eBay

What does the hourglass symbol mean in my ebay where the $ symbol should be.? I bought an item and payed straight away with paypal like I have done 100's of times before. Paypal transactions says the payment has been sent,but when you look in my ebay I only get the hourglass symbol. The seller hasen't answered any emails at all for 7 days now. Could be on xmas holidays but how long do you wait? Anyone struck this before?   ... View more

I recently brought an item from a seller. After receiving the item a little worse for wear (I do not believe this to be the fault of seller but rather postage handlers), I let the seller know and also that I had left positive feedback (which I believe he deserved).  He then decides to refund me a small portion off his own accord but instead of refunding the small portion, he refunds me the full amount!  Even though paypal says I have a grand balance of $0.00, I received an email confirming the full refund.  My question is should I pay the seller prior to having paypal funds cleared - if I pay him now out of my funds, can he cancel the refund and hence gain a double payment.  I am completely new to ebay and would appreciate advice in this regard. - ... View more

Hi There and thanking you in advance I purchased item 251200141446 and paid immediately with Paypal, as it was an option, and I feel safest using this method. The seller had written only bank deposit accepted, but at the bottom of the listing, PayPal was also stated as an option. The buyer has now refunded my payment and requested I pay in bank deposit. I really am not happy about this - Can I pay in Paypal or must I go by his request? I do want the item I won :)..... Thanks, Susana ... View more

Hi, i have just sold an item. The buyer contacted me and asked to do a bank deposit. This was fine by me, but my bank account is with Newcastle Permanent Building Society (NSW), and the buyer contacted me to say they cant make the deposit as they are from Melbourne and dont have a branch of my bank in their area. Is there anyway they can make a bank deposit into my account without them visiting a Newcastle Permanent branch, as they want to cancel the transaction if they cant make the deposit.   Any help would be appreciated.   Cheers, 1983xxxx ... View more

I was going to pay on collection but someone else is collecting on my behalf so would like to make payment via paypal - how do I change this? ... View more

I'm new to ebay and wondering if I post my item once I get the email notification that payment has been received thru paypal.  Or, after using 'withdraw' and waiting for the payment to arrive in my bank account? ... View more

How do I know that my bank details will be safe with strangers and that they won't use them for fraudulent purposes?  ... View more

I'm trying to find out how eBay calculated a Final Value Fee of $27.65 from a final sale of $350. Can anyone help on this? Thanks, George ... View more

My customer wants to buy 2 of my items and I need to change the price.  Can anyone help me do that please? ... View more

Is it safe to send my drank details through my messages to a customer, she went through checkout & details didn't come up for bank deposit, even though I set it up to.?  ... View more

I do I undo the 'pament by other' option so I can pay for the item via paypal?   thanks for the help. ... View more

Hi Paypal have advised an unathorised payment - this is my first one. I am not sure if I should contact the buyer before I resolve the claim to check if the buyer does want the payment refunded in full.    I have not posted the item. Can anyone advise if its best to liaise with buyer, or should I just go ahead with refunding the amount? Thanks for your help Prue ... View more

Can anyone please tell me how I can purchase an ebay voucher to give as a gift . I'm having difficulty finding any information on this . Thank you waggabidder ... View more

Help  !How can I retract an Invoice which had an error.  How do I resend a correct one? ... View more

Today I made my first ever ebay sale which I had been stressing over in case I mucked it up, however, I received an email from Paypal saying payment received from the buyer, and of course I will send their item tomorrow, however my problem is I cant mark the item as paid and there is no money showing up in my paypal account.   I upgraded my paypal account, but have obviously done something wrong.  If I hover my mouse over the hourglass, it says payment was initiated and is being processed.   Can someone please help me. ... View more

 I want to buy 6 different items from same seller at once, how do I pay the seller for all 6 items at once by paypal, instead of seperately ... View more

We have bid on and since won an item worth $4500. In the listing, the seller said "open to reasonable offer", which we did but she declined. So we had to bid for $4500. She is now saying if we use PayPal, we have to pay her selling fees also. Is this allowed? ... View more

As it says above He asks me to contact him re payment but does not give me a phone number or contact details. The auction was pick up only that suits me fine. I have replied 3 times but one was to the ebay no reply auto system.Ebay have sent me a pay reminder On the email from ebay is senders adress not recorded' what do I do I want the item and don't want to mess up my feedback ... View more

how long do you wait for payment till you relist an item ... View more

Selected to pay via bank deposit, but now just topped up my Paypal and wish to pay via Paypal. How do I do this? I cannot see any undo option. ... View more

I paid on pick up for an item I won. The Seller is no longer on internet and I have a reminder to pay for the item. The Seller is very good. How do I get the reminder removed? ... View more

First time seller - I've sold an item and have received an email confirming receipt of payment through PayPal but when I look in PayPal $0 funds are showing. Ebay shows hourglass against 'paid or not', stating payment being processed through paypal. Not sure what do now? When do I send the item? How do I get the funds? Thanks so much!! ... View more

I am logged into eBay and in My ebay I choose to resolve a problem and it takes me to Paypal log in and then asks for the transaction number, which I enter and I then click "continue".   I am unable to go any further, it justs stops, the page times out, or the paypal page is unavailable.   I have been trying to start this dispute all day and am totally fed up with paypal not working properly.   Is this a known glitch and if so is there a way around it?   Any help or advice will ge greatly appreciated. ... View more

Hi   What are the steps to pay an account on pay pal if you have not sold anything on ebay and I need to pay for an item Cheers ... View more

Currently open dispute for wrong item sent. Seller transfered the shipping amount back to China to PayPal account. Now the PayPal dispute status asks me a question; " XXXX has offered a $36.50 USD refund to close this dispute. Do you accept this refund? O - Accept the refund & close the dispute O - Don't accept – show other options " BUT this just the postage costs, the actual item I bought is $168USD. They sent me an item worth $267USD. Which option to choose?   Thank you. ... View more

Hi can any one tell me why paypal would suddenly want to confirm my identity and ask for more details for example passport details etc when I have been using it since march with no problems could it actually not be paypal wanting these details thank you ... View more

.... $$ has been taken from our bank a/c and pay pal confirms it as paid. I have sent 4 emails to seller with no reply or response was to take up to 10 dyas on 29/09. ... View more

The Post Office lost my customers parcel. I refunded her the postage costs and asked her to file a dispute with PayPal for the cost of the item. When the dispute was filed PayPal took the funds from my account.When the dispute was settled they took the cost of the item (minus postage) out of my account again. I know I should have just absorbed the cost myself and given my customer the money right away (penny wise and pound foolish). I have written PayPal twice asking for a refund but they have not answered my mail. Any advice?   ... View more

a couple of buyers have paid using PayPal and i have an hour glass to show pending..been like this for over a week..but yet when i check my PayPal account they are not showing anywhere...also i know have pending UN-paid item cases on them..one buyer has tried 4 times to pay but she gets a message saying either pending or seller has UN-claimed funds...I haven't had any problems with PayPal for all other buyers recently...What do i do next?? this is doing my head in...lol..Thank you in advance for any help ... View more