eBay

leatherland1

Hi, this is John.i can't find how to get to my Paypal home page. Can any body help please? Regards, John.

scoop1991

Hello Three times I have listed the same item and each time it has 'sold'. Yet the buyer (three different buyers each time) does not pay... So I relist and again it 'sells' but the buyer does not pay and so on and soon.... A scam????

1669dayz

I accidentally marked an item as payment received when no payment was received. Buyer has 0% rating & has not paid. Went to close the item to resist, however accidentally ppressed paid, now it wants me to send item?

v8scfo

i am looking at other ways to increase sales and looking at more items to upload any suggestions

kingsmart

I can't change the status of my sold product. It's still showing sent status but it's already delivered.

thelittleelf

I have a lot of items for sale on my Ebay store, most around the $4 mark. At the moment I lose about 20% on each sale in fees. I make about $200-250 per month in sales so not a huge amount. At what point is it worth opening up a store? I know it won't make me sell more, but my concern is more the seller fees. I don't want to increase my prices because I'm staying competitive, but I'm not making a huge profit after the fees are taken out. What are your thoughts?

seasonalpro

We were informed that our listing was hidden due to an incorrect address. It's possible that the address we previously provided was incorrect. We have now updated it from 3000 to 3166 and selected the correct area. However, the post still does not display correctly. What should we do next?

aus.fr47

While updating your selling account ? Whats the best option to select , A company , association , partnership or cooperative ??

green_artichoke

I have sold an item long ago outside eBay. This week a buyer purchased the item on an old eBay page that I thought was inactive and would not renew. It did and now I have a problem. So how do I refund him?

coin_haven

Hi I just had an item sell below the asking 'Buy it Now' cost of the item. There was no offer involved, it just sold below the asking price. This is the second time it has now occurred (but with another item). The item is listed here https://www.ebay.com.au/itm/285477416539 at a price of $6.70, but I just received a sale notification from eBay that the item sold at $6.19 (Just a single item). There is nothing to indicate why the item sold for less than the advertised price. Is there some sort of scam running out there I am unaware of? As this is the second time, I really see no choice other than canceling the sale, but there really isn't an item on the cancellation reason droplist to cover why the sale is being canceled. Any advise would be appreciated. Cheers

janz573792

I am posting again for the third time to ask 'ebay whom I cannot find a phone number to contact 'ebay customer service', to fix my invoice which is ticked PAID. The buyer wishes to pay but cannot... This is the first time this has happened all I ask is that ebay please fix the invoice by simply unticking the paid box!!! previous I received a message to say my post had been taken down WHY!!!! what is wrong with asking for ebay to untick the paid box on my invoice so the buy can make her payment!!! if ebay or whoever does not understand what is going please look at the invoice and please untick the paid box so my buyer can pay!!! that is all I have been asking - communication would be wonderful you have my phone number it would be nice if someone from ebay customer service might call so we can get this sorted...WHY IS IT SO HARD TO FIND HELP AROUND HERE!!!!

memorabilia_galore

Please be patient I will try to attend to all matters while away but will correct any matters after 16-5-2024 if unable prior to 9-5-2024 Meorabilia Galore

madint2010

so frustrated , having spent the past hour trying to contact someone on ebay !! ( the chats are useless) im being charged a monthy fee of $17.20 for "who knows what for " i don't use ebay ...... cannot get answers so the only thing i cloud do was to remove my credit card details from my account. Has anyone had this issue.

4*sale

The buyer requested a 50% discount 3 days after delivery claiming it was too expensive and faulty. I rejected it but requested images to show what the issue was. The buyer refused to send a single image. A few days later, I found negative feedback left by the buyer. Despite having messages exchanged with the buyer showing that the buyer breached eBay's policy, I have spent over 2 months, more than 4 hours every week, talking to more than 10 customer service representatives and 2 live chats, eBay still thinks it's a valid feedback and I should learn from it and improve my listing. Strangely, whenever I talk to eBay they agree with me but say that the relevant department works offline and we can't do anything. I lost hope, I feel now unsafe and unprotected. Has anyone experienced this and can anyone advise me on what to do?

janz573792

buyer wants to pay but invoice is ticked paid!!! how do I (the seller) untick the invoice which I cannot find anymore...Please advise as the buy wants her item asap...

karhigg-39

I have had a seller dispute with their bank a transaction from 10 months ago. I sent proof that the buyer picked up the item (text message which include her phone number etc) and eBay have just said they found in her favour! What do I do from here? I feel totally scammed and eBay doesn’t seem to care.

aidenanshirl_0

hey, ive made some ebay drafts and put the currency but when i preview them, it only comes up as US and i use AUD. Is there a setting where i can change this? Any help appreciated.

atri416

Hi all, I am facinng an issue, when I make a listing and select the price. After posting the listing when I see the add, the price there is more than what I actually posted. This is not good for my listing to compete. E.g if I post an item for 10$, when I post the ad, I see it is priced at 11$. Anybody else having the same kinda issue?

georgemark2006

Sold a camera lens the tracking was abit mixed up with my end saying Aust post running behind opens a case against me for not delivered case is awarded in his favour even though he left positive feedback still took my money to refund him. My big issue is that i am in Darwin the cut off time for the case is AEST time so there was a time difference for me my buyer wants to pay me but not sure how he can do that tried to appeal got no where any help Regards George =

musogreg70

I bumped the ‘buy postage’ on the app, despite having posted the item already and payed for it. So EBay instantly provided the wrong tracking number, and took $. A two step system would be more useful than someone going to check postage rates etc and being instantly debited. Not cool.

poitr1819

A buyer has paid cash. Where do I mark this as paid? I can't find any tag for this function. Thanks

zopy

Cannot speak to a human on Ebay Australia-According to me I sold 7 Items and posted them to the value of $570.00, and according to my seller hub I Sold 7 Items for $355.00 there is a shortfall of $ 215.00 on my seller hub, could you explain?

drkkxpmax

Have searched for about an hour, have checked the Seller settings, can find nothing. All I can find is information on how to set notifications on your devices (e.g. iPhone), but nothing on how to get an email to your email account (e.g. into Outlook on a desktop). Years ago I always got an emal notification (when PayPal was linked to Ebay). Now I regularly miss items being sold and paid for, as I never receive any automated communication from Ebay about either a sale or a payement, as was once the case. I have to manually log in to Ebay and search.

barginhunter1960

Is anybody currently having troubles accessing auctiva, it seems to be down

barnsey68

how do I close out a sale when I did not get code from buyer when I delivered item. They won’t respond to my comms to provide the delivery code.

lucky007_1

After having issues with Ebay and payouts i emailed them specifically asking when funds will be paid out to me in the future. I was told once delivery has been confirmed funds will be released immediatley. I have this in an email from Ebay. Now they are saying i was not informed correctley and that there is now additional holds on my payout. The item was confirmed delivered three days ago. Ebay after numerous calls has basically said there is nothing they can do about it and i need to wait. Im furious- they have taken their fees yet they hold my funds. What can i do?

agoodlife-4

Seller: Can an auto order cancellation be reversed? The buyer has organised with me to pay & do a local pick-up. How do I ensure the buyer's profile / rating isn't affected?

fredw2943

It's been ages 12th Nov and I've not been paid by Ebay , I've changed my account details and (with regret), given them my PASSWAD to this account. They now say its on hold till 27th Nov It's impossible to contact a eBay human. Any help from here ,might get my 160.00 bucks into my account. FredW

schleicher65kim

can you put a reserve price on an item you are selling

s_aau22

i have been charged by eBay for postage for sell item but I paid by my self for posting item.

More Knowledge. More Possibilities.

Announcements

The eBay for Business YouTube Channel

Seller News: July 2025