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Forum Posts
Resolved! Getting a refund returned
I recently sold an old iPod on eBay. After the buyer paid, I posted the iPod to them via Sendle. When the iPod arrived not by due date, I started an investigation with Sendle. After a few days, Sendle reported the item as lost, so I duly sent the buy...
Resolved! Listing Description lack of Bright Colour options
G'day Ebay no Longer has Bright Colours available in the Listing Description - when you List a New Item or Revise the item in the Description area, in the the Description Task Bar options that are available, when you click on the Colour Option - tilt...
What is going on with these fees
Hi,I can not believe the experience I have had selling a couple of tickets on ebay.com.au. Never mind the drama of convincing Ebay that the buyer has received the tickets after the receiver trying to convince them, now I am looking the fees breakdown...
How do I reprint a paid postage label?
I tried searching but can't find the answer I paid for postage through eBay and it didn't print and I need to print it again but can't figure out how. An old post said that it was under the 'Activity' Label but I can't find that either. Anyway help??...
Funds on hold due to no tracking - unethical
I have had 2 ridiculous chat conversations with people who are completely out of their depth. The second one Lungoi said "In order to resolve this issue for you I will need to escalate this to a specialized team who will investigate your concern and ...
Resolved! Payout on hold
After 20yrs of positive feedback and no disputes as a seller, my payouts are on hold with no explanation. Is it possible to talk to a human at eBay in Australia?
Accept an offer...i have an item at auction but have received a high offer
How do i accept an offer when i have an item at auction and when i hit the respond to buyer offer it takes me to original listing and i can not see where to accept the highet offer
Resolved! Merging orders
I recently received orders for a record and a CD from a buyer. eBay merged the two orders but billed the buyer for the shipping cost of the CD ($4) only rather than the true cost of shipping the record and CD together ($10). I prefer to send my own i...
Updating Policies
Hello,I've just activated my eBay selling account again after quite a few years of being dormant.Today I updated my Postage and Returns policy.I wanted to review what I had entered, but now I can't find them.Could someone please let me know where the...
Swapcard sales
Hi everyone, are there any swapcard sellers having sales problems?my sales have totally stopped since the new year. Just wondered if I am the only one. Thanks everyone.
International postage
Hi, my item sold to international buyer but the order is showing that the buyer is paying domestic postage fee. However the listing is included international postage fee.
i sold an item a week ago and the buyer paid ebay the next day but ebay has not paid me 7days
sold an item a week ago the buyer paid EBAY the next day but Ebay has still not paid me its been a week and i have spent at least half a hour looking for Ebay's Contact Phone number they don't have a contact number anymore what sort of service is thi...
file exchange help needed
does anyone upload files for listings ? having trouble with a csv file getting the same error - Failure,37,Error - Input data for tag is invalid or missing. Please check API documentation.|Item.ListingType| i have no idea why.any help really appreci...
Resolved! Selling With Pick Up Only
I listed an item which clearly stated free local pick up. A buyer purchased the item and paid for it. After I sent the pick up information I realised the buyer is interstate and the item is too large to post. A few weeks have gone by and eBay has pai...
Australian Auction Reserves
Hi, Can you please add auction reserves to the Australian site? The USA site has them. It would be great for AUS, it would mean all listings could start at $0.99c and gain watchers, thus driving up Ebay revenue. Currently we have to list them at the ...
