eBay

mareekii

I want to purchase something and choose express shipping but can't seem to figure out how, can anyone help?

wangchuk7

Recently i bid on auction on iphone 4 model and one condition described as everything is working well and only small cosmetic marks.And at the bottom of the page they mention the product is not working and damaged.I came to know after i won't the prodcut and i contacted with seller and he is kind of refusing to refund my money.What can i do in this case to get my money back?Please help me out...this is kind of tricked and fraud.

mariumshams

I bought an item and didnt receive that. I waited more then 2 months. Seller said he is gonna refund my money. But now he is no replying.even he removed the feedback option so that i cant submit feedback. I got all reference email that i received from him. Please advise what to do?

westaussie47

Hi hope someone can help, i recently bid on a cell phone and lost out. The next day i recieved a second chance offer on the phone and accepted it even tho the seller had low feedback i thought everyone has to start somewhere. After paying into there bank account the full amount i have heard nothing even after many emails to the seller. I opened a dispute case on ebay and the 10 days went past with nothing from the seller, then ebay closed the dispute and now i am left with no phone and out of pocket.I have been looking daily at there feeback and now have found out that the person that won the cell phone has now left negative feedback because they are going through the same round about as me, i looks like this seller has sold the phone twice and pocketed the cash and kept the phone.After doing some digging i have a cell number they used when they picked up something from another seller but no address,i just dont know what to do next and feel a bit lost as this has never happened to me in over 200 buys on ebay. I know this sort of thing happens but when you pay direct into a persons bank account it looks like there is nothing much you can do to get the money back. Hope someone can set me on the right track as apart from calling this person and getting nasty i cant think of anything else to do. Many Thanks Steve

taigem38

Thank you for your help last time I had a question, having bought a fire grate too small. I then bought a larger one from another seller . It arrived today but it is broken. I would say beyond repair. What do I do ? By the way it came in a box with absolutely no padding what so ever. Perhaps I shouldnt be buying this type of thing on EBay anyway.

lorraineb1957

I want to bid on this Asus tablet and it is listed as new and only taken out of the box for the photos but what I am not sure about is if it arrived DOA would I be covered with PayPal or under warranty with Asus. I emailed the seller but did not get a clear answer just a link to Asus website. This is what is stated on the item after the item details. Any help would be much appreciated as the item ends today. Starting From $1 No Reserve – Bid it to win it! Tax Invoice supplied with every sale. Please note: These items are theft recovered items from fraudulent credit card use with Westpac Bank. No warranty is offered or implied by SLA Corp Pty Ltd or Westpac Bank however the balance of the Manufacturers Warranty (if applicable) may apply. All items are sent with a Tax Invoice that forms your Proof of Purchase. These items are guaranteed to be unencumbered and free of any debt or lien. All items are sent Registered Post for your Protection. Pick is available from Cammeray / North Sydney Area. Any questions – just email me!!

cactuslover74

i would like to place a wanted add on ebay but i am unable to find where to start it. someone told me ages ago about it but i can not remember how to do it now. please help i as hubby needs to fins some parts for his motorbike, thanks

mummy_2502

there was a minor problem, not at sellers fault but original manufacterers. the seller actually rectified problem by sending missing piece. but i recieved an ebay message about a feedback revision accept or decline a few days ago, i messaged seller but havent had a response yet..what do i do? i dont want do anything untill i know what it is as im aware of mutual cancellations

coby4811

Hi, I have just brought an item worth hundreds of dollars and the item is nothing at all like described. It is a playstation that is not brand new which was specified, it has no warranty even though one was specified and has been tampered with and has many games that do not work. The buyer is telling me only an exchange of a playstation that is similar will occur. Is there any possible way to get my money back?

danni.giles1179

I agreed to buy an item and then recieved a message from the buyer saying it had to be a bank deposit as he didn't have paypal. When I replyed stating I only use paypal and to cancel my buy as he didn't state this in the ad he then replyed to say he now had paypal( I found this a bit suss). He has now put in an unpaid order request. Was I within my rights to refuse the payment method as it wasn't stated in the ad??

caza74

Hi I am after some advice on what my next step should be. I have purchased a clothing item from a seller who has it listed in title as "Sz 8/10 Black Wrap Dress" when I received the item the dress is ( to my understanding ) not a actual wrap dress......a wrap dress has ties attached to waist and is threaded through the dress and then tied to other tie. I was sent a mock/faux wrap dress which only has a cross over bust and has a detachable tie.......this is not a wrap dress. The seller did NOT state that this was a faux wrap dress. I have contacted the seller and said I did not feel that this item was described acurately and requested a return/refund. Seller replied that I should have asked this question before I bid on the item.....and will not refund/return. My question ( sorry for the novel ) is that am I in the right to request refund/return as the listing clearly stated "Wrap Dress"" so why would I ask the seller if it was a wrap dress. I was also charged $ 12.00 for postage ( 3kg satchel ) but it came in a 500 gm satchel which I know for a fact costs $7.70 to purchase. Not sure on what to do from here:(

bordeaux117

Hi, I have recently opened a case against item not received and I have raised it into claim. The seller responded twice with lies and empty promises. Before I opened the case, seller never responded. After I opened the case the seller said: my address was wrong therefore the item was returned to seller. A week later he said that the item had been re-sent to my correct address, but when I asked for the tracking number that he promised he muted me until now. Obviously he lied because both Paypal and Ebay would have shown my correct and valid address upon completion of purchase and payment. Secondly, he said he had re-sent the item and would give me the tracking number, but he never did and then stopped answering my emails. Question: if I give him a negative feedback, can he then retaliate and give me also a negative feedback? If he does that, can I request ebay to remove it? because it's unfair. I have done nothing wrong as buyer and I even paid instantly. Please advise, thank you.

mytwinkies1-2

I hope someone can give me a clear answer on this one as I'm at my wits end at the brazenness of some sellers on ebay lately. I purchased a 2nd hand Tablet from an Aussie seller and when it arrived it did not work. It was clearly not advertised as a faulty unit - there were photos in the listing of it working. But when I pressed the power button (despite being completely charged) the light would come on indicating there was power to the unit however the screen remained black. The seller suggested returning it for full refund which I have done however I have not got the refund yet as he says he hasn't rec'd it yet although I posted it via express post on 20th! This alone concerns me however the problem at the moment is he refuses to refund the return postage costs ($13) and I don't see why I should be made to pay for them. Incidentally it seems the seller has taken my low transaction number (although despite using ebay with my husbands account for years, commonsense would suggest this guy is "trying one on me") to mean I have no idea what my rights are because he has even gone so far to tell me "The most i can refund is the full transaction. This is 100% more than iam obligated to do as the item was fully working before depactch and it has "no returns accepted" on my listing. Paypal will look at this and decline your claim so just take this into account and understand i have no obligation to return any monies whatseover. As with anything you will ever purchase on ebay, you have to wear return postage on items in 99% of cases." Surely no one is going to tell me that transactions on ebay are exempt from the Australian Laws every other seller of goods has to abide by, ie: if you sell an item that is advertised as a properly working unit then that is exactly what the buyer should expect to receive and if not the buyer "has the right to ask for a repair, replacement or refund if goods and services you buy are not right".

kayne_80

I bought this Nintendo Wii from a member hyperviet380 on eBay for $48 +$25 for postage. That was on the 10th of May, I expected him to post it the next day as it was ment to be "Express" (with tracking) I asked him to make sure to send the trackng number as soon as he posts it, he replied that he had to travel to another state due to family issues and will post it on Wednesday. Wednesday come and I asked him if it was posted yet but I did not recive a reply, then I checked his feedback and noticed he had left feedback for 2 orders that he had recived that day but never messaged me back about my question if he posted it. I checked all his negitave feedback and all of it is from items that he had sold and never sent and/or provided fake tracking for and never sent either. Others also say that he wont communicate with them either after they have paid for something. I suspect he isnt happy with the ammount things sold for so he just ignored the buyers, never sent the item and never issued a refund. What should I do now?

crackenback

i was a very active ebay user several years ago - but not much recently. it was once ok as a buyer to make offers to sellers to end auctions early, with the transaction being fully conducted thru ebay etc. Can this still be done ? thanks

shafted.by.e_ay

With hundreds of millions of people all over this planet using eBAY everyday and ALL of them EXCEPT only ME are happy that there IS a countdown second by second timer at the end of every eBAY auction everywhere around the planet . Why am I the ONLY person on this entire planet NOT HAPPY

cc-love

Hi There, I recently was.. well.. robbed.. $85.97 dollars from eBay International AG'. I thought nothing of it at first, as i was reading my emails in a rush. but luckily i keep all my online reciepts. I read it in detail today and realised the email was not the official paypal email, and i had no idea who this 'person' is. I first recieved an email telling me that they had transacted the amount from my account last week. So i can't exactly cancel the transaction now. I am really angry about this and worried too.. i have change all my secrurity passwords and as soon as it has been resolved i am changing my email and passwords to everything. Has anyone else had this problem? What do i do? I have oepend a dispute on paypal and reported the email address to paypal. I never thought this would happen to me 😕 What can i do to make sure i get my money back? Any advice would be greatly appreciated! Many Thanks, S.

banksia58

Hi,early in the week i had a buyer wanting an item i was selling so he used 'Buy it now' , i sent him an invoice straight away and as of today ive had no correspondence or payment from him, so it looks like i'm golng to have to open an Unpaid item case against him tomorrow. So i'm checking my Ebay yesterday and i noticed he want's to buy the same item again (i have quite a few of the same item for sale)and he's waiting for me to send an invoice! With the previous order i have sent him a polite reminder letter about paying etc and as i said previously i havent heard anything from him. So what do i do? What happens if i do report him for non payment for his first order and what do i do with his second item he wants to buy? Also his contact phone number isn't quite correct, its a Tasmania number which is (61) 6330.......the main number is correct just the area code is wrong, i believe the proper area code is 03. Is this anything there i should be cocerned about?Doesnt Ebay say all your contact details must be correct or is it just a typo?

45wayne45

just paid for 4 laptop computers at a buy now offer offer was accepted then they sold my products offered infurier replacments what crap what do I do want a refundand thease b-------s need to be black listed

adel12008

I want to use the "Want it now" feature, where is the link to this please. Thanks Adel

scappii

Hi There. Has anyone had negative dealings with buying plant seeds from overseas? or (In particular Ebay Member- qazer3k from the United Kingdom.) Would the seeds be legal and safe from quarantine and be able to come into Australia without problams?

cantalibretracy

I wonder if anyone could tell me how I make my ID no. private? I noticed on one item I was bidding on that every other bidder was private except for me!!

whitestarheart

hi, i need some advice please. i have won two auctions in the US for dress patterns, the shipping quoted on each listing was $18.55 (and still is). However the seller has now sent me a combined invoice with US$104 shipping and is not happy that I pointed out the difference, as she says she is not responsible for the shipping charge "that ebay puts on automatically". is that allowed? i have done a fair bit of selling overseas myself and never come across this.... need help! thanks in advance 🙂

orchidwonders

Paid for two items on the 9th of december, and on my ebay page it said that the seller had posted the items (highlighted envelope) on the 12th december. It is now the 16th and the items still haven't arrived. I paid via standard postage. I've never had an item not arrive on time or be this long through the post. The seller also stated that they hold no responsibilites if posted via regular mail. Are there any action that I can take to get my products or money back even if they state that they take no responsibilities? Here is the link. Also, if you check the postage options both state standard postage. http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItem&item=370250244353#ht_508wt_1037 Any input or advise is appreciated immensly. Thank you

pinksundiamond

Coping other peoples pictures and listings, has a new account ect.

029shawry

Dear forum, Background - Purchased product was supplied faulty. I returned the product. Product was sent back to me damaged and still faulty. I am $19.95 out of pocket due to return to seller postage and over a month with out use of the product. I have contacted the seller again to explain the goods are damaged and still faulty and I require a refund. Seller replied "If the item have problem, we will provide warranty service" Q- is there an ebay arbitrator who deals with this kind of issue to eliminate buyer seller disputes. Please advise, thank you. 029shawry

maggiesgifthouse

this person sent me a message today telling me she accidentally bid $250 dollars on one of my items this person was actually supposed to bid $25 dollars I have no idea how to cancel the bid

juliebennie

Hi all people in the know. I bid on 7 items today all of which had high postage costs for what they were. But as I knew I was going to the area where bids are I thought I would just collect while there. I sent the lady a message saying i was comind down and could I collect. I also thought i would offer some frienly advice saying the reason she didnt get many bids was because of high postage costs. There was no mention at all of combined post or pickup in any of the listings. She wrote me back saying the reason she did that was in case she didnt get much on the bids. She told me to retract the bids if i want to but cant as they are finished. I dont want to go ahead with the purchases. I have excellent feedback thus this far and have not had one problem with any of my bids. Am i wrong . How do i get out of these bids. Any advice would be greatly appreciated in advance.

poweezy101

I've heard of this bid sniping and believe ive been a victim to one of these. Is this reortable? As I dont think that this is a fair thing

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