eBay

Buyer and I have been in constant contact over the last 2 weeks over a 500gr satchel that hasn't turned up at his end. What do I do? It doesn't have a tracking number on it as it was the old style satchel and not the new one with tracking number. Do I refund? That doesn't seem fair to me as the I am out of pocket. All my other parcels have arrived safely so I have never encountered this before. How long do I wait? I would really appreciate some guidance on this. Thanks. ... View more

I Purchased an item from China. Paid on the 15th of last month. The shipping number will not show up on the China post web site. Seller said wait a few weeks. Is this reasonable or is this a way to send me past the 45 paypal days. I notice the sames items are now 3 times the price. I was wondering if an item was accidentally undersold, could the "lost in the post" be a way of getting out of supplying by just refunding the money etc? Cheers ... View more

Hi all! I wish to bid at auction on some items which are in another capital city. Some are heavy - maybe 20kg or more and may need more than one person to lift. Clearly I cannot personally pick them up so I was wondering if one can recommend "pick-up" companies or couriers which they have used in the past and are reasonably priced? Thanks. ... View more

Does anybody use Smartsend to ship your items? I have just stumbled on their website & they look alright but I would like some information from other sellers first.  ... View more

So this is my first time using click and send and I have really been having some trouble! So after I create my item, fill in the form and click on Search available services, I get The system cannot find services for the transportation of content or options that you entered.   I have tried googling this problem and found one person asking the same thing but she was able to rectify the issue, however when I have tried doing the same thing it still does not work!   I have tried typing in the address myself etc etc, I really have no idea 😞   My only guess is that maybe there is a problem with the service and because it is a sunday, it hasn't been fixed?? Can anyone please help? Thank you so much ... View more

Hey everyone   Should I be annoyed.....? I paid $7 for postage (Standard 3kg rate...blah, blah, as stated in postage details on item). I got home today and my item is in my letterbox, in a flimsy little plastic bag with my address on it and no postage paid. Obviously the seller has hand delivered the item, which creeps me out, as I just want things POSTED by Aust Post.   I have sent seller an email requesting postage fees refunded. I am happy with the item, just not the manner in which the item was delivered.....   So, what to do......negative feedback? neutral feedback? report? suck it up?   Thanks!! ... View more

Hi I am about to start using these satchels however when listing the item the cost of postage is entered automatically which is great, but how do you add the cost of the satchel to this amount?  Do you put it under handling costs?   ... View more

Hi, I have received an item for which I paid $50.00 US for postage, the actual postage was $13.18 US. The seller said as he listed the postage at $50.00 he should not have to refund any of it, is there anything I can do to get him to refund some of the $36.82 US overcharge? ... View more

I have just bidded on and won an item that was listed as "FREE Standard International Flat Rate Postage See more service" After clicking on see all details it clearly states P&H is free to Australia. The seller has just sent me an invoice with 10.50pounds postage! The postage cost alone is over twice what the winning bid was. What do I do? ... View more