eBay

I am a buyer. This is the 2nd time the seller asks me to pay using paypal before arranging pickup. Payment method in the original listing is paypal but the method of delivery states local pickup is allowed.  I think there is nothing better for me to inspect the item and pay cash if the item is as described. What should I say? What if the seller insists to receive payment (by paypal) before arranging pickup?   I am not sure if the seller has the impression I may try to haggle the price down. If that is the case he/she can simply say 'no', why not?   I learn from here that neither the seller nor the buyer has protection for pick ups with paypal.   ... View more

I sent an invoice after the auction ended on 15th February and again on 20th February. I then noticed that eBay had sent a Purchase Reminder on 17th.   The bidder has good feedback (322) and his last purchase, according to his Feedback, was on 3rd February so I am hesitant to report in case he is sick or something.   My question really is how long do I wait before reporting before my chance "expires". I haven't sold since 2009 and have just returned. This happened once before but the lady in that case was making excuses and promised to pay. Next thing I knew she is no longer a member and I could not claim my fees back. I don't want this to happen again.   It is now one week since the auction ended and he placed his winning bid ten seconds before it ended. However, looking at the bid list, it looks like a proxy bid as he first placed his bid on 12th February and his amount went up six times since his opening bid.   I am in a quandary as to what to do as he appears to have been a good eBayer before this.   Thanks for any advice. ... View more

Won item & made immediate PayPal payment. Seller refunded after 2 days & relisted item explaining to me he thought the "price was too low". What to do? ... View more

I opened my PayPal account a bit over 8 years ago and linked it to a credit card. About 3 years ago my bank offered me a better card and I linked this to my account.   The account shows two credit cards, even though one is defunct. Of course I always transact on the active card. I've never had a bank account linked to PayPal.   My original, now closed, card had an expiry date of March 2013 and PayPal has advised me to update the expiry to avoid "interruption to my service".   I thought I could simply remove the old card and continue to fund PayPal transactions from the newer card, as I've been doing for the past three years. When I try to remove the card I get this message :   "Removing this card will prevent you from sending credit card payments after you reach your account Sending Limit ".   I assume this is because I'll be removing the card that the account was originally verified with.    Can I safely remove this card then go through verification with the newer card or will I be forced to add a bank account?   (I'm tempted to simply make up an expiry date for the old card. After all, that account has been dead for three years but it hasn't affected my ability to use PayPal. However I'd like to do things the right way and with minimum disruption to my use of PayPal.)           ... View more

I had a buyer pay for an item via PayPal that is pick up only. I advised them that there is no buyer or seller protection for pick up items and I would prefer them to inspect it first prior to paying but they said that it should be fine and I can just refund them via PayPal should there are any problems. I am not sure what to do now as I have always had people pay me cash on pick up. Should I just leave it as is?  ... View more

I place an order to purchase a laptop throug ebay.  Right after I completed the payment through paypal, the seller sent another invoice through paypal to request the payment of insurance fee.  Shall I pay?  Why did the seller not include the insurance fee in the invoice that showed in my ebay summary when I placed the order?  The payment I paid through paypal included the purchase price of the laptop and postage.  The 2nd invoice came from paypal directly and not shown in my e-bay summary.  The description in that invoce listed "Service"  instead of "insurance fee".  ... View more

Hi, I have 2 customers who have purchased and paid through paypal.. On their end it states they have paid in full and funds are unclaimed... On my eBay Sold Items, I see 2 hour glasses that state Payment was initiated on 7-Feb-13 and is being processed through PayPal.. The 2nd exactly the same only 8-Feb-13.. These customers are becoming irate and thinking off cancelling their purchase.. My PayPal account shows nothing outstanding or pending??? Can anyone help please???? ... View more

How can a seller be responsible for an item proved to be damaged in transit when the buyer Failed to Insure the item. Where is this Stated in policy. Why is it Not Up to the BUYER to Prove it was Damaged in Transit & not after it was received  (this is in consideration of the item being received 7 Days before the Damage was reported) Re It is the responsibility of the seller to deliver the item as described I can Prove it left in Good Condition & once it leaves the seller how do they control this.   ... View more

When setting up for selling, I remember ticking a box that I want an automatic payment reminder to the buyer.  I like to change that, but can't find where/how that option comes up.  Thanks ... View more

Why Does Pay Pals Dollar Conversion Rate differ to Global Pricing when Buying an Item Out side of Australia. It is always 2-3 cents wrong ... View more

I've been browsing the Answer Centre for the last few days and taking in the pros and cons of Paypal and bank deposit.    Ever since I started I have always offered both but am now considering offering just Paypal.   I really would like some opinions from persons who buy and sell much more than I do on which is the best way to go.   Thanks ... View more

A seller wants to paid by pay pal after not using for some years dont know pass wprd etc .Then making several attempts them in failing to get them I contacted seller by e.mail with no replys .E bay have requestes for payment .Due being unable to sort out pay pal I sent an e mail to seller offering to send a postal order but no reply again .The seller has since been removed from E.Bay .I now dont know to do next regards Bruce ... View more

The payment comes up (The recipient of this payment is unregistered) will i get my money back from ebay ... View more

I've chosen the merchant credit card option as payment method because I bought two different items from seller. He can't combine the two payments. How do I go about payment? ... View more

Can a seller ask a buyer to pay via direct deposit or if paying by paypal then the buyer pays the Paypal fees? ... View more

Ebay would not let me make a credit card payment without a paypal account. This was not the case a week ago.   Is this a new "feature"? I can find no information about why anywhere on ebay, and they don't let me contact them except by dialing an international phone number.   I will not use ebay again until this issue is resolved; I refuse to use paypal as I do not trust them and I don't want to accidentally bid on something and find there is no other way to pay for it. ... View more

I have clicked on Paypal in my short cuts on My Ebay page only to be told I have clicked on an outdated version of Paypal.   I have had to go the long way round to get into my account in Paypal.   How do I get an up to date version on my "short cuts" please? ... View more

I won an item last Sunday but cannot pick it up until next Saturday. Is it safe to pay for the item now using Paypal? Or should I ask the seller to wait for payment until just before I pick it up? ... View more

2 x unclaimed/cancelled paypal payments still held by paypal..Seller was unable to accept payment and asked me to cancel the payment(s) , how do I get my money back?   ... View more

My item sold for $723.85 and was paid through paypal even though cash on pick was requested. $17.67 was deducted from the amount. Already had $57,18 deducted for commission. Anyone know why? $17.67 seems a lot to pay for a Paypal transaction? ... View more

Perhaps someone can help. I sold an item on the 11th and was paid straight away When i checked my p/pal on the 12th the payment was canceled so I contacted the buyer. She had not canceled the payment she checked her acc and the money had not left so she repaid it money again. My sold page says that the item has not been paid for but now in my p/pal acc I have two payments of the same amount.The original canceled one is telling me to refund it. The customer has had only 1 payment taken out of her acc ... View more

OK, it's been a while since I last sold on eBay, and it's time to think of my new terms of business. It's my understanding that seller protection only applies to the registered PP address of the buyer is this correct? If so I want to put in my listings something like this: "PP accepted, but only for the registered PP address. If you want it sent to a different address to your PP address you must pay by bank deposit." Does that sound OK to you? ... View more

Hi,   I have just made my first eBay sale and am having communication difficulties with the buyer.   I sent the buyer a 'thankyou for your purchase' message and asked which payment method they wished to use. I have also sent an invoice to the buyer and a further message regarding payment & postage with no response at all to 3 attempts at contact. The payment terms were "payment within 3 days" and we are now at day 3.   I want to ensure that I follow the correct protocol, but I need to relist the item as there are time constraints (music festival tickets). I was going to wait a few more days in order to give the buyer ample time to pay before lodging a dispute.   Is this the correct way to go about it?   Do I need to wait 4 days after lodging to relist due to the time factor?   Thanks for any advice you can provide. ... View more

for a paypal invoice.  The seller has said that they have had similar problems with Ebay and have given me their email address to complete the transaction.  It doesn't sound right to me.  I am new to having to sort out this kind of situation.  Your assistance would be appreciated,  Cheers Kathleen ... View more

I haven't had the option to send an invoice before as all other people who have bought from me pay straight away - yeah, lucky me! But, for this one item I now have this option. I don't want to seem impatient with the buyer but worry if I don't that they won't pay until I do. Has anyone got any advice? ... View more

i have been charged free on m bank account how do i fund out wjat theu are for? And where is ebays phone number ... View more

I purchased an item for £983 plus shipping of £50    The item bidding looked like nibbling or shilling but as I wanted the item I went ahead with the purchase.   After I paid for the item the seller told me shipping was £150    I told her I was unhappy with this.   She said she had shipped the item but would cancel the purchase if I wanted.   I decided to cancel the item asthe experience has spoilt the item for me and she said that as it had already been shipped and I have to refuse to pay customs or not accept delivery and the item would be returned to her.   She would then refund my payment of almost AU $1700   How do I ensure I get my money back - have others had this happen ? ... View more

I have had to put my store on holiday mode for the past few months due to a family illness. I have been paying my fees during this time. Can I close my store to avoid paying store fees and will I lose all my ebay feedback that I have accoumalated over time. I would like to reopen my store at a later time. Thank you. ... View more

I paid via PP but in 'my ebay' there's a hour glass icon which means awaiting process and in my PP a/c it states seller is not registered, but that could just mean she's not updated info like email address, or maybe still only has basic PP a/c not premium. Have been messaging seller for 4 days regarding sorting out her PP a/c and suggested she might need to update details etc., but had no response at all. Seems silly to just let the payment sit there waiting to be processed and perhaps the seller just doesn't want to be paid via PP, so should I just cancel my PP payment and if I do that can I go through checkout a second time so as to pay via bank deposit? What's your advice? thanks for the help   ... View more