eBay

moo-4824

The product I received has two right hand side foot pegs control

shan_2563

Im waiting on a scammer to refund me $235 !! ive been issued some order back transaction of $120 ! wtaf is going on ? wheres my money ? and how do i contact your ebay company to step in and resolve the scammer and there issues !!!!!!!!!!!!!!! what's your phone number ? is it not illegal to not have a number connected to your business **bleep** 😕

mikey0710

As a result of him having my mobile number in his profile, Auspost are senting me all the package tracking info. The address is his, as is the name, I'm just trying to find a way to notify him to check and update his profile phone number correctly.

cathysmilo

Order number is 03-13805-20891

collectors_etiquette

Hi, kinda confused about this so I’m trying to get some clarification! I bought a couple single pokemon cards from a seller a few days back, and I today I’ve received notifications that they’ve sent it via untracked mail but that they also sent a partial refund for not even half the amount I paid? I’m looking at what to do next as I’m unsure if I should see if the cards actually arrive or attempt getting a full refund.

comebi2me

Armrest won't go down

reallyniceplants

Why are there so many faulty batteries being sold? Is it for seller fees?

darfatehee--0

have been delivered a whole house water filter system 10x4.5 inches triple blue washable, installed on wednesday 2 days ago, need a case, was told by plumber that needs to contact you ?couldn't fine case for that on line, can you help me ?

damil-6689

Can someone please ring me about receiving the wrong product I have paid for?

lilycoo_59

I ordered a head unit in July that the seller promised would work with my car's specific model, however they sent the wrong wiring kit, meaning I can't connect it to my car. I tried contacting the seller for a replacement, however they stopped responding after the return window closed in August. Attempting to file for a return or refund doesn't work, as the item doesn't appear in the Item Picker, and the AI chatbot is completely useless - telling me to file for a return through the item page (which I stated I can't do) or to reach out to the seller (even when I've made it clear they aren't responding). I can't even ask to speak to a real agent, as it just tells me I can't since I haven't ordered anything in the last 90 days. Is there anything I can do here?

balsubedi

Problem with returning defective item

atkal-70

I purchased a rare genuine Audi TT 8n 03-06 front radiator grill quattro bage 8n0853736a2zz but part number 8n0853736a arrived which does not fit my car. I paid US $57.79 + postage. I have sent the seller 2 messages and still no reply. I am so disappointed and don't know what else to do. Athanasios

hones_4930

How do I locate the bid history of an item i won. I was the only bidder , then I find the selling price is exactly what my highest bid price was. I need the bid history to see what and who bid.

cokoro0

Hi i ordered a bag as a guest and when i put in my email i made a mistake, all i have is the order number and seller name

darshanx

I have been charged GST twice and when complained eBay promised to refund me within 5-7 days. That was October 25th 2025. Today is 11th November 2025. Everyday I've been asking them - everyday they say to wait 24 hours....so not sure what to do... The refunds is 230 AUD - so it is substantial mount of money for me

bradleyclay13

I have many items in my cart, but when I go to check out only half of them are there.

tinedward_2

How do I stop ebay.com.au checkout changing from AUD dollars to US? I am not willing to use this website if it is going to do this, I'm in the Australian Ebay so AUD currency all the way!

lakeside4first

I purchased a Tupperware item which was supposed to have been sent on Sept 25. It is approximately 800 kilometres from Young to Forster NSW but the item still hasn't arrived. How do I get a refund?

vicious3110

I’ve been trying for hours to resolve an issue about an item that I purchased but haven’t received. I’ve contacted the seller and they directed me to open Amo received case with eBay and I’ve spent around 3 and a half hours going in circles . So I guess I’m not getting a refund then! So much for money back guarantee!!! But HEY!!! They made me a community member now!!!

gui-7817

Can you link a purchase that you made as a 'guest' to your account?

cos102

Help would be lovely, Thanks in advanced. I tried to purcahse this (https://www.ebay.com.au/itm/317309892729) Paying my usual way using Paypal. The Transcation shows in my paypal, and my bank account. But Is not showing in my recebnt purchases on my Ebay account. Why?? Who can assist with this. Ebay Yea right. Whoch section and email???

rofinn-68

Item ordered and paid for by PayPal on 15 Oct 2025. Delivery was due at the latest 24 Oct Now 28 Oct and it has not been received. Merchant: eBay Commerce Australia Transaction date: 15 Oct 2025 Order number: 6a3c4bb7-6c70-4faf-b935-1c2aa1bb7393 Purchase amount: $16.81 TransactionID: 8GE83689VK356503U please resolve as soon as possible. thank you

arbies

Why does it take 2 weeks to deliver an item 300kms from Melbourne to Kyabram. 3 hours max and allow 3-4 days is reasonable, or is the item not actually coming from Melbourne? At nearly 80 I think I could cycle down and back in a week.. ????

japon_2796

Hi eBay team, I’ve been dealing with a refund case for weeks now with no resolution, despite it being escalated multiple times. eBay Money Back Guarantee Case filed for Refund. SR# 1-499079279525 I purchased a collectible numbered card, an NFL numbered 2024 Player Auto which arrived in severely damaged condition and with a strong horrible odor. It was intended as a gift for my son, but the card was completely unusable, and the stench reeked the house so I disposed of it after taking clear photos of the damage and the card’s unique serial number (which I provided to eBay and the seller). I immediately contacted the seller and eBay, and attached multiple photos showing the damage, especially the serial number for proof. Since the card was unsalvageable, I disposed of it after documenting everything. After countless calls, emails, and live chats with eBay support, every agent just repeats that “the international team is handling it.” It’s been weeks, and there’s still no real update or action. However, the international team keeps sending the same generic emails telling me to return the item, completely disregarding my attachments and explanation. The seller confirmed that eBay is in full control of this case and won’t allow them to process a refund directly. He even said he’d refund me right away if eBay gave him permission. In one of the last emails from eBay, I was told that appropriate action for my refund would take place by the 22nd of October, giving the seller three business days to respond. It’s now the 23rd, and there’s still been no update or resolution. At this point, I’ve done everything requested, provided evidence, contacted the seller, and followed all steps in the eBay Money Back Guarantee process, yet the case continues to stall with no outcome. I’ve been told this has reached senior intervention under the Money Back Guarantee team, but there’s still no progress. I’m just asking for a fair review and a refund to my eBay balance, since I paid using a gift card. Could a moderator please step in and get this to the correct escalation team?

antiquesdesignonline

Have sold with ebay for years and there are no changes to my account but in the last month ebay notifications emails have not been received. I checked my account and all is unchanged and up to date. No SOLD Item notifications, No OFFER notifications, no Won Item notifications etc etc

antiquesdesignonline

I have received any ebay notifications by email for over a month now. No SOLD notifications emails no Offer notifications emails No invoice notifications either. I have sold with ebay for years and i have not changed anything. Has ebay made a communications system error ?

do5369

Buyer is not responding to messages. The listing is confusing in the description it states the body of the camera only. then in the later description it states with lens and card. can I trust this seller they have no reviews and is not responding to questions.

yeahslam2010

Sold a brand new/in box item. Buyer stated that upon receiving that item was bad and broken???? - asked me to allow return item/refund - I said no as non-return item. Buyer contacted eBay and eBay told me item was cancelled and funds refunded and that buyer would return item. To date, have received no return item (now a NOT brand new in box item but a used item hahah) after six weeks can't find any way to message eBay apart from going though the annoying bot they have to block and challenges to their operations. Help appreciated.

shaarms-87

Recently I purchased an advertised 300watt portable solar panel for a planned camping trip. Unfortunately the panel was not or even close to what was described. In fact I had an old 120 watt panel that provided more power. I got back to the supplier and after a lot of messages he identified that the panel was not able to generate 300 w but 90 max, he discovered from the manufacture engineers. So I was ask to return it which I did as per their instructions and in original packaging. Then again after over a week I am told that I will receive $70 dollars back instead of $139. Because of packaging issue. I believe this is not right, I have noted that the seller is still advertising these panels even though he has further information. So maybe EBay au needs to check some of the sellers. Note have not seen $70 dollar refund yet. This style of business doesn’t support the pub test.

mrs_mess

I paid $35.90 on 13.08.2025, order no: 05 - 13451-79098, for a pair of sunnies which have not arrived. How do I obtain a refund?

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