care.

aidenanshirl_0

hey, ive made some ebay drafts and put the currency but when i preview them, it only comes up as US and i use AUD. Is there a setting where i can change this? Any help appreciated.

atri416

Hi all, I am facinng an issue, when I make a listing and select the price. After posting the listing when I see the add, the price there is more than what I actually posted. This is not good for my listing to compete. E.g if I post an item for 10$, when I post the ad, I see it is priced at 11$. Anybody else having the same kinda issue?

georgemark2006

Sold a camera lens the tracking was abit mixed up with my end saying Aust post running behind opens a case against me for not delivered case is awarded in his favour even though he left positive feedback still took my money to refund him. My big issue is that i am in Darwin the cut off time for the case is AEST time so there was a time difference for me my buyer wants to pay me but not sure how he can do that tried to appeal got no where any help Regards George =

musogreg70

I bumped the ‘buy postage’ on the app, despite having posted the item already and payed for it. So EBay instantly provided the wrong tracking number, and took $. A two step system would be more useful than someone going to check postage rates etc and being instantly debited. Not cool.

gasc-6708

I sold out of my item in a day and didn't have stock control on the listing so it ended. I quickly created a new listing but a video review points to the old listing. I relisted the old listing and now the link works and redirects them to the new listing, but I am left with two active listings. Which one can I end?

pieces4everyone

I accidently deleted 27 items from my ended items list is there a way of retrieving them. I dont want to have to go through every item I have listed on Ebay to find the 27 that are not there.

2boysparents

Listing clearly showed item location including Australian postcode. Buyer paid for local pick up. They had the option to pay for postage but did not. Now asks for refund due to pick up being 'too far' . Do I have to give refund?

shiitliips88_3

Hi i am a little confused I recieved an email from ebay stating i had am unpaid invoice for November 2023 but i have not used this specific account for over 4 yrs I thought it may of been a scam but its aparently legit. Could someone possibly help me understand how its possible to be billed an invoice if i havent used my account in over 4 yrs. And i cannot seem to get a hold of ebay

poitr1819

A buyer has paid cash. Where do I mark this as paid? I can't find any tag for this function. Thanks

debu-1545

HI All Can anyone tell me how to change the time an auction ends? The only option available is to change the number of days. I've listed 4 similar items ending at the same time and realised that will make it difficult for the bidders. Thank you.

zopy

Cannot speak to a human on Ebay Australia-According to me I sold 7 Items and posted them to the value of $570.00, and according to my seller hub I Sold 7 Items for $355.00 there is a shortfall of $ 215.00 on my seller hub, could you explain?

drkkxpmax

Have searched for about an hour, have checked the Seller settings, can find nothing. All I can find is information on how to set notifications on your devices (e.g. iPhone), but nothing on how to get an email to your email account (e.g. into Outlook on a desktop). Years ago I always got an emal notification (when PayPal was linked to Ebay). Now I regularly miss items being sold and paid for, as I never receive any automated communication from Ebay about either a sale or a payement, as was once the case. I have to manually log in to Ebay and search.

barginhunter1960

Is anybody currently having troubles accessing auctiva, it seems to be down

barnsey68

how do I close out a sale when I did not get code from buyer when I delivered item. They won’t respond to my comms to provide the delivery code.

lucky007_1

After having issues with Ebay and payouts i emailed them specifically asking when funds will be paid out to me in the future. I was told once delivery has been confirmed funds will be released immediatley. I have this in an email from Ebay. Now they are saying i was not informed correctley and that there is now additional holds on my payout. The item was confirmed delivered three days ago. Ebay after numerous calls has basically said there is nothing they can do about it and i need to wait. Im furious- they have taken their fees yet they hold my funds. What can i do?

agoodlife-4

Seller: Can an auto order cancellation be reversed? The buyer has organised with me to pay & do a local pick-up. How do I ensure the buyer's profile / rating isn't affected?

mirrhing

Today (21/11/23) I received a message from a buyer wanting a refund on an item not received that was paid for in January 2022. Is there a time limit between the purchase and a claim for item not received? Do I have to issue a refund?

fredw2943

It's been ages 12th Nov and I've not been paid by Ebay , I've changed my account details and (with regret), given them my PASSWAD to this account. They now say its on hold till 27th Nov It's impossible to contact a eBay human. Any help from here ,might get my 160.00 bucks into my account. FredW

schleicher65kim

can you put a reserve price on an item you are selling

s_aau22

i have been charged by eBay for postage for sell item but I paid by my self for posting item.

netra-9

Hello everyone, I have created listings on ebay and its been 3 months since I have been unable to promote my listings via ad rates. The ad rates option which is usually available on every listing is reflecting on my listings which is why I am unable to promote my listings any idea how I get that option or what to do to get that? I contacted ebay they said I have to wait 90 days and my 90 days have been completed but still ad rate option is not reflecting on my listings.

9098barry

I want to send an invoice but I keep getting a message that says , some of the items may have been paid for. No items have been paid for. What do I do to be able to send the correct invoice

rjd.wreck

Hey there, I’m based in Brisbane, Australia, and I’ve been receiving jobseeker payments from Centrelink on a fortnightly basis. Initially, I was actively looking for work, but I started selling used car parts as a side gig. It’s been great, and I’ve found it both profitable and enjoyable. Working on cars and learning about them has always been a passion of mine, almost like a hobby. I’ve noticed some good sales and it got me thinking - could I turn this into a full-time venture? So, I decided to invest in my eBay store, purchasing a membership and establishing a professional selling ‘name’. I take this seriously and want to be seen as a reliable seller. However, I’m a bit unsure about a few things: 1. Should I report my income from eBay to Centrelink? 2. Is it time to get an ABN and officially register this as a business, especially since I’ve already sold 90 items? 3. Do I need to be concerned about the ATO or Centrelink in this scenario? 4. If I do go ahead and get an ABN and register the business, what will Centrelink’s response be? 5. Was it a mistake for me to transition my eBay account into an eBay store with a professional name?

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