eBay

skjellgren

Purchased two items from a seller and 12 hours later one item was cancelled from order. The seller said that it is no longer available from the supplier. Yet, they have listed the exact same item for more money. Is this allowed?

scott9905

Seller, asked for postage to be paid via bank deposit, when I tried, my internet banking shut down & locked me out, I think I've been scammed!

mam2040_yc6840u

Item bought send request For replacement or repair the seller requested a video of the problem and have had no response can you help as this is important to me the Item is a wood burning machine the machine does not heat up the wood burning rods it is only just on one week old and does not work

pspw-8

I had one reply to my question, the response I got from Sandypebbles which was no response, just questions back to me. Why does it say the question has a solution?

pspw-8

Why won't eBay respond to my emails asking for a full refund on goods that were not as advertised? I bought a boxed set of DVD's, advertised as new and unopened. When they arrived, 5 of the DVD cases were damaged, one was damaged internally and the DVD's were sliding around inside the damaged case. Interestingly, the 2 undamaged cases were the 2 on the outside of the set. The box that housed the DVD's with the printing and graphics was worn on the corners and along the edges, not damaged, the printing had worn off down to the cardboard. I contacted the seller, who said he had bought many things from Amazon and they were in perfect condition, so my purchase must have been damaged in transit. He said he would let eBay decide and they gave me a refund of $100, I appealed against their decision and demanded a full refund $142.80. I have sent eBay 2 further emails and have not had a reply to either. I have sent pictures of the damage to the cases and the box and have had no reply. I sent the request for a refund within 15 minutes of receiving the package, this is the reply I got from the seller Sorry I have proof that it was ordered directly from Amazon US (this is the third sale, & the first time something like this happened) Everything was intact when it was sent. The damages to the cases were most likely caused by transport, although four out of seven cases would appear exceptional The stains & marks on the discs are from poor handling and/or use Ebay will have to decide on this matter as to the amount of deduction I think he agrees that the damage was from poor handling during use difficult in less than an hour of receiving them. Any idea how I can get eBay to respond to my emails?

qball28

I brought some build the titanic magazine part works from uk 🇬🇧 On 8th of January , and tracking says accepted by post office on 10 th and tracking number uploaded on 12th, been in transit for 2 weeks ( I thought it was because says in transit) I wanted to know where in journey it was ( because not updating) I emailed seller and he replied about Royal Mail not sending internationally even though it say in transit, it still in uk 😞, even though he could send it by another courier 🚚. EBay’s rules is should be sent and on it’s way in 2 or 3 days, but still there. What should I do? Should he send dhl express at his expense as it says it should be here by 30th of January

gow-2185

I am afraid that the seller gave me the fake tracking number as I never received the item that I bought through Ebay. Ebay closed my case as the seller provided the wrong tracking numbers and showed it has been delivered. I couldn't contact directly to Ebay. Please help. Thanks.

mob0505595990-ae

Am trying to buy some items and after the money gets deduct from my bank account it gets refunded after some time. this is frustrating, its first time this is happening to me I have been member for long time never got this issue I used deferent cards same things is happing. please help. Thanks

paypal_no_thanks

I brought a pressure washer on ebay back in September only tried it out a couple of times then it just stopped working, contacted the seller and they said send us a video, i said i can not do that on ebay and so send me a email address and i will do so, they said we can not send email address and i have never heard back from them since even after many messages to say how do we sort this out, but never hear back from them, they have my money and clearly do not want to follow up on there 12 month warranty..

frfio-81

Hi my nome is [removed] $584 have been dedicated from my accounts. And I don't know anything about. Can you help please.

coralee77

hi, i tried to cancel a transaction after seeing the product wasn't what i was looking for. ebay did not allow me to cancel the transaction even though it happened yesterday. can someone please get in touch with me thanks, kind regards, coralee77

pelican2701

When they arrived they were plastic. Nowhere on the packaging were they labelled as compostable - which is very different from biodegradable. Compostable bags are generally made from vegetable waste and (as I've now found out) need to comply with this standard AS 5810-2010. They do not contain plastic. This is greenwashing and a SCAM. I returned the item but the seller charged me 25% of the price for postage! So they misled me and can now continue to mislead others because ebay says CASE CLOSED. I've sent a complaint to the ACCC - of course they don't deal with individual cases but they need to know about these scams. People try to do the right thing but these misleading sellers need to be stopped So how do I get my postage back and stop these rip offs?

john5davies

I gave negative feedback about a seller. Now they keep on sending emails asking me to withdraw the feedback. I just want them to stop!

stu_778833

how do i change primary address before purchasing

cherie2430

I've just been ripped off for $155 on Ebay & there is no way to contact any one to make sure the police are contacted to bring this jerk to justice. The seller has just carried out a huge fraud, it's just not me ripped off. Paypal notified me that they paid Ebay Commercial & that means that is who should be refunding me, but, there is no way to contact anyone. Caveat Emptor when dealing with Ebay as they are as contactable as the scammer. The email I received from Ebay when I reported the fraud was a joke, it said they would close their account, etc, etc., but no criminal charges? What an upstanding entity to deal with!

wezh9071

I made an order, but wanted to cancel it. The seller has agreed to cancel as he has not posted it yet. However the seller is not able to cancel it from his side. It seems that only eBay can cancel it. How to contact eBay for the cancellation? Can anyone help on this issue?

1mardo1

So I am sure there are lots of similar issues out there. Purchased a battery repack for a couple of Shark Shield batteries, cost $380.00. Took a while as I had to post the old battery shells and wait for them to be repacked and returned. Now these gets used for diving and the weather down here does not allow for regular diving. So finally I got out and the units leaked. Contacted the seller and he said send them back. Then it was my fault because my original battery shells had bad valves(!?) Anyway no bad feedback from me as he repacked and returned them. Then I finally get a weather window and go for a dive and the units leak from the valves. Now the crux, this all took a number of months and way longer than the 60 days. How do I help other from getting the same experience? The seller has a 100% positive feedback which is not a true reflection of the quality of his work. Any way I can get a dispute happening and provide some negative feedback?

deeau84

the seller never answers when you send a message where is my item, apparently this seller has a habit of doing this and ebay does nothing, to get a refund you have to return an item that i never received . i t says in sydney at post office well bit hard to return, readying this sellers feed back there is a huge amount of back feed back, how do you deal with thisone

yarre-11

I MADE A PURCHASE WHILST I WAS NOT LOGGED IN. ITEM WAS FAULTY. ITEM WAS CHRISTMAS PRESENT, KID SAD. THERE IS NO WAY TO GET ANY HELP FROM EBAY THERE ARE NO SUGGESTIONS ON WHAT TO DO. WHY MAKE IT POSSIBLE TO MAKE PURCHASE WHEN NOT LOGGED IN IF THERE IS NO INSURANCE POLICY FOR WHEN THINGS LIKE THIS HAPPENS. I BOUGHT AN EXPENSIVE SCOOTER AND I DONT KNOW WHAT THE FK TO DO. NOW WE HAVE A NORMAL SCOOTER THAT IS INFACT SLOWER THEN A PUSH POWER SCOOTER, HENCE THE WEIGHT. I SHOULD HAVE CONVERTED TO ISLAM TO AVOID BUYING DODGY CHRISTMAS PRESENTS HELP WOULD BE DEEPLY APPRANCIATEEEED* YES

djoh12790

The order was placed and paid on Nov 29 with delivery expected Dec 14. Tracking shows it was posted Dec 1. What now, I'm having trouble contacting the seller?

lanwon-4

9 days ago, when I placed an order ,was going to key in my payment details , before I clicked in my credit card, screen played up ,so I thought I better order again. At the same time I responded to ebay to declear I only wanted 1 boiler not 2, please cancel one if there are any confession. 2 days later , I received the boiler. After a week , today ..I received another egg boiler again. I asked for refund, ebay asked almost $10 postage fee. The Boiler was $23, postage free. I really think it's not fair to consummer since it's not my fault and as well how can they deducted money from my card without authorization,,, which is a big concern... Any suggestion.......

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